Joytel Hotel Namba Dotonbori 투숙객 리뷰 및 후기

• 3.20

  ヒコポン

  게시일: 2025. 9. 6.

  I reserved two rooms...

  I reserved two rooms months ago, but on the day of arrival, I was suddenly told that the rooms were not next to each other but on the 8th and 3rd floors. I was shocked! The reason given was a poor excuse: "because we are fully booked today."

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스3
  • 식사－
  • 온천・목욕3
  • 만족도3

  • 2025. 9. 4.～
  • 2명 2개
  • City View Twin Room
  • 식사 불포함

  시설에서의 답장

  Thank you for choosing Joytel Hotel Namba Dotonbori and for sharing your valuable review. We sincerely apologize for the inconvenience caused due to insufficient explanation. The room type you reserved is limited to one room per floor, and as it was fully booked on that day, we were unable to provide a different room type on the same floor. We kindly ask for your understanding in this matter. We will continue striving to ensure a more comfortable stay for our guests, and we sincerely look forward to welcoming you again if the opportunity arises in the future. Joytel Hotel Namba Dotonbori

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