전국 × 고객 서비스 평가가 높은 호텔·료칸 - 111페이지

I stayed here for the first time last year and it was amazing, so I’m returning again this year. The station, Koshien Stadium, a shopping mall, and convenience stores—everything you could want is nearby. Right after check-in, we received welcome drinks: one bottled drink per person from the vending machine of our choice. The building is a bit old, but it’s very clean and well maintained, and housekeeping is provided even during a two-night stay. Above all, all the staff are warm and kind! While waiting for the washing machine, they even called our Room to let us know when it was about to be available, which was very helpful. I’ll definitely stay again next year! Thank you so much!

Everything was wonderful, and the staff were very courteous. We truly had a great time! We would love to stay again—thank you in advance.

Every summer vacation, we stay at this seaside Hotel. The Rooms in the East Wing and the amenities are truly wonderful, and we always look forward to them. One small disappointment was that last year there was a bottle of water by the sink in the bathroom, but this time it wasn’t provided. Also, the staff’s service was excellent. In the morning, when my child and I were swimming in the sea, I’m not sure if it was a staff member or a volunteer, but someone was carefully picking up litter on the beach. It was wonderful. Thanks to that, there wasn’t any trash at all on the beach in front of the Hotel, and we could swim comfortably. We’ll be back again next year. We hope it will be even more upgraded—haha.

This was our first time using Club Wing! The Room had an ocean view, and although four adults stayed, it was spacious enough for us to relax and take it easy. The lounge was the most comfortable of any Hotel we have stayed at so far. All of the staff were very friendly and spoke with us in many ways. They even taught us how to make bonito clear soup and “Kachashi,” so we tried making them at home right away. On our way back, a rainbow appeared over the sea—it was truly beautiful and unforgettable! Thank you very much for giving us such a wonderful summer vacation!

Just as the title says. This was a family trip mainly for Kamogawa Sea World, and we were truly satisfied with everything—the service, the Onsen Facility, and the location. If I had to mention just one thing, the pool on the rooftop with an outstanding view would have been even better if it were a bit larger.

As we did last year, we visited again during the summer holidays this year. All of the staff were kind and attentive, and we were able to spend a truly pleasant time. The kids’ events unique to the summer holidays were also fantastic. The meals and baths were flawless. Thank you for a stay that made us want to come back again!

I decided that morning to have the breakfast buffet. I really enjoyed the Hiroshima local specialties—dumpling soup with shiratama, steamed egg custard with oysters, and dried nodoguro fish; everything was delicious. I usually choose No Meals Included no matter which Hotel I stay at, but this time it was absolutely the right choice. Thank you for the wonderful meal.

I was extremely satisfied with everything, including the Hotel’s cleanliness, service, and baths. Just as the Reviews said, drinks and nuts are truly available to enjoy freely. What’s more, they are high-quality drinks and nuts. Breakfast is also of excellent quality. I also thought it was wonderful that containers are provided so you can take items back to your Room; however, since there are plenty of containers available, some guests may end up using more than necessary, so it might be worth adding a small limit on how they are used. Other than that, I think it’s perfect. I will definitely stay again.

Check-in was busy, but they handled the procedure at a table in the lobby instead of at the counter, so it was smooth and I didn’t have to wait, which made me very happy. The post-bath relaxation area has tatami flooring and a wonderful view overlooking the castle. The black soybean tea and muscat juice there are delicious—it's my favorite soothing space. Breakfast is always prepared with care, with a wide variety of options, all very tasty. I also really appreciate the Shuttle Service to the station in the heat. This is an Accommodation that makes me want to come back again.

This was the best breakfast I’ve ever had! The vegetables and pork were delicious, and there were also dishes like squid rice and grated yam. The yogurt and corn felt uniquely Hokkaido as well. On top of that, the chilled sweet red bean dessert and elderflower jelly were outstanding. It was also a pleasure to stop by the Hotel’s guest-only lounge during sightseeing for tea and sweets—and they were genuinely delicious, not an afterthought! Overall, everything felt spacious and relaxing, and I was able to unwind comfortably.

I was satisfied with everything—the beds, shower booth, bath, amenities, and the breakfast buffet full of Shikoku specialties. The staff were always smiling and provided excellent service, making my stay very comfortable. The location was also convenient, so getting around was very smooth. This is a Hotel I would definitely like to stay at again when I visit Takamatsu.

