전국 × 고객 서비스 평가가 높은 호텔·료칸

We stayed with you on a weekend in late September. With the weather swinging between hot and cool, days of rain, and even a typhoon, it really feels like anything can happen these days. So we decided: go where you want to go while you can, meet the people you want to meet when you can, and eat what you want to eat when you feel like it. And that meant—let’s go to WATANABE and enjoy autumn! By the time dinner started at 6:00 p.m., it was already dark outside the window. Looking up at the night sky reminded me how last year felt like summer all the way into October, and how we only started sensing autumn around mid-October. This dinner was another wonderful “WATANABE Special”—a luxurious and delicious course (including abalone salad and live Ise lobster with bouillabaisse sauce) that made me genuinely happy from start to finish. Boiled Toneri shellfish in seawater Mehikari fish fritters Herb toast topped with kampachi prosciutto-style ham Gougère filled with tartare of kombu-cured shrimp Snow crab and mushroom cake salé Red bell pepper mousse topped with Hokkaido sea urchin and consommé jelly Steamed abalone tabbouleh (couscous) with celery salad Ayu confit baked in pastry with tapenade and cucumber sauce Local turban shell & brown mushroom bourguignon-style dish Pan-seared white tilefish with peanuts, lightly curry-flavored Lemongrass granita Live Ise lobster with bouillabaisse sauce (assorted mushrooms) Homemade whole-wheat bread Japanese chestnut Mont Blanc dessert Madam’s petit fours and tea Every dish was delicious—especially for someone like me who loves fish roe/innards and being able to enjoy whole fish. Thank you for the wonderful feast both evening and morning. I’m always moved by the chef’s cooking, and soothed by Madam’s gentle smile. Thank you again for such a happy time. Today’s discovery: Madam makes that wonderfully chestnut-filled base of the Mont Blanc herself—amazing!

The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

We planned a three-night trip to Nara. The first two nights were at a Hotel near Nara Station, so for the final night we chose this place a little farther out—especially because it offered the rare experience of staying in a soy sauce brewery. It far exceeded our expectations. Right after arriving, we joined the soy sauce pressing experience and were immediately captivated by the owner’s talk. I was truly impressed by the story of how he revived soy sauce making from scratch after his grandfather had been forced to stop after the war. Dinner dishes made with this deeply meaningful soy sauce highlighted mostly home-grown vegetables and let each ingredient shine—everything was exceptional. Even dessert (I think it was crème brûlée?) used soy sauce, and it was genuinely delicious. The Hatsuse Room was also a comfortable, calming space where we could rest well. Not having a TV was actually great. The wooden bath was wonderful too. Breakfast—rice with raw egg, an egg with a white yolk (?), and fresh fried tofu with soy sauce—was simple but the best kind of feast. The staff kindly answered even my husband’s rather unreasonable (laughing) questions, and I admired their sincere hospitality. Visiting in midsummer was lovely, but next time I’d like to return to this Accommodation in another season.

This was my second stay. I stayed for one night with the goal of relaxing and unwinding away from everyday chores, work, and everything else. I really love the quiet, calming space—there’s everything you need and nothing unnecessary. The place is also very well cleaned, so I can stay comfortably without any stress. The meal (this time pork shabu-shabu) was very filling. This time I brought a little sashimi and some snacks, and had the somen noodles to finish the shabu-shabu as breakfast the next morning. The broth was incredibly delicious, and while both the meat and vegetables were great, the onions in particular were sweet and amazing. On the drive home, we ended up chatting excitedly about coming back again next autumn (laughs). In short, I highly recommend this place to anyone looking to spend a “luxury” getaway doing nothing but relaxing at a slow pace.

I took a bus from Tokyo Station, got off at Highway Oasis Furari, and walked a little over 20 minutes. The road is somewhat difficult to walk on, but it’s not a busy street. Bath: Private-use only, with an indoor bath and an open-air bath as a set. It was clean, a comfortable size, and the water temperature wasn’t too hot—really nice. Room: Traditional Japanese-style. The futon was already laid out, so I relaxed and lounged around. There’s also a toilet and washbasin. I visited on a very humid day, so there was that distinctive tatami-room scent—nostalgic. And since there were shoji screens, I naturally woke up with the morning light. Meals: Absolutely amazing—just as rumored. Everything tasted great. It was my first time trying squid-leg croquettes, and they were delicious. Breakfast had lots of options too, and I ended up getting seconds of rice without thinking. The after-meal coffee was also excellent. The sea is close by as well; I went before breakfast and started the day feeling refreshed. Overall, this Accommodation is perfect for anyone who wants to enjoy lots of fish dishes. Everyone greeted me with smiles, so I could relax comfortably and freely throughout my stay. The high ratings were well deserved—I’d love to come again.

