Daiwa Roynet Hotel Yokohama Kannai 투숙객 리뷰 및 후기

• 3.80

  まーたこさん

  게시일: 2026. 8. 22.

  It was a last-minute...

  It was a last-minute stay, but the location was convenient—close to the station, with both a convenience store and a supermarket nearby. The amenities were well stocked, and I especially appreciated that bath salts were provided. However, our Room was on the same floor as the front desk, and there was no partition between them, so we could hear noise from the lobby and couldn’t fully relax, which was disappointing. At other Hotels I’ve stayed at, there was a door separating the front desk area from the Rooms; I wish this Hotel had something similar.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2026. 8. 20.～
  • 2명 1개
  • Standard Double Room [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. We also sincerely appreciate your kind comments regarding our location and amenities, and we are especially delighted to hear that you enjoyed the bath salts. On the other hand, we apologize that we were unable to meet your expectations regarding the Room location. We sincerely regret any discomfort caused by noise from the lobby. Thank you as well for your valuable feedback regarding the partition between the front desk and the guest room area. Due to structural limitations, immediate improvements may be difficult; however, we will take your comments into consideration for future Facility operations. We will continue striving to be a Hotel where all guests can enjoy a comfortable stay. We would be grateful if you choose to stay with us again when visiting Yokohama. Thank you for taking the time to share your feedback.

  모두 보기
• 5.00

  ゲスト

  게시일: 2026. 6. 24.

  Front Desk Service

  The front desk service was smooth; they proactively provided the information I wanted to ask about and clearly guided me on any additional details I needed. Their greetings were also polite, leaving a pleasant impression.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 6. 21.～
  • 1명 1개
  • Standard Double (Single Occupancy) [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. We were delighted to read your kind comments about our front desk staff. We are truly encouraged to know that we were able to provide the information you needed in a clear manner and answer your additional questions concisely. We will continue to value attentive, guest-focused service and thoughtful care, and strive to provide services that ensure a comfortable stay. We sincerely look forward to welcoming you again. Thank you for taking the time to share your feedback.

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• 5.00

  チャトくん

  게시일: 2026. 6. 14.

  A Hotel You Can Use with Confidence

  I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2026. 6. 9.～
  • 1명 1개
  • Standard Double (Single Occupancy) [Non-Smoking]
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. We are delighted that you chose us again this year, following your stay last year, among the many Hotels available. We have a total of five coin-operated laundry machines in the building. Except on particularly busy days, such as when group guests are staying, we believe you will be able to use them at a time that suits you. We are also honored that Komeda’s Coffee, our tenant shop and breakfast venue, has become one of the highlights of your stay. All of us—front desk staff, housekeeping staff, and tenant shop staff—will continue working together every day to provide a Hotel that meets your expectations. We would be grateful if you would visit us again when you come to Yokohama or the Kannai area. Thank you for taking the time to share your feedback despite your busy schedule. Daiwa Roynet Hotel Yokohama Kannai

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• 4.83

  Kazeko

  게시일: 2026. 5. 27.

  It was very comfortable.

  I often stay at Daiwa Roynet Hotel when I travel. This time I couldn’t book a non-smoking Room and ended up in a smoking Room, so the smell did bother me, but the Room was very spacious. Everything was well taken care of, and I had a comfortable trip. It was also great that the Hotel is close to convenience stores and the station. When I asked about the nearest bus stop for sightseeing, the front desk staff kindly assisted me, and I was able to find it smoothly. Thank you very much. I would like to stay here again in the future.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사4
  • 온천・목욕5
  • 만족도5

  • 2026. 5. 24.～
  • 2명 1개
  • Hollywood Twin Room [Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel. We sincerely apologize for the inconvenience caused by not being able to provide a non-smoking Room on this occasion. Even so, we are delighted to hear that you were satisfied with the Room size, Facility amenities, and our location. Thank you also for your kind words about our front desk staff. We are truly encouraged to know we could assist with your sightseeing plans and help you head out smoothly. We will continue striving to improve our services and provide a comfortable stay. We hope to offer you a non-smoking Room on your next visit. Thank you for your warm review. All of us look forward to welcoming you again.

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• 5.00

  ろいやる

  게시일: 2026. 3. 29.

  The unit bathroom fl...

  The unit bathroom floor was slightly sloped, and I noticed it every time I sat on the toilet. However, the single room was spacious enough, and with the station and a convenience store nearby, I had a comfortable stay.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 3. 26.～
  • 1명 1개
  • Standard Double (Single Occupancy) [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. The unit bath floor is sloped for drainage, but we sincerely apologize for any discomfort this may have caused you. Nevertheless, we are very pleased to hear your kind comments regarding our location and the size of the Room. We would be grateful if you would choose our Hotel again when you have the opportunity. Thank you for taking the time to share your valuable feedback.