The bath and Room were clean and comfortable, and all the staff were very kind. Both dinner and breakfast had just the right seasoning and portions, and everything was delicious. It would be perfect if breakfast included a small dessert bite and after-meal coffee. This was a Ryokan I would definitely like to stay at again and recommend to friends. Thank you very much to all the staff.

I wished the body wash towel were a bit larger, but I was very satisfied overall and would like to stay again.

This was my first stay, and it was incredibly comfortable and truly relaxing. The Iconic Lounge was wonderful, but above all, the staff’s hospitality was outstanding, making this a very satisfying stay. My wife was also happy and said, “Thank you for booking such a great Hotel—please take me again,” which made me really glad. We plan to visit again for two nights at the end of January, so we look forward to seeing you then.

We stayed at Fugaku Gunjo as a couple during a summer holiday we were able to take at short notice. Away from the bustle of everyday life, we were able to spend unhurried time together in a quiet setting. Even though it was a short stay, it felt deeply fulfilling. Although we were blessed with clear weather on the day of our stay, the typical summer haze meant we couldn’t see Mt. Fuji clearly during the daytime. Then, around 6:00 the next morning, I happened to glance outside and there it was—Mt. Fuji standing out in crisp detail. Its powerful, beautiful summer presence—so different from its snow-capped 모습—left a lasting impression. Listening to cicadas, simply taking in the view and enjoying time doing nothing. Even moments when we would normally keep ourselves busy felt like a luxury here. It was an experience unique to Fugaku Gunjo, where only the sounds of nature blend into the stillness. The dining was also exceptional. The French kaiseki dinner showcased each ingredient with great care, and every course was a pleasure. Japanese and French elements came together naturally, creating refined dishes that remained enjoyable through to the end. Breakfast was equally memorable. The rice cooked in a traditional pot was truly delicious—we realized we had finished every last bite between us without even noticing. We also learned that some of their rice and vegetables are grown on their own farm, and we were impressed by how seriously this Accommodation values its ingredients from the very source. Not just presentation but attention to these details is what elevates the entire stay. What especially stayed with us this time was the hospitality of all staff members. From Shuttle Service to check-in and dining, everyone we met was friendly and welcoming with genuine smiles—and their sense of distance felt perfectly comfortable as well. Their warm hospitality never felt formal or scripted; it put us at ease again and again throughout our stay. Though it was only one night and two days, everything from arrival to departure felt consistently pleasant. Beyond the spectacular views, beautiful rooms, and wonderful food—from growing ingredients on their own farm to thoughtful attentiveness by staff—you can feel careful dedication throughout this Accommodation. Looking back on this trip, it feels less like “an Accommodation you stay at for sightseeing somewhere else,” and more like “a place you travel for in order to spend time here.” Next time, we’d love to visit in another season—and enjoy a trip where staying at Fugaku Gunjo itself is our main purpose once again as a couple.

The Room was clean and spacious, making it easy to relax. The night view is wonderful, and on a clear morning, the cityscape and sea of Kitakyushu seen through the large windows feel truly refreshing. The balance between modern conveniences like self check-in and the timeless sense of luxury is very comfortable, and this is a Hotel I would like to stay at again when I visit Kokura next time. Of course, the staff were also cheerful and kind. Thank you for your hospitality.

We stayed with our child, and the Accommodation had thoughtfully prepared many items such as barley tea for children, bibs, toys, and a dedicated diaper bin, which made our stay very comfortable. Everyone was kind and truly hospitable. We also received a letter from the dining staff, which made this trip especially heartwarming. We would love to stay again.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.

Perhaps because it hasn’t been long since the renovation, the Room was spacious and spotless, and the Facility offerings were excellent, so I had a very comfortable stay. The lounge service also had a great selection of Akita’s renowned sake, making for a truly luxurious time. Breakfast was another highlight—I could fully enjoy Akita specialties, to the point that I didn’t feel like going anywhere else. The staff were also very kind and helpful. I’d love to stay again if I have the chance to visit Akita.

Our Room attendant was extremely attentive and had a great sense of humor! The meals were delicious, and both the Room and the open-air bath were wonderful!! It was my girlfriend’s birthday, and thank you very much for arranging the surprise cake and for all your thoughtful support!! She also said it was amazing and that she wants to come again! It turned into a truly fantastic trip—thank you so much!