Keisei Richmond Hotel Tokyo Monzennakacho 투숙객 리뷰 및 후기

• 5.00

  スミシゲ

  게시일: 2026. 8. 14.

  Thank you very much!

  As soon as I entered the Room, I noticed an unpleasant odor in the bathroom (a damp smell?) and contacted the staff. They promptly arranged a Room change, which allowed me to stay comfortably. I truly appreciate the staff’s personality and kindness. Thank you very much. I would like to stay again.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2026. 8. 13.～
  • 2명 1개
  • [Non-Smoking Guaranteed / Day-Use] Room Assigned on Arrival (For 2 Guests)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Keisei Richmond Hotel Tokyo Monzennakacho. We also sincerely appreciate you taking the time out of your busy schedule to share your valuable feedback regarding our service during your stay. First and foremost, we would like to offer our deepest apologies for the unpleasant experience caused by an odor in the bathroom when we escorted you to your Room. We are truly sorry. We should have welcomed you in perfect condition prior to your arrival; however, our cleaning and inspection were not thorough enough. Despite the situation, we are truly grateful for your kind words regarding our response after changing your Room and toward our staff, such as “thankful for their personality” and “I was able to spend my time comfortably.” Your comments encourage us to do better. On your next stay, we will strive to further improve both our cleaning standards and service so that you can enjoy a genuinely comfortable stay from beginning to end without any discomfort. When you visit Tokyo/Monzennakacho again, we would be delighted if you choose our Hotel. All of us look forward to welcoming you again.

  모두 보기
• 2.00

  シバP

  게시일: 2026. 3. 15.

  Is the property cleaned?

  The Reviews were good, and I’ve stayed here several times, but this time I was truly disappointed… There were several hairs stuck to the showerhead! I can’t understand how this could happen after cleaning the bathtub.

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스2
  • 식사－
  • 온천・목욕1
  • 만족도1

  • 2026. 2. 23.～
  • 1명 1개
  • Moderate Single Room (Non-Smoking)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Keisei Richmond Hotel Tokyo Monzennakacho. We sincerely apologize for the discomfort caused by inadequate cleaning of the bathroom. We will make full use of your valuable feedback to improve our cleaning and customer service so that you can enjoy a comfortable stay. We take your comments seriously, and have immediately shared them with all staff, implemented fundamental improvements to our cleaning system, and strengthened our inspection procedures. Thank you again for taking the time to post a Review. We look forward to welcoming you again in the near future. Keisei Richmond Hotel Tokyo Monzennakacho

  모두 보기

  
• 4.60

  yakotantan

  게시일: 2026. 1. 15.

  I was able to relax.

  I stayed here alone. As other Reviews mentioned, it was clean and quiet, so I could relax comfortably. The amenity toothbrush felt a bit large.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕4
  • 만족도5

  • 2026. 1. 12.～
  • 1명 1개
  • Moderate Single Room (Non-Smoking)
  • 식사 불포함

  모두 보기
• 5.00

  スミクミ

  게시일: 2025. 10. 16.

  Close to the station

  Thank you for holding our luggage from the morning, it was very helpful. We arrived past midnight, but we were warmly welcomed, which we truly appreciate. The location is close to the station and easy to find, which was great. The amenities were well-prepared, the bathtub was spacious, and the Room was clean and beautiful. It was quiet with no noise from neighboring rooms, allowing us to sleep comfortably. Thank you very much!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 10. 14.～
  • 2명 1개
  • 【Non-Smoking】Superior Double
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Keisei Richmond Hotel Tokyo Monzennakacho. We are truly honored to receive high praise regarding our rooms, services, and facilities. As you mentioned, our hotel is located just a few minutes' walk from Monzennakacho Station. We are delighted to have been of assistance by storing your luggage. It is also wonderful to hear that you were able to enjoy a comfortable stay even during late-night hours. We will continue striving to improve our services so that we can ensure customer satisfaction in the future. Thank you for taking the time out of your busy schedule to post a review. All of our staff sincerely look forward to welcoming you again soon!

  모두 보기
• 4.40

  もりほん

  게시일: 2025. 9. 17.

  It was a comfortable Room.

  The bathroom was spacious, and the amenities were well-stocked, making the stay generally comfortable. However, when I tried to use the air purifier for humidification and removed the tank, I found severe black mold, which made it unusable.