We had a wonderful and comfortable stay with our dog. The Room was clean, and the Facility was well equipped so we could relax with peace of mind. The staff were very kind, and we truly appreciate their warm hospitality. We made another precious memory with our dog—thank you so much. We would love to visit again with our dog.

This was a wonderful Accommodation where the owners’ sense of style and hospitality were evident in every detail. The clean Room, the handmade garden, and the carefully prepared meals were all warm and comforting, and we felt truly relaxed. Rather than the standardized service of a large Facility, we could really feel how much they love this place and are devoted to nurturing it. My elderly mother also said she would definitely like to come again, so we will surely visit again. Thank you very much.

The Room was clean, and the amenities were well stocked—including tableware and insect repellent—which was very helpful! We were told we could enjoy fireworks, and there was also a bucket for putting them out, which made the kids really happy. The sauna was amazing, and we could relax in the outdoor bath without attracting bugs by keeping the main lights off and using only the jacuzzi light. We also heard that if we wrote a Review, we would receive a case of beer—it was already chilled in the fridge, and my husband was delighted with such great service! The Room with a pool wasn’t available this time, so if we have another chance, we’d love to stay in one next time.

This was my first stay here. From the moment I arrived at the Hotel, the staff’s service at the entrance was so attentive that it was impossible to compare with other hotels. When I entered the Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding work of the housekeeping team. In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining. This time, my Plan included breakfast, so I ate at the restaurant on the first floor. For breakfast, you can choose from three options, and I felt it’s a menu loved by guests of all ages. I traveled from Tohoku to this Hotel, and it took quite a bit of time and money—but it was such an amazing Hotel that it made me think, “I still want to stay here!” Thank you very much for taking such great care of me. Thank you again.

We stayed here with our dog again for the first time in three months, following our visit this June. Last time, the Italian food was so delicious that we decided to come back. Also, since you can dine together with your dog, you can relax and truly enjoy your meal. If your dog behaves well, they get a jerky treat as a reward—so our pup kept watching that staff member the whole time... We’d love to stay again.

In the wonderful space created by the owners, we were able to spend a truly relaxing and restorative time. Enjoying their thoughtfully prepared dishes—down to the seasonings—paired with local sake and served in locally made tableware was a real luxury... The journey there, transferring between local trains and buses, also became a memorable part of our trip. We would love to visit again someday in a different season. Thank you very much for such a lovely time.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

The room, bath, cuisine, and service were all excellent—this was a truly hospitable property. In particular, the private dining room was wonderful: a beautifully designed space full of character. The reflection of the waterway on the navy-blue walls created a magical atmosphere. At breakfast, I felt it would be nice to raise the blinds a little and enjoy it even more. The locally made cookies provided in the room were also delicious. It’s a place where I’d love to stay again—next time in a different room.

I’m sorry for the late review, but thank you very much for providing such a wonderful night. The hot spring bath in the Room was incredibly soothing, and I ended up soaking in it many times. Above all, the Accommodation’s main highlight—the meal—far exceeded my expectations in both flavor and presentation, and I was truly satisfied. Not only was everything delicious, but it was the first time I’ve ever felt that eating could be this much fun. I was genuinely moved from the bottom of my heart. Partway through the meal, my chronic condition suddenly worsened and I had to excuse myself; thank you again for kindly bringing the final dessert to my Room—I would like to express my sincere gratitude here once more. This is an Accommodation I absolutely want to return to. I’m really looking forward to the day I can visit again.

Meals were served in the Room, so we could relax and enjoy them without worrying about other dogs. The seasoning was excellent, and we were served freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy that jinbei were provided instead of yukata. Every staff member was pleasant, and we had a wonderful vacation. We would definitely like to visit again.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

This is a perfect Accommodation in every way. Just one thing: it would be even better if there were in-house loungewear that matches the staff’s uniforms. After enjoying the Onsen, please consider offering stylish loungewear that blends naturally into the dining area.