전국 × 고객 서비스 평가가 높은 호텔·료칸 - 118페이지

We crossed the Naruto Kaikyo Bridge from Awaji Island and checked in in the evening. The check-in was courteous, and for dinner we enjoyed the buffet at Naruto Grand Hotel, with a wide variety of delicious local specialties from Awaji Island and Tokushima—seafood, mountain produce, and village flavors. Breakfast was also excellent; we especially loved the yuzu salt soup, sea bream rice chazuke, and warabi mochi. It was great to be able to enjoy both Onsen baths at the Grand Hotel and Taimaru as well. We walked to the Otsuka Museum of Art, and it was very helpful that we were allowed to keep our car in the parking lot even after checkout.

I stayed here with my son while preparing for his school enrollment. As it was a weekday, it wasn’t crowded and we were able to relax. Check-in was done in person, so it was easy and reassuring. For check-out, you simply return the key card to the holder. Both the Room and the large public bath were very clean, and we were satisfied with breakfast as well. The price was so reasonable that I almost felt bad paying so little. I would like to stay here again.

I stayed here with a friend for a fan meeting. We must have taken the wrong exit at Yokohama Station and ended up taking quite a detour, but if you follow the proper route there’s no problem at all. When we arrived, the front desk staff greeted us warmly. The room had a great atmosphere, and the bed was wonderfully soft. I usually can’t sleep if I stack two pillows, but I slept comfortably here! My friend, who often feels tired after staying at hotels, said “This place has good energy,” and seemed very relaxed. There are plenty of restaurants around the hotel, it’s close to the station, and I’d definitely like to stay here again when I visit Yokohama.

Just a 1-minute walk to Tsukiji Market—breakfast at the market was incredibly satisfying with seafood rice bowls and tamagoyaki! At night, the view from the window was soothing, and the large public bath was spotless. The shampoo, conditioner, and body soap also smelled wonderful! I’ll definitely stay here again next time I’m in Tokyo!

This time, I stayed in a Single Room on the 9th floor. The bed was spacious enough, and by borrowing a free blanket, I was able to stay comfortable without lowering the Room temperature too much. I’m grateful to the housekeeping staff who always keep everything clean and to the service staff for their kind hospitality.

This Accommodation exceeded my expectations. The Room layout was well designed, and I stayed very comfortably. The view is also wonderful. The sauna is spacious enough for about 4–5 people, allows temperature adjustment, and you can enjoy löyly. The cold plunge is also plenty large, and ice is provided for those who want colder water—so you can fully enjoy the sauna exactly the way you like. The in-room Onsen is spacious enough for two people. The water has a slightly silky feel and leaves your skin nicely moisturized. The amenities were excellent as well. The private lounge offers a great selection of drinks and snacks, which you can bring back to your Room—so it feels essentially all-inclusive. I had a Multiple Night Stay, and the meals did not overlap between the first and second nights, allowing me to truly enjoy local specialties. Everything was delicious. I was very satisfied with both the Facility and the food, but what impressed me most was the staff’s hospitality—from dining staff to front desk to housekeeping. Their warm attentiveness really touched me. I would love to visit again.

Close to Osaka Station, the lounge was fantastic—from tea to beer and other drinks, plus delicious snacks. I had an amazing time with my friends. This time, our main plans were visiting the Nakanoshima Museum of Art and chatting. We decided we’ll stay here again next time. I recommended it to both family and friends.

The Room is spacious, and the Hotel is very clean. The drink bar from evening to night was also very relaxing and great. Breakfast offered a wide variety of options, and everything was delicious! I will definitely stay here again next time!

My daughter and I stayed one night in a Twin Room. We made a Reservation because of the high ratings, and it was as comfortable as the reviews said. The Room was spotless, the blackout curtains worked perfectly, and the beds were ideally firm. The sink and toilet area was surprisingly spacious for a Business Hotel, and we were impressed that the bathroom also had a separate washing area. We will definitely stay again.

Stayed here to visit Jingu Stadium. It’s conveniently located near the station—Akasaka-mitsuke Station on the Tokyo Metro Ginza Line is within a 10-minute walk, and it’s just two stops to Gaienmae! The top-floor panoramic bath isn’t very large, but it was nice to be able to stretch out and relax. There was a mistake in settling the Accommodation fee at the front desk, which was a bit concerning. The parking was also inexpensive at 1,000 yen per night, which I appreciated.

I’ve stayed here many times, and I highly recommend it—the location, rooms, restaurant, and service are all excellent. I’ll definitely be back.

Although it wasn’t a Milky Day, the hot spring water was pleasantly cloudy, making for a wonderful bath. Both breakfast and dinner were delicious, and we were very satisfied. The steak at dinner was especially high quality and excellent value for money. The vegetables were also very fresh—I ended up eating more than I intended. Thank you very much.

