스마일 호텔 요네자와 투숙객 리뷰 및 후기

• 4.20

  tono65

  게시일: 2026. 7. 6.

  The large communal bath is very relaxing.

  It was very relaxing because the large public bath was essentially private. However, since it was marked as men-only, I felt a bit uneasy given the current times. (This may be an unnecessary worry,) but I have seen Facility that switch between men and women by time slot... The location is close to the station, but it’s tough that convenience stores and restaurants are far away (especially at night).

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕5
  • 만족도4

  • 2026. 7. 4.～
  • 1명 1개
  • [Non-Smoking] Single Room
  • 식사 불포함

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• 1.20

  ばっちゃんBOOS

  게시일: 2026. 6. 15.

  It was a disappointing accommodation.

  Although it was supposed to be a non-smoking room… It smelled strongly of cigarette smoke from the moment I entered, and I felt uncomfortable the entire time until I left.

  • 객실 및 어메니티2
  • 시설・설비1
  • 접객・서비스1
  • 식사－
  • 온천・목욕1
  • 만족도1

  • 2026. 6. 13.～
  • 4명 2개
  • [Non-Smoking] Double Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Smile Hotel Yonezawa. We sincerely apologize for the discomfort caused during your stay due to a cigarette odor in your Room, despite your Reservation for a non-smoking Room. We deeply regret that we failed to provide the comfortable non-smoking environment you should have enjoyed. We take your feedback seriously and will strengthen our inspections of guest Rooms. Thank you for taking the time to share your comments. We will continue working to earn another opportunity to welcome you. Once again, we sincerely apologize. Smile Hotel Yonezawa

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• 4.80

  推し活

  게시일: 2025. 9. 1.

  Good.

  Originally planned to stay near the venue for convenience, but due to price increases at my usual accommodation, I decided to try this place for the first time as it’s within a 30-minute drive. There’s a 24-hour supermarket within walking distance, which was very convenient. The Onsen seemed available but was men-only; it would be nice if there were options for women too. However, the bathroom in the room was clean and perfectly fine. Considering rising prices everywhere, I found this accommodation reasonably priced on this site.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕4
  • 만족도5

  • 2025. 8. 30.～
  • 1명 1개
  • [Smoking] Single Room
  • 식사 불포함

  시설에서의 답장

  Dear Guest, Thank you very much for choosing Smile Hotel Yonezawa as your accommodation for your special activities. We sincerely appreciate your kind words and valuable feedback regarding the public bath. We will continue to strive daily to improve our services to meet our guests' expectations. Thank you once again for taking the time out of your busy schedule to share your thoughts with us. All of our staff look forward to welcoming you back in the future. Smile Hotel Yonezawa

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• 4.40

  ukiy88

  게시일: 2025. 6. 11.

  Polite and attentive service

  The front desk staff are all polite, courteous, and leave a great impression. I would like to use this service again.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕3
  • 만족도5

  • 2025. 6. 9.～
  • 2명 1개
  • Non-Smoking Twin Room
  • 식사 불포함

  시설에서의 답장

  Thank you for choosing Smile Hotel Yonezawa. We sincerely appreciate your kind words about our staff. Your feedback encourages us to continue improving every day. We look forward to welcoming you again soon. Thank you for taking the time to share your thoughts with us. Smile Hotel Yonezawa

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