전국 × 고객 서비스 평가가 높은 호텔·료칸 - 135페이지

The room was clean and comfortable. Above all, the breakfast was excellent. I was surprised to see beef tongue served for breakfast. Although I usually don't eat much breakfast, I had seconds of both rice and beef tongue. The beef curry was also delicious. If I visit Shiroishi again, I would definitely like to stay here again. Thank you very much!

This is a very nice Accommodation. The front desk staff were kind, and although I’ve stayed in many places around Matsuyama, I recommend this one. Breakfast was delicious too!

It’s basically a standard Hotel single room, just without a toilet or shower. In the large public bath on the basement level, there are two private shower booths that you can use freely. Shampoo, conditioner, body & face soap, and cleansing oil are provided in both areas, so you can come empty-handed. Paper towels are available at the sinks as well, so having just one towel and one bath towel is usually enough. A hair dryer and curling iron are also provided for peace of mind. The only essential item is earphones—no talking and no sound allowed—so be sure to bring them. Other than that, it’s simple and very clean, so I recommend it.

All the staff were very kind. My family of three stayed in the Room “Engetsu,” and it was spacious enough. The bath and dining area were on the same floor, so access was excellent. The bath was fully stocked—not only shampoo, conditioner, and body wash, but also facial cleanser, makeup remover, toner, and lotion—and the water had a wonderfully silky feel. The meals were outstanding as well. We enjoyed a relaxing sea bream feast in our Room. They even included beer as a complimentary service, and we were truly impressed by their thoughtful attention to detail. We had breakfast in the dining area; there was a great variety of side dishes, and everything was delicious too. When I visit Shirahama again, I would definitely like to stay at Akariya again.

All staff members checked in with us thoughtfully and attentively, which made our family’s stay very comfortable. Thank you for your warm hospitality. We will make a Reservation at the Four Seasons Hotel Kyoto again for our next stay in Kyoto.

No matter when you stay, the thorough cleaning makes it a comfortable place to spend time. The kitchen is fully equipped, so you won’t have any trouble, and BBQ tools are also provided. When we met the staff at the gate at checkout, they kindly saw us off, and we felt great until the very end—we’d love to stay again!

I arrived early, and you kindly stored my suitcase and had it delivered to my Room by check-in. The handover was well coordinated, which was very helpful. Thank you very much. I will use your service again.

I’ve stayed at many hotels, and this one had the best service. The large public bath and breakfast were excellent, but above all, I was truly impressed by the warm hospitality of the staff.

I stayed here for a live show in Hachioji. The venue was about a 5-minute walk away, which was very convenient. The room and Facility were average, but they were cleaned very well and felt very clean. Given the current situation, I was very satisfied with this price for a weekend stay. If there is another live show in Hachioji, I would like to stay here again. Thank you.

The Room was S-1, and we had a beautiful ocean view. It was spacious, with a terrace and garden, and the bedroom on the second floor made it feel very relaxing. The bathroom was also large, with a sauna, cold plunge bath, and open-air bath, so we could unwind. Dinner and breakfast were delicious as well. Before check-in, we went to a nearby beach—it was wide, with clear water and clean sand, and we really enjoyed it. We’d love to visit again in a different season.

My spouse and I stayed with our two dogs. Both dinner and breakfast were delicious. The dog meals also seemed tasty—our dogs finished them in no time. We were happy that the staff treated our very energetic dogs kindly. Everyone we interacted with—the front desk, the restaurant staff, and the Room service staff—was pleasant and welcoming. We stayed in a Room with a private garden, but unfortunately it rained, so we’d like to come again on a sunny day. Thank you very much.

I stayed for a Multiple Night Stay of 5 nights. The staff were very attentive, and I had a comfortable stay. The welcome drink and complimentary breakfast were delightful and felt like a great deal. Since I used my own toothbrush, I returned the provided one saying "I don't need it," and in exchange, I received local Umaibo snacks equal to the number of toothbrushes—this was an unexpected bonus! Security was reliable, and the Onsen was very relaxing. Overall, I was very satisfied. The Room was slightly small but perfectly manageable for my stay.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

It is a little far from Fukushima Station (about 15 minutes), but there are also bus services from the station. Dinner and breakfast are provided as part of the service, and I think it offers excellent value for money for business stays.

I stayed here for the first time as an Accommodation after a night out near Niigata Station South. The Hotel was clean, and all the staff were very friendly. The room didn’t feel cramped, and I was able to relax comfortably. If I have another get-together nearby, I’d like to stay here again.

The thoughtful consideration to ensure guests can relax and unwind was evident throughout. I enjoyed spending time in the spacious bath, choosing the firmness of pillows and beds, which made my stay very comfortable. Although I couldn't sleep much due to personal reasons, being able to use the large public bath even late at night helped me relax, which was wonderful. Recently, I've stayed at many business hotels without meals, so the breakfast buffet was a delightful service. Additionally, the courteous hospitality allowed me to have a pleasant stay. Thank you very much for your excellent care and service!

We were able to relax with our children and feel at home, and thanks to that we spent 5 days/4 nights without the kids getting sick. The aquarium was close by, and we also drove a rental car to sightsee around Kouri Island and Nago. The beach was nearby too, so we could easily drop by in our free time. It was very helpful to be able to dry our water shoes and life jackets on the terrace. Laundry dried quickly in the dryer, so even for 5 days/4 nights we were able to pack much lighter. A supermarket was also close, so we could quickly shop for what we needed, and the kitchen was well equipped with all the essentials, making it easy to prepare meals. It felt like home—not a luxury trip—but everything we needed was provided with no waste, including basic amenities, which made for an affordable and comfortable stay. There were more children than adults in our group, but there were enough futons and plenty of space for everyone to sleep comfortably. Thank you very much!

I stayed for three nights with my son during summer vacation to watch baseball at Belluna Dome for three days. The hotel is old, but the staff were courteous, the location is close to the station, and there’s a 24-hour supermarket right in front of the station—everything you need is nearby, so we had no problems at all. I’d like to stay here again if I have the chance.

I returned to Hofu City for the first time in 20 years. The town had not changed much. The Hotel staff were very kind and left a great impression.

The spacious parking lot with plenty of spaces was a nice bonus. The Room size was just right, and I enjoyed the delicious breakfast. The rates were affordable, and I think it’s a great value Hotel. I’d like to stay here again when attending events in the area.