We stayed here for a family trip. The meals were delicious, and since we had a private dining room, our family could relax and enjoy dinner. The Onsen was wonderful too! There was a mascot character called Ochun, and it was so cute—we bought a towel to take home! We were also happy to run into the costumed Ochun a few times. If we travel to Gunma again, we would definitely love to stay here again!! Thank you very much!

I have stayed here many times. The other day at check-in, I was with a guest from overseas. The staff informed them that they could see Himeji Castle from their Room, and they were very happy, saying, “Thank you, wonderful.” It was truly excellent hospitality, and it made me feel good as well.

This was my first time staying at this Hotel, and every staff member greeted me with a smile and provided courteous service. The interior was also very clean. The large public bath was spacious, and I was able to relax. I also had breakfast. There were many local dishes, all delicious—I ended up eating too much in the morning. It became a wonderful memory of my trip to Nagoya. Thank you very much!

We stayed right after the Obon holidays. Because we made our Reservation early, we got a great deal—and since it was less crowded after Obon, the staff kindly accommodated our requests. With its convenient location right in front of the station, our whole family had a comfortable stay. The price, service, and location were all excellent, so it felt like great value for money.

The night view was wonderful. The staff were attentive and considerate, which truly impressed me.

Since it’s just one stop from Tokyo Station on the Sobu Rapid Line, I initially wondered if the access might be a bit inconvenient. However, after past experiences feeling overwhelmed by large groups of foreign tourists, I thought it might actually be quieter—and chose this hotel. It turned out to be absolutely the right choice. The Room was spacious enough for two people, and the large public bath was roomy and spotless. It was pleasantly uncrowded at just the right times, so we enjoyed it both at night and in the morning. At night, there was no noise from nearby rooms, and I was able to relax and sleep well. The standout feature was breakfast. These days it’s rare to see so many staff members on hand—everyone worked efficiently while greeting guests warmly. Both the side dishes and rice were delicious. A chef at the Japanese food station served corn takikomi rice and recommended their shaved ice as well, mentioning that even the syrups were homemade. I had matcha syrup with condensed milk, and my friend had Kaga roasted hojicha syrup with condensed milk. The ice was wonderfully fluffy, the syrups were rich in flavor, and the condensed milk had a clean sweetness—it was honestly the best shaved ice I’ve ever had. The front desk staff were also kind, efficient, and a pleasure to interact with. I’ll definitely stay here again when my friend visits Tokyo next time. Thank you very much.

The breakfast and dinner were both very delicious. Everything from the live kitchen was truly excellent, no matter what I chose. The Onsen was also wonderful, and the rotating Onsen baths were especially great.

We chose the Anniversary Plan as it coincided with my husband’s five-year service refresh leave and the month of our wedding anniversary. On this Hakone trip, we used the free pass and hadn’t realized the hotel was on higher ground, so we quickly arranged a taxi to get there. After the hassle of getting there, I briefly wondered if we’d chosen the wrong place—but that concern disappeared as soon as we arrived. From the large lobby windows, we had a clear view of Lake Ashi, and it was immediately obvious this is a hotel with an outstanding view—scenery you can only get from an elevated location. Our room’s balcony also faced Lake Ashi and had a comfortable table set and an open-air bath. There was a Nespresso machine in the room, so we made coffee right away and enjoyed it on the balcony with the complimentary fruit while relaxing together and taking in the lake view. There were two types of coffee. I appreciated that one was decaf—perfect for evening so caffeine wouldn’t affect sleep—while in the morning there was a richer option to help you wake up. It felt very thoughtful. The bathing setup was also excellent: there was an indoor shower room, so we didn’t have to worry about getting cold while washing up, and then we could simply enjoy soaking in the open-air bath out on the scenic balcony. The hot spring water felt wonderful; I soaked many times and my skin felt silky smooth. Every dish was carefully prepared and delicious, but especially memorable was the meat: thick yet incredibly tender, with enough fat to be flavorful while still tasting light. I honestly don’t think I’ve ever had meat that good before. The tableware was also beautifully chosen throughout, making each course visually enjoyable as well. The staff were all polite and attentive. One newer staff member seemed possibly mixed heritage; her explanations were sometimes a little hard to catch, but her sincere effort came through clearly and left a great impression. Although we only told them about our anniversary on check-in day, they not only prepared a celebratory message plate but also took photos for us at short notice and presented them to us at breakfast the next morning—it became a wonderful keepsake. The next morning, lake fog covered all of Lake Ashi’s surface, creating an incredibly beautiful, dreamlike scene. We made coffee again in our room and enjoyed it together on the balcony—it truly felt like a luxurious time.