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• 2.80

  山中暦日

  게시일: 2026. 3. 14.

  I was charged twice.

  I made the Reservation as the Reserver and paid the accommodation fee by card. However, on the day of check-in, the Hotel asked the guest to pay in cash on site, so the guest paid the accommodation fee in cash. Therefore, I understood that my card payment had been voided. However, due to circumstances on the Hotel’s side, my card was charged again afterward, resulting in a double payment of the accommodation fee. Because the guest who paid in cash is far away, it is extremely difficult for me to request a refund from them. Since this double charge was caused by the Hotel’s guidance and processing, please resolve this directly on your side rather than collecting from the guest. Specifically, I would like you to urgently void and refund my card payment. Please contact me after confirming the situation and advise how you will proceed.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스1
  • 식사－
  • 온천・목욕4
  • 만족도1

  • 2026. 3. 7.～
  • 1명 1개
  • Standard Double (Single Occupancy) [Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for your Reservation and stay at Daiwa Roynet Hotel Yokohama Kannai. Regarding the settlement of your accommodation charges, we had accepted your request the day before to change from local payment to Online Credit Card Payment; however, due to an error on our part, our hotel system remained set to local payment and we mistakenly charged you twice. We sincerely apologize. Please be assured that we have already refunded the full amount to you before check-out. Your Reservation remains as the original Online Credit Card Payment and has not been canceled. As the payment will be processed by credit card, we believe you will be able to confirm on your card statement that there is no duplicate charge. To prevent this from happening again, all staff will take extra care going forward. We would be grateful if you would visit us again when you have an opportunity to come to Yokohama or the Kannai area. Daiwa Roynet Hotel Yokohama Kannai

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• 5.00

  かわうそのしっぽ

  게시일: 2026. 2. 5.

  Great value for money.

  Located just a few minutes’ walk from Kannai Station, with Chinatown and other sightseeing spots also within walking distance. The Room was very clean and well stocked with amenities. I especially appreciated the extra touches like bath salts and eye masks, and would love to stay again.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2026. 1. 31.～
  • 2명 1개
  • Standard Double Room [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. We are delighted to hear that you were satisfied with our location, the cleanliness of your Room, and our amenities. We are also pleased that you enjoyed items such as bath salts and an eye mask. We will continue striving to create a comfortable space for our guests, and we hope you will stay with us again when you visit Yokohama. All of our staff look forward to welcoming you again.

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• 3.80

  kuniyuki713

  게시일: 2026. 1. 18.

  Convenient location.

  After avoiding accommodations due to high prices during the COVID-19 pandemic, we stayed for the first time in years as the twin room for two people was reasonably priced in the 10,000 yen range even during the New Year holidays (possibly due to a decrease in travelers from China). The location is about a 5-minute walk from Kannai Station, with many nearby restaurants, making it a convenient hotel. The designated parking lot is a narrow multi-story parking facility, so vehicle selection is necessary. It would be helpful if there were more affiliated parking lots that could accommodate larger vehicles. One noticeable change was that ashtrays had been removed from the convenience store on the first floor; when asked about smoking areas, we were directed to Kannai Station's smoking area. However, roadside smoking is not prohibited around this area, so many people smoke on the streets. At this price point, it remains one of the options around Kannai Station.

  • 객실 및 어메니티5
  • 시설・설비3
  • 접객・서비스5
  • 식사－
  • 온천・목욕3
  • 만족도3

  • 2026. 1. 3.～
  • 2명 1개
  • Hollywood Twin [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing to stay at Daiwa Roynet Hotel Yokohama Kannai. We are delighted to hear that you were satisfied with our location and pricing, especially as this was your first stay in several years. We also appreciate your positive feedback regarding the access from Kannai Station and the surrounding dining options. However, we sincerely apologize for any inconvenience caused by our parking facilities. Due to size restrictions at our affiliated parking lot, only certain vehicles can be accommodated. We will consider expanding these facilities as part of future improvements. Additionally, we regret any inconvenience caused by the lack of designated smoking areas within the hotel aside from smoking guest rooms. We remain committed to providing a convenient and comfortable accommodation experience for all guests. Should you visit the Kannai area again, we would be honored if you consider staying with us once more. Our staff looks forward to welcoming you back in the future!

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• 5.00

  yukarihime

  게시일: 2025. 12. 30.

  It was comfortable.

