전국 × 고객 서비스 평가가 높은 호텔·료칸 - 114페이지

We stayed here for a family trip. All of the staff were very welcoming, and we were truly impressed by the complimentary free-flow drinks service. The meals were just the right amount—not too much—and we enjoyed everything to the last bite. The sashimi in particular was outstanding! The Onsen water quality was excellent, and with the clear autumn weather that day, we felt completely refreshed in the open-air bath. Overall, it was a wonderful stay, but the only disappointment was the Wi‑Fi. The signal was extremely weak in the guest rooms, lobby, and all common areas, and it wasn’t usable in practice. Mobile reception was also poor in this location, so the weak Wi‑Fi felt like a serious issue; I regret that I couldn’t get my work done during our stay. Other than that, we were very satisfied with the service, food, and baths, and we hope the Wi‑Fi will be improved. Thank you very much.

I stayed here for work near Tamachi. The walls are thick, so it’s quiet and clean, and the bathroom and toilet are separate. Complimentary mineral water is also provided, making this a highly recommended Hotel for business use. The Room is small and the view from the window isn’t great, but that’s to be expected for a Business Hotel in central Tokyo, so I deducted one star.

Since we reserved a detached Room, we were able to check in early and enjoy the open-air bath at the large public bath at our own pace. The Room was spacious and spotless, and above all, the charming open-air bath was outstanding. The meals were not only made with quality ingredients but also thoughtfully prepared with extra care, which we enjoyed to the very end. Every member of the guest room staff was pleasant, chatting with us in a friendly way while keeping a comfortable distance. This is an Accommodation we would love to stay at again.

I had reserved a triple room, but one of my companions wasn’t feeling well, and you kindly changed it to a twin and a single. I truly appreciated your support. What’s more, the rate stayed the same—I couldn’t believe it. Thank you very much. I also enjoyed the bath both at night and in the morning. Breakfast was delicious and therefore crowded, but we could check our place in line online, so it wasn’t any hassle. In Otaru, Dormy Inn is the best choice.

The approach to the Hotel was a bit hard to find, and when I reached the lobby and saw the small front desk, I wondered if I had made a mistake with my Reservation. We stayed as a group of five and booked two Rooms—a triple and a twin—but the triple Room was especially small. Those were my only concerns. However, the Rooms were very clean—everything was spotless and well maintained. The small Room size was made up for by the large public bath, and above all, we were extremely satisfied with how delicious breakfast was! Beautiful presentation, great seasoning, and breakfast in a quiet space without any noise or bustle!! Everyone was very happy. If I have friends planning to visit Kanazawa next time, I will definitely recommend it. I think it’s a high-quality Hotel that exceeds its price. Please give it a try!

We stayed to celebrate our wedding anniversary. When we arrived, our room had been upgraded. 　It was a corner room on the 8th floor with an amazing view of Matsumoto Castle right in front of us. The room was spacious, and the bed was a luxurious canopy bed. It was very comfortable. 　The breakfast venue was also gorgeous, located in the former Dai-ichi Kangyo Bank building with chandeliers. While the selection wasn’t huge, each item was delicious and made with carefully sourced local ingredients. I especially loved the salad dressing (wasabi soy sauce dressing). When I asked a staff member about it, someone knowledgeable came over and gave me detailed information about where to buy it. That staff member also shared lots of tips about Azumino—such as roadside stations and local specialties we planned to visit that day—so we had a really enjoyable conversation. One of the best parts of traveling is interacting with local people, so I’m glad we could talk about so many things. The only downside was that one corner of the sofa armrest in the room was torn, which was disappointing.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

I’m a local, but I’d wanted to stay at this hotel for a long time. They kindly accommodated my request, and I had a single room on the 10th floor facing Mt. Hakodate with an amazing view. The breakfast buffet was delicious and well balanced with both Japanese and Western options. I’d like to stay again if I have the chance.

Just steps from Mejiro Station and next to the wooded grounds of Gakushuin University, this Hotel is in a wonderful location that makes you forget the bustle of the city. The Starbucks on the front desk floor is a relaxing spot where both younger and older guests unwind. Breakfast vouchers can be used at Starbucks or at Doutor, about a 1-minute walk from the Hotel. There are also plenty of restaurants and cafes around the Hotel, so finding somewhere to eat was never an issue. Coffee next to the front desk is free and unlimited. We bought treats from a nearby cake shop and bakery, picked up paper plates and wooden forks at the front desk, poured coffee, and enjoyed everything in our Room. The chocolate cake from Trad Mejiro across from the Hotel was especially delicious. Perhaps because we stayed on weekdays, we were assigned a twin Room. It was spacious and very clean. The beds are Simmons and very comfortable, and separate pajama sets are provided. Amenities are self-serve next to the front desk, but there was more than enough—having 7 or 8 types of bath salts was a pleasant surprise. The bathtub was large enough to soak comfortably and helped us relax. It was quiet and extremely comfortable, so we canceled our Accommodation in Ikebukuro and extended our stay here instead. A twin wasn’t available for all nights so we had to change Rooms, but they arranged everything around our schedule and made the move smooth. Thanks to that—and to staff who always greeted us with smiles—we had a truly pleasant stay.

