Smile Hotel Kanazawa Nishiguchi Ekimae

Thanks to the Hotel’s kindness, we were able to stay in a spacious Room. They also stored our luggage, and the staff were very kind. Even though it was extremely hot, we had a comfortable stay. We would like to use this Hotel again. Thank you!

I stayed one night during the last day of Silver Week with a “room assigned by the Hotel” plan. This was my first time using the West Exit location in front of the station. It’s close to the station, and the Hotel itself is very new. The in-room TV was huge, the desk was spacious, and there was also an air purifier for house dust and pollen removal. Breakfast was an all-you-can-eat buffet with plenty of healthy options such as Kanazawa curry, tuna sashimi, unlimited grated yam (tororo), kinpira burdock, broccoli, and more. It was definitely better than the famous top-tier Hotels nearby that charge higher Accommodation Fees.When I chose the “room assigned by the Hotel” plan this time… unbelievably, I was shown to a triple Room on the top 12th floor with a view of Kanazawa’s night skyline! I felt incredibly lucky and got really excited. Getting such a spacious suite-like Room at such a low price felt like winning the lottery. The Room was clean, and I slept amazingly well on fluffy Simmons beds with great pressure-relieving mattresses—perfect for recovering from travel fatigue. On top of that, all front desk staff greeted me with smiles and were happy to help; their service made me think to myself, “Booking this Hotel was absolutely the right choice!” (with an inner fist pump).The parking lot directly behind is capped at just 500 yen within 24 hours.This truly is a Smile Hotel that lives up to its name—everything exceeded expectations in so many pleasantly surprising ways!Then after breakfast and a hot coffee, I went to hand my Room key back at reception before heading home—and they told me: “A foreign tourist who stayed here last night found this driver’s license dropped in the parking lot next to the Hotel and brought it to us.” I was shocked! I hadn’t noticed at all that I had dropped my license outside.What a kind inbound traveler! I wanted to thank them, but there were so many foreign guests that I couldn’t tell who it was…The warm smile of the lovely female front desk staff member who returned what had been entrusted to her right as I was leaving became a lifelong memory for me. When I go to Kanazawa again, I will definitely make another Reservation at this Hotel.Thank you very much for your kind support and for sharing everyone’s warm smiles. It made for a wonderful ending to my Silver Week trip—I felt truly refreshed.