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Towels and amenities are provided before entering the baths, so you can go empty-handed. The detox water after bathing was amazing. The open-air bath in the Room was also incredibly relaxing—I used it more than 10 times. I was happy they provided a bathrobe, samue loungewear,

By chance, my wife heard about this Ryokan from a friend, and because of our pet we chose a day-use Plan. The course included an Onsen bath and lunch, and we were very satisfied. The Facility, service, and food were all flawless. Next time, I’d like to try the dinner Plan. If pos

The Room was very comfortable, with a great selection of amenities, alcohol, and snacks. It may have been included as part of IKYU’s Diamond benefits souvenir set, but there were plenty of local sweets as well, which was very satisfying. I was also happy that the drinks—from beer

The service was truly impeccable, and the special kaiseki dinner was luxurious, beautifully presented, and absolutely delicious. Breakfast was also extravagant with both Japanese and Western options—I've never had such a luxurious and heartwarming morning meal before. The oce

I enjoyed bathing multiple times, and the onsen truly lived up to its reputation as one of Japan's three most famous hot springs! The highlight of Kinsan is the Kyoto-style Kaiseki cuisine. Every dish was delicious! From Kobe beef to seasonal delights like "matsutake mushrooms

The staff provided just the right level of hospitality, making our stay very pleasant. We were able to consult in advance about watching the Hakone Ekiden, and they proposed a good plan, which helped us create wonderful memories. We definitely want to visit again with the family.

Even my mother, who usually eats lightly, said "This is delicious" and had seconds. For us, this was an accommodation we splurged on a bit when making our reservation, but it turned out to be a truly satisfying trip worth every penny. Thank you so much! We would love to stay aga

The main attraction was skewers grilled over charcoal, made with plenty of local ingredients and prepared with great care. And the drinks! The selection was irresistible for sake lovers. Breakfast was also delightful. It was delicious and served in just the right portions, and

Except for the tatami Room, everything was barrier-free, and we were able to let him enjoy the Onsen in the Room, which made him very happy. The spaciousness of the Room, the open-air bath, the cuisine, the amenities, everything was excellent. We are also grateful for the heartfe

Both the Room design and the furnishings showed meticulous attention to detail. Everywhere in the Accommodation, the Unzen scenery was beautifully framed like a picture, making every view feel like a work of art. The comfort of the beds and linens, the hospitality, and the Onsen

The footbath was also extremely comfortable, allowing me peaceful moments of relaxation. Each dish was beautifully presented, and I savored them slowly while enjoying the natural flavors of seasonal ingredients. The tableware also had an elegant beauty that enhanced each course

Meals were delicious with just the right portions, beautifully presented, reflecting thoughtful hospitality. The private dining area was brand new and spotless, with all staff being exceptionally pleasant. This small-scale ryokan offers unique charm that makes us want to return a

Their hospitality was truly wonderful. All of the meals were delicious; I was impressed. The proprietress went around each table to greet us; she was a lovely person!! In any case, everything about this place is excellent and it's a property you must stay at. I'll definit

It was truly the best Accommodation. The Onsen, the meals, the heartfelt service, the ice cream we enjoyed in the lounge, and even the forest walking trail that felt like fairies might appear and the firefly-viewing event—everything was wonderful and became an unforgettable memo

The large public bath was also lovely, and I hope to revisit with my elderly mother someday. In addition to the yukata, they provided very comfortable pajamas, and the shop had many wonderful items. I visited a place that becomes a café during the day and a bar at night, and I h

The sauna and the löyly-style performance were also quite fun and comfortable. The meals were excellent in taste, variety, and timing. We had a top-floor Room, and with the great weather, the view was breathtaking. Overall, it was a wonderful Accommodation with an excellent bal

This was my fourth stay. The garden is wonderful, the Accommodation is spotless, the staff are attentive, and the Onsen is simply outstanding. The Room with an open-air bath is very comfortable, and the tea sweets, complimentary drinks, and amenities are all well provided. The nu

The Hotel features elegant furnishings and decor, especially the chairs and sofas, creating a refined and luxurious atmosphere. The staff's attentive hospitality ensures a comfortable and pleasant stay. From the luxurious welcome sweets provided upon arrival, you can feel their h

There were also many picture books, allowing both children and adults to enjoy reading, making it a leisurely and happy time. The attention to detail in the lounge and drink service, including the tea snacks, is evident. The cuisine is exquisite, and everything we ate was truly d

It is a prestigious and charming old Ryokan, yet very comfortable. The entire facility, including the rooms, was meticulously clean. Both dinner and breakfast featured seasonal Kaiseki cuisine, which was excellent. Since I live near Izu and Hakone, I visit luxury Ryokans in the v