KOKO HOTEL Shinjuku Yotsuya 투숙객 리뷰 및 후기

• 5.00

  めめ担

  게시일: 2025. 12. 16.

  It was amazing!

  The staff was very polite and helpful. Thank you so much! Above all, being close to the National Stadium was incredibly convenient.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2025. 12. 13.～
  • 2명 1개
  • 【Non-Smoking】Superior Twin Room / 22㎡
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya. We are truly encouraged by your kind words about our staff's service. We are also delighted to hear that our location was convenient for accessing the National Stadium. We will continue striving to provide a comfortable experience, so please visit us again if you have the opportunity.

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• 4.00

  一休たっちゃん

  게시일: 2025. 12. 10.

  It was quiet and pleasant!

  It was quiet, so I was able to work on my manuscript.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스5
  • 식사－
  • 온천・목욕3
  • 만족도5

  • 2025. 12. 8.～
  • 2명 1개
  • 【Non-Smoking】Semi-Double Room / 15㎡
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Hotel Wing International Premium Tokyo Yotsuya. We sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you were able to relax during your stay, and our entire staff is truly grateful for your kind words. Your feedback inspires us to continue striving to create a more comfortable experience for all our guests. We would be honored if you choose our hotel again when visiting the area. We look forward to welcoming you back in the near future.

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• 2.00

  Cream

  게시일: 2025. 10. 19.

  The location is great, but the stay was quite disappointing.

  The location was good, and the room was decent. However, I made the reservation through IKYU because it mentioned room service availability, but at check-in, I was told, "We are not offering it now." Then I decided to try the on-site restaurant, only to find out it was "fully booked for a private event," which the reception wasn't aware of and there was no prior notice. The free coffee at the entrance is a nice touch, but when I asked if they had lids so I could take it to my room, they simply replied with a curt "No." The customer service was quite disappointing.

  • 객실 및 어메니티2
  • 시설・설비2
  • 접객・서비스2
  • 식사1
  • 온천・목욕3
  • 만족도2

  • 2025. 10. 17.～
  • 2명 1개
  • 【Non-Smoking】Relax Double Room / 18㎡
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing to stay with us. We sincerely apologize for any discomfort caused by the unwelcoming attitude of our staff and the lack of awareness regarding the situation within our facility on the day of your visit. We take your feedback seriously and will work diligently as a team to improve our services to ensure such incidents do not occur in the future. Thank you again for taking the time to share your valuable opinions with us.

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• 3.83

  takakoyoshi

  게시일: 2025. 9. 24.

  Hair cap not found.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사4
  • 온천・목욕3
  • 만족도4

  • 2025. 9. 20.～
  • 1명 1개
  • Non-Smoking: Room Type Assigned Upon Check-in
  • 조식 포함

  시설에서의 답장

  Thank you for choosing our Hotel and for sharing your valuable feedback. We sincerely apologize for the inconvenience caused by the absence of a hair cap in your room. Typically, we provide hair caps at the front desk, but following this incident, we are reviewing the placement and signage to ensure better service. Our team remains committed to improving our services so that all guests can enjoy a comfortable stay. We look forward to welcoming you again in the future.

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• 3.80

  インコのエアちゃん

  게시일: 2025. 7. 6.

  It was a comfortable stay.

  Due to unforeseen circumstances, I made a last-minute reservation for accommodation. Honestly, there weren't many hotels in the area to choose from, so I decided on this one without high expectations. However, the staff provided courteous and professional service, which was very pleasant. The room was well-cleaned and had no issues. Amenities were available at the counter next to the front desk in a self-service style. There was also a complimentary coffee server there, which I used twice. I usually don't stay at business hotels, but it was more comfortable than I expected. Thank you very much!

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스5
  • 식사－
  • 온천・목욕3
  • 만족도4

  • 2025. 7. 3.～
  • 1명 1개
  • 【Non-Smoking】Room Type Assigned Upon Check-in
  • 식사 불포함

  모두 보기
• 3.20

  一休半

  게시일: 2024. 10. 4.

  The staff was pleasa...

  The staff was pleasant. However, I was disappointed that there was no complimentary bottled water in the room.

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스4
  • 식사－
  • 온천・목욕3
  • 만족도3

  • 2024. 10. 3.～
  • 2명 1개
  • 【Non-smoking】Day-use Room Type Unspecified / For 1 to 2 Guests
  • 식사 불포함

  모두 보기

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