  My husband frequently uses your Hotel during his business trips and always gives high praise, but this was my first time staying. The service was excellent, the value for money was great, and it lived up to my husband's high evaluation. Thank you very much.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 12. 28.～
  • 2명 1개
  • Standard Double [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Daiwa Roynet Hotel Yokohama Kannai. We are delighted to receive such high praise, especially on your first visit following your husband's stay. Your kind words about our service and cost performance are truly encouraging for all our staff. We will continue striving to ensure a comfortable stay for all our guests, and we sincerely look forward to welcoming you again in the future. Thank you for your warm feedback.

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• 2.60

  みずやん15123

  게시일: 2025. 12. 16.

  Bath only

  The bathtub does not fill properly, and the shower hose is broken. It is very disappointing as my friend's Room had the same issues.

  • 객실 및 어메니티4
  • 시설・설비1
  • 접객・서비스4
  • 식사－
  • 온천・목욕1
  • 만족도3

  • 2025. 12. 14.～
  • 2명 2개
  • Standard Double Room (Single Use) [Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. We sincerely apologize for the inconvenience caused by the difficulty in filling the bathtub and the issue with the shower hose. Additionally, we deeply regret that your friend's room experienced similar issues. We take your feedback seriously and will work on inspecting and improving our facilities. Thank you for sharing your valuable opinions with us. We hope to have the opportunity to welcome you again at our hotel in the future.

  모두 보기
• 5.00

  渥美クライマックス

  게시일: 2025. 12. 13.

  Excellent location!

  I stayed here to watch a basketball game at Yokohama Budokan. The access to Yokohama Budokan and the nearest station was excellent. Additionally, there is a convenience store on the first floor of the Hotel and Komeda Coffee on the second floor, both of which were very convenient and I used both. The reception and Room were so comfortable that I have no complaints at all. It’s such a wonderful Hotel that I would love to stay here again in the future!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 11. 28.～
  • 1명 1개
  • Standard Double Room (Single Use) [Non-Smoking]
  • 조식 포함

  시설에서의 답장

  Thank you for choosing Daiwa Roynet Hotel. We are truly delighted to receive your kind words, which have greatly encouraged our staff. It is an honor to hear that you were satisfied with our location, accessibility from the nearest station, and our facilities during your visit for the basketball game at Yokohama Budokan. We are also pleased that you found the convenience store on the first floor and Komeda Coffee Shop on the second floor useful during your stay. Your positive feedback about our reception and Room means a lot to us and serves as great motivation. We will continue striving to provide consistent service and a comfortable environment, so please do visit us again when you come to Yokohama. We look forward to welcoming you back soon!

  모두 보기
• 4.20

  アルスタム

  게시일: 2025. 12. 8.

  Reliable Daiwa Roynet Hotel

  Reducing amenities is fine, but please make sure to provide a toothbrush in the Room. It's something guests might not notice unless told...

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스5
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2025. 12. 6.～
  • 1명 1개
  • Standard Double Room (Single Use) [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing to stay at Daiwa Roynet Hotel Yokohama Kannai. We also sincerely appreciate your valuable feedback. We deeply apologize for the inconvenience caused regarding the amenities. We are truly sorry that the placement of toothbrushes was unclear, leading to discomfort during your stay. We take your comments seriously and will consider improvements, including better guidance and clearer instructions within the facility. We will continue striving to provide a comfortable experience, and we look forward to welcoming you again in the future.

  모두 보기
• 4.60

  boltanママ

  게시일: 2025. 11. 28.

  We had a great time.

  Stayed with friends as a group. Each of us booked a single Room and were satisfied. It was conveniently located with easy access to tourist spots.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2025. 11. 23.～
  • 4명 4개
  • Standard Double Room (Single Use) [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you for choosing to stay at Daiwa Roynet Hotel Yokohama Kannai. We are delighted to hear that you selected our accommodation for your stay with friends and were satisfied with the room. It is also wonderful to know that our location was convenient for accessing tourist attractions. We will continue striving to provide a comfortable space and highly convenient services. All of our staff look forward to welcoming you again in the future. Thank you for your kind feedback.

  모두 보기
• 3.33

  bosstaka

  게시일: 2025. 10. 2.

  The exterior sign is hard to spot, and I passed by twice!

  The signboard is smaller and set back, unlike the usual prominent Daiwa Roynet signs! I passed by twice before noticing it. Check-out is done via a machine as usual, but the front desk staff weren't very friendly. Well, it feels like a typical Business Hotel! I didn't use the Onsen, so I can't comment on that.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스3
  • 식사4
  • 온천・목욕1
  • 만족도4

  • 2025. 9. 30.～
  • 1명 1개
  • Standard Double Room (Single Use) [Non-Smoking]
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing Daiwa Roynet Hotel Yokohama Kannai. We also sincerely appreciate you taking the time to post a review. We apologize for the inconvenience caused by the "difficulty in finding our signboard" that you pointed out, resulting in repeated efforts to locate us. To ensure smooth access for our guests, we will review the placement of signboards and improve guidance methods moving forward. Additionally, we deeply regret any discomfort caused by our front desk staff's response. We take your feedback seriously and will strive to enhance our customer service so that all guests can enjoy a pleasant stay with us. Regarding the onsen mentioned in your review, please note that our facility does not have an onsen or large public bath available. We apologize for any inconvenience this may cause and kindly ask for your understanding. We would be delighted if you consider staying at our hotel again should another opportunity arise. Thank you once again for sharing your valuable feedback with us.

