전국 × 고객 서비스 평가가 높은 호텔·료칸 - 110페이지

I stayed here on my first trip to Nagasaki. What I liked A guest room with beds where you take off your shoes before stepping up A mirror that makes it easy to do makeup, which is great for women The bathroom and toilet are separate, so I could relax The amenities were excellent What I didn’t like It felt like the air conditioning didn’t work very well I’m posting this because the good points were just that good! I hope this helps. It was a wonderful Hotel, and I’d love to stay again.

I stayed in the "Gakuajisai" room this time. Each room is separate, allowing for a very quiet and peaceful stay. However, as I did not thoroughly check during the Reservation process, I ended up booking a room with only an open-air bath and no indoor bath. The changing area was inconvenient to use; the floor got wet, making it difficult to put on my yukata. The meals were absolutely delicious. They featured plenty of seasonal ingredients, which left me completely satisfied. All the staff members were calm and provided courteous service.

It was located along a main street and easy to find, but the signage felt a bit small. The Room was decorated in bright tones and felt clean, but the semi-double bed was a little cramped for two people, and it was disappointing that the toilet did not have a bidet seat. Other than that, we were generally satisfied. Although we couldn’t fully enjoy the view due to rainy weather, the location is great and we would like to stay here again when visiting Matsushima.

We had a very comfortable stay. The parking lot was full, but the staff responded promptly. The view from the window was great, and we appreciated the quiet atmosphere. The service during check-in and throughout our stay was excellent.

A quiet Hotel with a calm atmosphere The friendly staff welcomed us with warm smiles The parking lot was spacious and located behind the Hotel The Room was clean and comfortable There are two laundry machines available There is a microwave in front of the Room, which was very convenient for breakfast

Thank you as always for your consistent hospitality. We had another comfortable stay. We would love to stay again.

We stayed for 3 days and 2 nights. On the second day, our beloved dog suddenly passed away. As a senior dog, we had prepared for the possibility, but it happened so unexpectedly that we had not brought items such as ice packs for bringing him home. The Hotel kindly provided a basket to lay him to rest in, towels, ice packs, and a blanket. We had reserved dinner at the restaurant as well, but thanks to the staff’s thoughtful consideration, they arranged a private room for us. Because there was a thunderstorm, they also drove us to the dining venue by car, allowing us to enjoy one last meal slowly with him by our side. We are truly sorry for any trouble we caused during the busy summer holiday season. Thanks to your support, we were able to return home safely and send him off peacefully. This year’s extreme heat was especially hard on senior dogs, but we are very grateful that he was able to spend his final moments in the cool Nasu Highlands—enjoying his favorite dog run, Onsen time, and delicious meals. This was our first stay here, and I feel it is rare to find a Hotel that can respond so quickly and compassionately in an emergency. We still have two other dogs at home and would love to visit again. Of course, both the meals and the Facility were excellent as well. Thank you very much for all your help during our stay.

Beautiful scenery, a resort-like atmosphere throughout the property, and carefully prepared seasonal dishes. The service was attentive, courteous, and truly pleasant. The cool natural air and enjoyable walks made me very glad I visited. Breakfast was also brought to our table, allowing us to relax and enjoy the meal at ease. I appreciated the Shuttle Service from Yudanaka Station, and taking a short break in the lounge was a wonderful time as well. Although it was a trip during the heat, I felt refreshed and ready to get through the summer with renewed energy. I am turning 77 this year. I want to continue enjoying wonderful trips—dressing up and savoring stays at Resort Hotels and Ryokans.

As a rare Onsen Accommodation that uses 100% free-flowing natural spring water with no added water or heating, it immediately caught my interest as an Onsen lover, so I decided to stay here. The Onsen was a little hot, but the water was very clear and felt wonderful. The Key Bath and Standing Bath were fascinating along with their history, and the private riverside bath offered a relaxing soak while looking out over the Yoshii River stream—truly a pleasant Onsen experience. The building has a great atmosphere and feels calm and comfortable. The staff were also kind, courteous, and welcoming. I had a genuinely enjoyable stay, but considering the price, there were a few disappointing points. For an Accommodation in this class, I expected complimentary drinks (free flow), but that wasn’t the case—even items in the refrigerator were charged. There is tea in the Room, but no coffee, and there is no coffee service in the lobby either. After dinner there was wine, alcohol, and coffee service at a house across the street where we could relax for a while, but snacks to go with drinks still cost extra. Since this is such a lovely place overall, I only wished these kinds of services were offered just a little more generously.