  • 객실 및 어메니티5
  • 시설・설비3
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도4

  • 2025. 9. 15.～
  • 1명 1개
  • 【Non-Smoking】Moderate Single
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Keisei Richmond Hotel Tokyo Monzennakacho among many accommodations. We sincerely apologize for the inconvenience and discomfort caused by the air purifier. We have promptly replaced it with a new one. Thank you for bringing this to our attention. To prevent similar issues in the future, we will ensure regular checks of equipment and remind our staff accordingly. Once again, we deeply apologize. On the other hand, we are grateful for your kind words regarding our hotel's amenities and spacious bathroom. We will continue to strive daily to maintain facilities and provide better services so that all guests can enjoy a comfortable stay. Thank you once again for taking the time to share your valuable feedback. Although it may be presumptuous of us, we sincerely look forward to welcoming you back in the future.

  모두 보기
• 4.60

  出好きママ

  게시일: 2025. 9. 16.

  Comfortable!

  Late check-in after watching the World Athletics Championships and luggage storage beforehand were handled with polite and friendly service, already earning high points. The Room was impeccably clean, allowing for a comfortable and restful sleep. With a renowned dessert shop nearby and excellent access to the sumo match the next day, I would definitely like to stay here again if given the chance. Highly recommended Hotel.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕3
  • 만족도5

  • 2025. 9. 14.～
  • 3명 1개
  • Non-Smoking Superior Double Room with 1 Extra Bed (for 3 Guests)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Keisei Richmond Hotel Tokyo Monzennakacho from among many accommodations. We are truly delighted to receive your kind words regarding our hotel's location, customer service, and cleanliness. Thank you so much. Additionally, we are very pleased to hear that you enjoyed watching the World Athletics Championships and sumo during your stay at our hotel. As you mentioned, we can store your luggage at the front desk until check-in time. Please feel free to inform our front desk staff upon arrival. We would be happy if this service is helpful for you. Our hotel also offers a proud breakfast buffet featuring tempura, marinated tuna, and Fukagawa-meshi made with local clams, as well as Western dishes and desserts. Please enjoy it on your next visit if the opportunity arises. Thank you again for taking the time to share your feedback with us. We sincerely look forward to welcoming you back should you have another chance to visit Tokyo in the future.

  모두 보기
• 4.00

  2の2の2

  게시일: 2025. 5. 5.

  It was a very clean and beautiful Room.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스4
  • 식사－
  • 온천・목욕3
  • 만족도4

  • 2025. 5. 4.～
  • 2명 1개
  • [Non-Smoking Guaranteed/Day Use] Room Assigned by Hotel (For 2 Guests)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Keisei Richmond Hotel Tokyo Monzennakacho among many accommodations. We are delighted to hear your kind words about our room, describing it as "very clean and beautiful." Thank you for your compliments. Our hotel opens the tea lounge from 2:00 PM, offering coffee, tea, and soft drinks. You are welcome to take them to your room as well, so please enjoy at your convenience. Thank you again for taking the time to share your feedback. We will continue striving to enhance our services and maintain our facilities so that all guests can have a comfortable stay. We sincerely look forward to welcoming you again in the future. Keisei Richmond Hotel Tokyo Monzennakacho Front Desk: Tsuda Manager

  모두 보기
• 4.60

  ゆき団子

  게시일: 2025. 3. 14.

  The Room was spaciou...

  The Room was spacious and provided a comfortable stay. There is a supermarket (Akafudado) and a convenience store nearby, making the location very convenient. Complimentary coffee and other drinks are available after 2 PM. The staff were also very courteous in their service.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스4
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 3. 9.～
  • 1명 1개
  • [Non-Smoking Guaranteed/Day Use] Room Assigned by Hotel (Single Occupancy)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Keisei Richmond Hotel Tokyo Monzennakacho among the many hotels available. We are delighted to receive your kind words about our location, complimentary drinks, and our service. As you mentioned, we offer free coffee, juice, and other beverages from 2:00 PM to 9:30 PM. Please feel free to make use of this service during your next stay with us. We will continue striving to receive similar compliments in the future. Thank you for taking the time out of your busy schedule to share your feedback with us. We sincerely look forward to welcoming you again soon. Keisei Richmond Hotel Tokyo Monzennakacho Front Desk - Nakata Manager

  모두 보기
• 5.00

  SUGAR

  게시일: 2025. 1. 26.

  I have used it sever...

  I have used it several times and it is always clean and excellent! Next time, I would like to try the breakfast! Thank you for the Fukagawa-meshi!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 1. 24.～
  • 1명 1개
  • [Non-smoking] Moderate Single
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Keisei Richmond Hotel Tokyo Monzen-Nakacho. We appreciate your continued patronage. We are very pleased to receive your compliments regarding the cleaning. We will continue to strive to satisfy more customers in the future. Also, our breakfast is served in a buffet style. We offer both Japanese and Western menu options, and the local specialty, Fukagawa-meshi, is particularly popular. Please enjoy it during your next stay. Thank you for posting a review. We sincerely look forward to the day we can welcome you again.