  모두 보기
• 5.00

  チャトくん

  게시일: 2025. 9. 19.

  Great accessibility.

  I stayed for a longer multiple night stay. Since it was a last-minute reservation, the plan only had smoking rooms available, but when I requested a change to a non-smoking room if possible, they kindly accommodated my request. I had a very comfortable stay. I appreciated the daily towel exchange and complimentary water. The morning breakfast at Komeda with hot corn soup was something I looked forward to every day. I travel to Tokyo several times a year, and with its convenient access, I would love to stay here again. Thank you very much!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2025. 9. 13.～
  • 1명 1개
  • Standard Double Room (Single Use) [Smoking]
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing to stay long-term at Daiwa Roynet Hotel Yokohama Kannai. We are delighted to hear that we were able to accommodate your request for a room change and that you had a comfortable stay. We are also pleased that you enjoyed the towel exchange service, complimentary water, and Komeda Coffee's breakfast offerings. It would be our greatest pleasure if your stay became a memorable experience for you. We are glad that you found our location convenient, and we hope it will be helpful for your future visits as well. If you have another opportunity to visit the area, we would be honored if you choose our hotel again. We sincerely look forward to welcoming you back in the future!

  모두 보기
• 5.00

  ゴンからの手紙

  게시일: 2025. 8. 19.

  Daiwa Roynet always provides peace of mind.

  Daiwa Roynet is always my first choice when available at the accommodation location, and this branch also provided the same reliable and consistent quality as others. It’s a short walk from Kannai Station but within an acceptable range. The guest room and bathroom were spacious enough to relax until the last minute before checkout. Looking forward to staying again!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕5
  • 만족도5

  • 2025. 8. 16.～
  • 1명 1개
  • Standard Double Room (Single Use) [Non-Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. We are truly honored to receive such kind words as, "Daiwa Roynet is indeed reliable." We will continue striving to be a hotel that meets the expectations of our guests. All our staff sincerely look forward to welcoming you again. Thank you for your heartfelt feedback.

  모두 보기
• 5.00

  クルト0203

  게시일: 2025. 5. 10.

  I had a relaxing stay.

  Even with a last-minute reservation, I was able to stay at a reasonable price. On the day of check-in, the hotel kindly upgraded me to a spacious room, allowing me to relax comfortably. It was also delightful to have breakfast at Komeda Coffee. I would love to stay here again!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2025. 5. 8.～
  • 1명 1개
  • Standard Double Room (Single Use) [Non-Smoking]
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. We are delighted to hear that you were able to relax and enjoy your upgraded room. We will continue striving to provide services tailored to our guests' needs so that you may choose our hotel again in the future. We sincerely look forward to welcoming you back. Thank you for your feedback.

  모두 보기
• 4.00

  こてつ2004

  게시일: 2024. 11. 30.

  The access from the ...

  The access from the station is good, and I was very impressed with the change to a spacious Room on the day of use. Thank you very much.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2024. 11. 28.～
  • 2명 1개
  • Standard Double [Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. As you mentioned, our property is accessible within a 5-minute walk from JR Kannai Station. Additionally, there are 24-hour supermarkets and convenience stores nearby, so you should have no trouble arranging meals during your stay. We hope you had a relaxing time at our property. We will continue to strive to provide better services and a comfortable space for you. We would be delighted if you choose our property again when you have the opportunity to visit the area. Thank you for your feedback.

  모두 보기
• 4.60

  よんよよよ

  게시일: 2024. 11. 14.

  The access from the station was good, and the Room was clean and comfortable.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕3
  • 만족도5

  • 2024. 11. 12.～
  • 2명 1개
  • Hollywood Twin [Smoking]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Daiwa Roynet Hotel Yokohama Kannai. As you mentioned, our property is within a 5-minute walk from JR Kannai Station. There are convenience stores and 24-hour supermarkets nearby, so you should have no trouble arranging meals during your stay. We are very pleased to hear from your message that you had a comfortable stay at our property. We will continue to ensure daily cleaning and inspections so that all our guests can have a comfortable stay. We would be delighted if you choose our property again when you have the opportunity. Thank you for your post.

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