전국 × 고객 서비스 평가가 높은 호텔·료칸 - 119페이지

We stayed in a triple Room, and it was spacious and clean. The bathroom and toilet were separate, so we could enjoy a relaxing bath. We were also impressed that complimentary bath additives were available on the first floor. There is parking as well, which was very convenient.

I stay here several times a month. During my last visit, the property was being renovated and there was some construction noise. When I mentioned it, the staff promptly stopped the work, and I really appreciated their considerate response. At checkout, the manager even took the time to greet me personally, which was very kind. I’m always satisfied with the pleasant service. I also occasionally use the restaurant, and I feel both the Japanese and Western dishes offer excellent value for money. I would like to continue staying here in the future.

It’s just a short walk from the station, and there are plenty of places to eat nearby, so I always stay here. The Room is clean, it’s quiet with no noise from next door, and I can relax well. The front desk staff and the breakfast staff are always friendly and pleasant.

I woke up, took a shower, and had a meal—just like any usual day, but I didn’t feel tired at all. The Hotel was very comfortable. Starting the day well makes the whole day GOOD!!! Also, breakfast was truly wonderful—everything was delicious. Thank you very much.

From the nearest station, cross the children’s park and you’ll arrive without getting lost. I was excited to try the local ramen at the shop right in front, but it was closed for a regular day off. Stopped by on the way to Flower Park—drawn in by the high ratings—and it was well worth the detour. Everything was excellent; a rare find for such a quiet area.

We chose this place because we wanted to travel as a couple before our baby is born. The view from the Room was truly one of a kind and very calming. The service was excellent, and they responded quickly to our requests, which was a great help. The meals were also delicious, and we were very satisfied. Receiving energy from the thousand-year-old olive tree, it was a wonderful trip that refreshed both body and mind. Thank you very much. P.S.: Since it is surrounded by nature, there are various insects, but the staff responded promptly and we were able to stay comfortably!

It was a truly wonderful Hotel. From the moment I stepped inside, I felt a sense of calm and dignified atmosphere. The cleanliness throughout the building, the color tones of the furniture and interiors, the beauty of the design, and the carefully arranged details all conveyed the Hotel’s overall elegance. What impressed me most was the warmth of the staff. Their demeanor and choice of words reflected outstanding hospitality, allowing me to relax and enjoy my stay with peace of mind. Breakfast was also excellent—not only for the food itself, but also because it could be enjoyed slowly in a serene setting. It felt like one of the great highlights of staying at this Hotel. This Hotel is not simply a place to stay; it is a place to step away from everyday life and spend quiet time in refined comfort. I would highly recommend this Hotel to anyone who wants to take their time enjoying their stay while appreciating its beautiful atmosphere and distinctive world that the staff so carefully preserve. I sincerely thank all staff members for providing such a wonderful space and service. I would love to visit again. However, some guests’ behavior was disappointing. At minimum, basic manners matter—no swimming in the large public bath; no shouting by adults or children; no arguing or yelling between parents; no running in the breakfast area. Even though it was only one night, there was a significant gap between guests who wanted to enjoy a quiet, high-quality environment and those without manners. With both groups mixed together, it is true that there were many moments when I could not fully enjoy what should have been such a dignified and lovely atmosphere. The food, cleanliness, ambiance, elegance, professionalism at reception, quality of furnishings, and housekeeping (except for parts related to air conditioning within the building) were all excellent and very satisfying. This is an issue on our side as guests. Please follow basic etiquette in shared spaces: do not run (especially in the breakfast area), do not shout, do not argue loudly even as parents—and keep your voices down. Unfortunately there were many guests who did not observe these basics. I especially wish people would refrain from swimming in the large public bath. There were also children splashing water around with wash buckets—yet some parents did not correct them; instead they swam together with their children while being loud. It felt chaotic. I also did not want to witness arguments between parents. I do not want to hear shouting or yelling. If only guest behavior improved—but aside from that point, this Hotel is outstanding!

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

The welcome drink (berry tea) was delightful. The Room was clean and functional. I especially appreciated the feature on the in-room TV that showed the congestion status of the bath and restaurant. The bath was also clean, spacious, and had a variety of shampoos available. The breakfast buffet was excellent, with a wide selection of delicious bread. This was my first time staying at Route Inn, and it exceeded my expectations—I'll definitely consider using it for domestic travel in the future.

I stayed here on my first trip to Nagasaki. What I liked A guest room with beds where you take off your shoes before stepping up A mirror that makes it easy to do makeup, which is great for women The bathroom and toilet are separate, so I could relax The amenities were excellent What I didn’t like It felt like the air conditioning didn’t work very well I’m posting this because the good points were just that good! I hope this helps. It was a wonderful Hotel, and I’d love to stay again.