  모두 보기
• 5.00

  HASSie

  게시일: 2024. 12. 29.

  Enjoy the Nakamise Street in Monzen-Nakacho.

  I enjoyed the Nakamise in Monzen-Nakacho and then stayed overnight. The hotel was clean and very comfortable to stay in.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2024. 12. 27.～
  • 2명 1개
  • [Non-Smoking] Superior Double
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Keisei Richmond Hotel Tokyo Monzen-Nakacho from among the many hotels available. We are very pleased to receive your compliments about the area surrounding the hotel. As you mentioned, there are many places around our hotel where you can enjoy the lively atmosphere of the Nakamise, such as "Ninjo Fukagawa Gorieki Street" on the approach to Fukagawa Fudo-do and "Fukagawa Nakamachi Street Shopping District" around Eitai Street. We are also honored to receive your words that "the hotel was clean and very comfortable to stay in." At our hotel, we have staff cleaning the premises daily. Even for rooms where cleaning is not requested, we ensure to clean the room once every three days, aiming for cleanliness throughout the hotel and rooms. We are very relieved to hear that you were able to spend your time comfortably. Thank you for taking the time out of your busy schedule to post a review. We would be delighted if you would choose our hotel again when you visit the area. Keisei Richmond Hotel Tokyo Monzen-Nakacho Front Desk Yasuda Manager

  모두 보기
• 5.00

  雪見だいふく1号

  게시일: 2024. 12. 9.

  Very satisfied.

  I used the day-use service for a chat session with friends. Although I couldn't choose the Room, the fact that every Room had a sofa set was the deciding factor. On the day, I was unexpectedly given a twin Room, which was delightful. It was a very clean and beautiful Room with a sense of cleanliness. After enjoying lunch and cake on the sofa, we each relaxed on the beds while chatting, and we were able to spend a leisurely time. Even when I requested the loan of cutlery or informed them of any inconvenience caused by our mistakes, the reception staff responded kindly, allowing us to have a very pleasant time. I am completely satisfied with the facilities, the Room, and the staff's service. I would definitely like to use it again. Thank you very much for your hospitality this time. Thank you very much.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2024. 12. 8.～
  • 2명 1개
  • [Non-smoking Guaranteed/Day-use] Room Assigned on Arrival (2 People)
  • 식사 불포함

  시설에서의 답장

  Thank you for choosing Keisei Richmond Hotel Tokyo Monzennakacho from among the many hotels. We are very pleased to receive your many compliments. As you mentioned, our hotel is equipped with sofas in all rooms, and we offer not only cutlery but also extension cords and, although limited in number, hair irons for free rental. We are very honored to receive your feedback that you are "completely satisfied with everything, including the facilities, rooms, and staff response." Please feel free to contact our staff whenever you use our hotel in the future. Thank you very much for taking the time to post a review. All of our staff look forward to the day we can meet you again.

  모두 보기
• 5.00

  まんとううふ

  게시일: 2024. 11. 29.

  Good Accommodation

  I am always impressed by the subtle attentiveness. Even unexpected events were smoothly handled. I was able to stay in a clean and relaxing environment.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2024. 11. 27.～
  • 2명 1개
  • [Non-smoking] Superior Double
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Keisei Richmond Hotel Tokyo Monzennakacho. We are very honored to receive your compliments on our customer service and cleanliness. We are relieved to hear that you were able to "stay with a relaxed feeling," and it seems that you were able to enjoy your stay at leisure. We will continue to strive daily to ensure that our guests can have a comfortable stay whenever they visit. Thank you for taking the time to post a review. We sincerely look forward to the day we can meet again.

  모두 보기
• 4.40

  オールラウンドプレーヤー

  게시일: 2024. 11. 12.

  A comfortable space at any time

  A quiet location just off the main street. The clean guest Room has a sliding door between the Room and the entrance, making it easy to change clothes when bathing. You can also enjoy a long and relaxing stay. I will use it again.

  • 객실 및 어메니티5
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도5

  • 2024. 11. 11.～
  • 2명 1개
  • [Non-smoking Guaranteed/Day-use] Room Assigned on Arrival (2 People)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Keisei Richmond Hotel Tokyo Monzennakacho from among the many hotels. We appreciate your kind words about the room. All of our staff were very pleased to read your comments. As you mentioned, our hotel has a sliding door in the Superior Room and Twin Room. We are very pleased that you were satisfied. We will continue to strive to improve our services to ensure your satisfaction. Thank you very much for your post despite your busy schedule. All of our staff look forward to welcoming you again.

  모두 보기

리뷰 수와 점수는 IKYU.com과 Yahoo!トラベル에 게시된 리뷰의 합산 값입니다.
이 페이지는 IKYU.com에 게시된 리뷰만 표시합니다.