This was my third stay. After arriving while it was still light out, I first enjoyed Goshobo’s semi-mixed Onsen and the large public bath with its golden Onsen. Since it was summer, even a short soak left me sweating nonstop. In the large bath, I shared the water with someone for the first time here; we had a pleasant chat and ended up soaking a bit longer. Dinner was a lighter, seafood-focused course. The chilled Awaji spiny lobster soup was a perfect match with Koshu wine. The highlight began with sashimi of meita-garei flounder and aged sea bream, followed by more Akashi-ura fish to enjoy. The charcoal-grilled Spanish mackerel and the Akashi sea bream acqua pazza were both seasonal specials you can only have here at this time of year. The broth in the acqua pazza was much lighter than last autumn’s filefish version. To finish, the cheese course left me fully satisfied in both quality and quantity—thank you for the wonderful meal. For breakfast, I switched back to the standard menu: milk, soup, vegetables—an all-around delicious plate—beautiful French toast, and yogurt meant to savor the jam and honey. Everything tasted exactly as good as expected. Even the mini breads were great; this time, the buttery croissant was my favorite. In my Room bath, I topped up little by little while letting it cool slightly, enjoying a pleasantly lukewarm golden Onsen. The breeze through the window felt wonderful: lush greenery everywhere, distant summer skies, murmuring sounds of life outside—and cicadas loud enough not to lose to them. Summer Onsen really is something special. After breakfast I alternated between the golden Onsen and the low-temperature sauna. It was an extremely satisfying holiday stay. Thank you very much. P.S. As always, before check-in I stopped by Sabor for a Tajima-gen burger and a café au lait.

Although it is a small Hotel, the staff were kind. The amenities were plentiful, and the welcome drink (alcohol) was a nice touch. It was disappointing that dinner was not available, but breakfast offered a wide variety of delicious dishes. The staff were also very helpful, explaining how to enjoy the food and letting us know when items were freshly cooked, which made for a pleasant start to the day.

For early departures, we prepared sausage bread for breakfast in advance. In the cold of December, we wanted to warm it up in a microwave but found none available. It would be helpful if a microwave could be installed at the coffee corner on the first floor.

The building is still quite new, and everything was spotless, making for a very comfortable stay. At Habutae Saryo, it was great to have a selection of alcoholic drinks, light snacks, and soft drinks. On the evening of our second night we were a bit tired and didn’t feel like going out for dinner, but we were able to have a light bite at Habutae Saryo, relax for a while, and then finish with the late-night soba—very helpful. The snacks were also high quality. I hope other Nono properties will offer similar restaurant service as well. If I had to mention one thing, the washing area in the large public bath seemed limited, so it often felt crowded.

We usually travel to the Hakone area a few times a year as a couple, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as outstanding as this—everything from start to finish was truly moving. We arrived about an hour before check-in, yet we were warmly welcomed without hesitation. From a wonderful commemorative photo for our celebration to a heartfelt message card with the photo attached, we were touched by the surprise hospitality and thoughtful care. We are sincerely grateful to have made so many unforgettable memories for our family trip. Thank you very much. Above all, what deserves special mention is the exceptional hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was impeccable, allowing us to relax and enjoy unhurried time. Our assigned staff member was genuinely kind and always smiling; we enjoyed our conversations and were deeply impressed by their attentive care down to the smallest details—our whole family was moved. The guidance through the property—like a paradise filled with an extraordinary atmosphere—was also thorough, and everyone we met greeted us with smiles that put us at ease. Our Room was very spacious, beautifully maintained, and spotless. The bed was ideal for us—not too soft and not sinking in—so it was extremely comfortable. (My wife is quite particular about beds and rarely says this at other Accommodations, so I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, the Room included its own private open-air bath with free-flowing Onsen sourced directly from 100% natural spring water (no added water or heating)—a superb and rare Dōgashima Onsen often described as “legendary.” We could indulge in Onsen whenever we liked. In addition, there was an indoor hinoki Onsen bath, a private sauna, and even a pool, so our family could enjoy everything together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care, filled with creative ideas and thoughtful touches from the chef. There were also many staff members on hand—the service felt perfect. Based on our past experiences, it’s rare to find an Accommodation where service is this attentive in every respect. More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much. We would love to visit again.