I have stayed here many times. The clean facilities, pleasant Onsen, and satisfying breakfast are all very good. However, that was something I could say because the room rates used to be affordable. Perhaps due to recent inflation, the rates have increased significantly compared with before. In the past, weekends and holidays were not much different, but now they feel much more expensive. During Golden Week and Silver Week in particular, the rates are considerably higher than those of a neighboring Hotel. Since there used to be little difference, I chose Super Hotel without hesitation, but next time I may have to think twice. I hope that once inflation settles down, the pricing will return to what it was before.

It was a wonderful stay. The exterior is charming, and the interior—including the Room—was very clean and well maintained overall. The bed had just the right firmness, and I slept very well. Having an on-site restaurant was also very convenient. And the food was delicious. The location is excellent, and we had no inconveniences at all. The staff were also very courteous and helpful. I would love to stay again.

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

Although I live in Kyoto City, I chose this Hotel because I wanted to enjoy an Onsen and a delicious breakfast close by without traveling far. The result was a truly wonderful stay that left me completely satisfied and thinking, “I definitely want to come back!” The cute yet elegant, almost overseas-like atmosphere lifted my spirits the moment I arrived. The door leading to the guest Room floors requires you to tap your Room key card, which felt secure and luxurious. I also enjoyed the organic drip coffee in my Room as a welcome drink, and it instantly made me feel relaxed and happy. As for the Onsen—what a treat! I enjoyed it three times: in the evening, before bed, and again in the morning. I was especially delighted by the complimentary beer service at the spa lounge available with bathing until 6:00 p.m. I drank about half in the lounge and took the rest back to my Room; enjoying it while watching Kyoto’s cityscape shift from dusk into neon-lit night through the window was simply perfect. What impressed me most during this stay was breakfast! When entering the venue, as soon as the receptionist greeted me cheerfully, all of the staff inside welcomed me with “Good morning,” which instantly made me feel excited. Even though I was dining alone, their thoughtful hospitality felt warm, and I remained comfortable throughout. Every dish—Japanese and Western—was truly delicious. From freshly made dashimaki tamago prepared by the chef to Kyoto-style obanzai side dishes and detox water, I enjoyed sampling many different items little by little. Their smart service—quietly clearing empty plates each time I stood up—was also very pleasant, and before I knew it, an hour had passed as I savored breakfast. This may have been one of the most satisfying breakfasts I've ever had. Since checkout is at 11:00 a.m., it was also a great memory being able to visit nearby Rokkakudo Temple after breakfast. This is truly a treasure of a Hotel—easy to reach by public transportation, with high-quality Onsen facilities and an outstanding breakfast that leaves you feeling refreshed. I'd love to recommend it to friends around me, and I'll definitely be back myself! Thank you for such a lovely time.

This was our first return visit since our son, now 19, stayed here when he was 2. The hospitality and attentive management were just as outstanding as ever. New thoughtful services have been added since then, such as the option to switch breakfast to lunch and early check-out, and our whole family of four—including our 12-year-old daughter—enjoyed every moment. The cleanliness around the pool and the beauty of the sea are clearly thanks to everyone’s daily care. It is truly a wonderful Hotel.

We stayed for two nights with our 1- and 3-year-old children. The location is excellent, which was a huge help when traveling with kids. There are other Hotels close to the park, but this Hotel offers separate bath and toilet areas in every Room, and beds that are at least 120 cm wide, so we felt comfortable and at ease. We requested a Hollywood twin setup and bed guards in advance, and everything was perfectly prepared on the day of our stay, making it very comfortable. It was also very convenient to have a microwave and water dispenser on each floor. We had no trouble preparing hot water for formula or warming baby food. All of the Hotel staff were very kind. They gave our children coins for capsule toys and greeted us with warm smiles, which made our stay truly pleasant.

I planned a trip to Fukuoka as a birthday treat for myself, and I had a very comfortable stay at the Miyako Hotel. The Facility and Room were, of course, wonderful, but what I remember most is how courteous and kind all the staff were. Even as a foreign guest, they treated me warmly and gladly accommodated several requests. Thanks to them, it was truly a pleasant trip. I sincerely appreciate it.

This was my first time visiting Universal Studios, and I stayed at this Hotel. I was able to fully enjoy the park and also spend a very comfortable time at the Hotel. The only concern was that the ventilation in the toilet and bathroom felt a bit weak. Even so, it’s a Hotel I would like to stay at again next time. Thank you for making my first Universal Studios experience even more satisfying.

The welcome drinks and well-stocked amenities bar made me feel happy as soon as I arrived. The view from the Room was wonderful, and I was able to relax at a leisurely pace. Both breakfast and dinner were delicious, and I was very satisfied. There are also sightseeing spots nearby, so it was great to enjoy them along with my stay. It was a wonderful Accommodation that I would definitely like to use again.

Whenever I travel to Asahikawa, I always stay at this Hotel, and it is very clean. I stayed here last year and had a great experience, so I chose it again this time, and it was excellent. It is directly connected to AEON, which makes shopping very convenient. I would like to stay here again when I visit Asahikawa.