It’s definitely not the newest Hotel, but it was well cleaned and comfortable. Personally, I appreciated that even though it’s a unit bath, there was plenty of space around the toilet and enough room to move comfortably to the bathtub. The location near Matsumoto Station was very convenient, and I was satisfied with the price range, so I’d like to stay again. There are only two evening bus services to the Onsen, but if you want to go out for drinks in Matsumoto at night you can’t use them at all, so I would have been happy if there were also one early-morning service.

The Room was spacious, the air conditioning worked well, and the large public bath was clean—overall, it was great. There isn’t a convenience store inside the building, but there’s one very close by. The highway bus stop and the station were also nearby, which was convenient. I wrote that the Room was spacious, but I’m not sure about the size of other Rooms. When I visit Tokushima again, I’ll choose this Hotel.

From the atmosphere at the entrance to every corner of the Accommodation, we could truly feel your quiet hospitality toward travelers. The meals were also thoughtfully prepared in many ways, and we enjoyed them very much. We would definitely like to stay again.

The bath and hot spring were beautifully maintained, and we appreciated the thoughtful hospitality, including wet chopsticks, as well as the delicious seasonal cuisine. Thanks to the attentive service from all the staff, we had a very comfortable stay. It was our first visit in a while, and everything—the room setup, the meals, and the service from all the staff—had been improved even further. It has become an even more wonderful place to stay.

The exterior shows its age, but the rooms are very clean, as if they have been renovated. The amenities are also plentiful, which I think many women will appreciate—I’ve never stayed somewhere that even provided face masks. There are manga available as well, so you can relax at the hotel and easily pass the time. The staff were very polite and attentive. I would like to stay here again.

The female staff’s hospitality was wonderful—on par with the Imperial Hotel Tokyo. Of course, the male staff on the night shift were great as well. One morning, I couldn’t decide between the 30-minute scrub course and the 60-minute scrub course. Even though it looked like I might go past the 11:00 check-out time, they handled it wonderfully. When I visit Sapporo again, I’d like to stay at Jasmac Hotel. It has a bit of a Showa-era feel, but it’s charming and atmospheric. It made me want to support them. Next time, I’d also like to try the dining area inside the bath facility, as I’ve heard the food is delicious. During my stay, thanks to the excellent service from the front desk staff, I was able to enjoy a comfortable two-night, three-day stay.

The staff’s wonderful smiles, their kind and attentive service to my mother who travels with me, delicious cuisine that delights all five senses, and an Onsen you can enjoy as much as you like whenever you like—everything about this Accommodation is consistently excellent, so we keep coming back. The Rooms are clean and comfortable with a strong sense of privacy, and each Room has a completely different atmosphere, which makes it fun to try them all. We would love to visit again in a different season.

When I opened the window, I had a great view of Mt. Bizan right in front of me. The front desk staff were also very helpful. I would like to stay here again when I visit Tokushima.

I have stayed at a wide range of Hotels throughout The whole country, from budget Hotels to luxury Hotels, and among Hotels in this price range, this one is without a doubt No. 1 in terms of hospitality and dinner. The quality you get for this Accommodation Fee is truly outstanding. [What I liked] Hospitality & service: As attentive as a luxury Hotel. Not only the front desk staff, but also the housekeeping staff greeted me politely and elegantly when we passed in the hallway, which made my stay very comfortable. Dinner: The bento prepared after ordering was freshly made, extremely delicious, and generous in variety—I was very satisfied! Room & cleanliness: The Room and unit bath were kept clean and comfortable. The restaurant at the breakfast venue also felt very clean. (Breakfast itself felt like a standard buffet.) [What I noticed] I was slightly bothered by the smell of the sanitized cups. Wi-Fi: To be honest, the Wi-Fi connection was unstable and not usable. I strongly recommend that future guests prepare pocket Wi-Fi or mobile data. There were only a few minor points I noticed, but they were far outweighed by the excellent hospitality and dinner quality. I would definitely like to stay here again!

I’ve stayed at Dormy Inn in other cities, but this Fukui location has a spacious, spotless public bath that made it feel like a real hot-spring trip. There’s a welcome coffee machine in the entrance, and from the evening you can enjoy a lounge-style service with alcohol and light snacks for 1,500 yen. With late-night soba, ice cream after bathing, and other thoughtful touches, it’s an easy-to-use hotel with excellent value for money and great convenience. It was a bit of a walk from the station, but there were appealing areas along the way and I enjoyed the stroll. At breakfast they prepared Echizen soba to order, and there were also Fukui specialties—everything was delicious and helped me start my workday feeling refreshed. There aren’t many hotels around Fukui Station, but in this price range I think this one offers outstanding value.

At check-in, it was probably the same staff member as last time, and they welcomed me warmly again. There were no issues, and I stayed comfortably in a clean Room until check-out. My Room was near the elevator, but it was very quiet—perhaps because the other guests were considerate. However, due to time and energy constraints, I couldn’t use the large public bath again... Next time for sure...!