While preserving the traditional machiya atmosphere overall, the Accommodation has been thoughtfully renovated with a focus on key areas such as the bathroom and kitchen—spacious, spotless, and highly practical. It was a comfortable space with an excellent sense of balance. Unlike a typical Hotel stay, it offered an experience that blends into the neighborhood, and I felt as if I were spending my very first day after moving in. There are many lighting fixtures, and being able to fine-tune them to suit different situations was very convenient. The complimentary local drinks—such as roasted green tea and cider—were a delightful touch that added to the travel mood. Everything from the teapot and cups to the tray and even the hair dryer had a refined design that was pleasing to look at. It was a wonderful Room combining quality with functionality. Under normal circumstances this would unquestionably be a 5-star stay, but this time I am rating it 3 stars. The guests upstairs ran around for minutes at night and again the next morning like shuttle runs, even falling loudly at times. It was noise at a level that would feel excessive even in an ordinary Hotel—and all the more so in a machiya-style place like Komado. Even if our floors were reversed and I were staying upstairs, it would still have carried through. It was extremely difficult to endure. I wanted to raise this through staff, but neither the main phone line nor the emergency contact number could be reached around 7:30 p.m. I believe this Accommodation’s core appeal is its high-quality feel that blends seamlessly into everyday life in town, so it was deeply disappointing that such noise is fundamentally incompatible with that experience. That said, if you are not paired with guests like we had this time, it will surely be an outstanding stay without complaint. Being able to look out onto the courtyard was also fantastic; it is illuminated at night and offers scenery different from daytime—I never got tired of it!

The breakfast is excellent. It is served in the Room and includes soup, bread, and juice, with just the right portion size. During our 2-night stay, the soup menu changed each day, and both were very delicious. It felt like the ideal Hotel breakfast. At check-in, we received a welcome drink along with a detailed explanation from the staff. The stay was comfortable and became a wonderful memory of Sapporo.

24-hour access There are izakayas and dining options nearby. Entertainment facilities within walking distance. Convenient on-site Lawson convenience store. I will stay here again.

We stayed here for a three-generation trip with a 4-year-old boy and a 2-year-old girl. We planned Amanohashidate on the first day and Kinosaki Marine World on the second. Originally, we had planned to visit Marine World on day one and stay near it at an Accommodation without meals, but we changed our schedule to spend more time at Marine World and switched to a Plan with meals, so we chose this Facility.\nAfter check-in, we spent time in the pool until dinner. The pool was just the right size for the kids, and they had plenty of fun going back and forth between areas about 40 cm deep and about 100 cm deep.\nDinner felt a little light in portion size for an adult man. Breakfast was satisfying, with refills of rice available.\nThe building is not new, but it was well cleaned and felt very tidy overall. It was also nice that you can choose your yukata after check-in.

I found this Accommodation while looking for a place where I could truly relax on my own. After completing my Kannon pilgrimage, I visited Kitamuki Kannon and Zenkoji to pay my respects. After reading the Reviews, I wanted a proper dinner, so I skipped lunch and held out until 6:00 p.m.—and it was worth it (laugh). Dinner was served in my Room, so I could enjoy it slowly without worrying about others. Breakfast was served in a separate venue, but they had seating for solo guests as well, which was very considerate—and everything was delicious. At night, the Onsen boiler broke and the shower stopped producing hot water. However, they contacted me to say that because it is free-flowing from the source, bathing was still possible. They also gave me a free pass to an outside bath, so I unexpectedly got to enjoy that too—actually a lucky bonus. The Facility feels old, but it has been renovated. It’s like a maze, but that was part of the fun. Their thoughtful touches were wonderful—water after bathing, miso soup service, and welcome drinks. Depending on the Room type, staff may bring meals or lay out your futon bedding for you. If you prefer hotel-style privacy with minimal interaction, this may not be the best fit. The futon is thin as well, so if you’re used to beds your back might hurt. The other guests were pleasant too; people naturally greeted each other and chatted. At the outside bath, locals even offered me their spot and told me to take my time—I felt reminded of Japan in its good old days. The hospitality was comfortable and nostalgic—like staying at a Ryokan on family trips when I was a child—so for those of us from the Showa generation it felt especially heartwarming. I also appreciated both the joy of solo travel and how good Bessho Onsen’s water quality is. If I have another chance, I’d love to visit again.

The quality of the Onsen, the Accommodation, and the staff was outstanding. I had wanted to visit Yunotsu Onsen for many years, and it exceeded my expectations. I will definitely try to come back again.