Riga Gran Kyoto

We stayed here for a festival and sightseeing. This was our second stay, and we were satisfied as always with the great location and the well-equipped Hotel. However, the Room slippers had been changed to reusable ones, and that was the only thing we couldn’t use. Also, since it was raining, we had a hard time waiting for the coin laundry. Other than that, we had a comfortable stay with no inconveniences and were very satisfied. Thank you.

We used this property for my parents’ anniversary trip.The staff were calm, attentive, and considerate in many situations, which made our stay very comfortable.There was a minor unexpected issue with the Room facilities, but it was handled sincerely.The next day, another staff member—different from the one who assisted us—was already aware of the situation and checked in with us again; we found that level of consideration excellent.We did not use the large public bath this time, but the bathrooms and water areas were kept very clean.The front desk and lobby are compact, which actually made them easy to use.We will visit again.