Richmond Hotel Yamagata Ekimae 투숙객 리뷰 및 후기

• 4.83

  らくうし

  게시일: 2026. 10. 22.

  For a stay in Yamagata, choose Richmond.

  I stayed here on a trip to Yamagata about seven or eight years ago and came back because the breakfast was so wonderful. I accidentally booked a smoking room, and no nonsmoking single rooms were available, so I paid the difference for the only twin room left. That turned out to be a great decision. The spacious room had a THRIVE massage chair, which helped ease my travel fatigue, and I slept soundly. I wondered how the breakfast would compare after all these years, but the selection was even better, including the imoni stew I had been looking forward to. The lovely ladies serving breakfast still had the same warm smiles. Once again, it was a comforting way to start the day. Thank you!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕4
  • 만족도5

  • 2026. 10. 19.～
  • 1명 1개
  • Smoking Single Room
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing our hotel again from among so many options. We are truly honored to welcome you back after seven or eight years. We apologize that no nonsmoking single rooms were available, but we are relieved to hear that you enjoyed the spacious twin room and its massage chair, and were able to unwind after your journey. We were also delighted by your kind comments about breakfast, the main highlight of your visit. Hearing that the selection had become even more varied and that breakfast was a relaxing experience means a great deal to us. Your warm words about our breakfast staff’s smiles will be a wonderful encouragement, and we will be sure to share them with the team. We will continue to offer warm hospitality and delicious breakfasts that make you want to return, no matter how many years have passed. Please stay with us again whenever you visit Yamagata. Our entire team looks forward to welcoming you back.

  모두 보기
• 4.20

  しーりんちー

  게시일: 2026. 8. 17.

  Live

  Choosing Richmond was the right decision. There’s a 24-hour supermarket next door, plenty of parking, and the event venue is also nearby—overall, we were very satisfied!

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스4
  • 식사－
  • 온천・목욕4
  • 만족도4

  • 2026. 8. 15.～
  • 1명 1개
  • Non-Smoking Single Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Richmond Hotel Yamagata Ekimae from among many Hotels. We are truly delighted to receive your comment, “I’m very satisfied!” and our entire staff is grateful. On the first floor of our Hotel, there is a car rental shop, and nearby you will find a 24-hour supermarket as well as convenience stores, making our location convenient not only for business but also for sightseeing. We will continue to do our best to ensure every guest enjoys a satisfying stay. When you visit Yamagata again, we would be pleased if you choose Richmond Hotel Yamagata Ekimae. All of us look forward to welcoming you again. Thank you very much for taking the time to share your feedback.

  모두 보기
• 3.60

  リコリコリコ

  게시일: 2026. 7. 20.

  A clean, well-located Hotel

  I was looking for a Hotel near the station, and I chose to stay here because the location and price were great. There are also plenty of affiliated parking lots nearby. They upgraded me to a slightly larger Room layout, and the amenities were well provided. Thank you for accommodating an unexpected situation as well. I also appreciated the complimentary drinks and meat soba service. I would like to stay again.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕2
  • 만족도4

  • 2026. 7. 17.～
  • 2명 1개
  • Non-Smoking Double Room
  • 식사 불포함

  모두 보기
• 4.33

  Prof

  게시일: 2026. 6. 3.

  The breakfast was very delicious.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스5
  • 식사5
  • 온천・목욕4
  • 만족도4

  • 2026. 6. 1.～
  • 1명 1개
  • Non-Smoking Single Room
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Richmond Hotel Yamagata Ekimae. We are also delighted to receive your kind words about our breakfast, and our restaurant staff greatly appreciate it. Our Hotel breakfast features a menu centered on Yamagata’s local specialties, such as Imoni (taro stew) and Tama Konnyaku (ball-shaped konjac). We also offer limited-time dishes, so we hope you will visit us again. All of our staff will continue striving to ensure an even more satisfying stay for our guests. When you visit Yamagata again, please choose Richmond Hotel Yamagata Ekimae. We sincerely look forward to welcoming you again. Thank you very much for taking the time to share your feedback.

  모두 보기
• 5.00

  ゲスト

  게시일: 2026. 1. 21.

  Satisfied

  The breakfast is excellent.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2026. 1. 19.～
  • 1명 1개
  • Non-Smoking Single Room
  • 조식 포함

  모두 보기
• 3.83

  pupura_lucky

  게시일: 2025. 10. 19.

  The facility feels a bit outdated.

  The service, amenities, and meals are good with no issues. However, the facility feels outdated.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스4
  • 식사5
  • 온천・목욕3
  • 만족도4

  • 2025. 10. 17.～
  • 1명 1개
  • Non-Smoking Corner Double [Single Occupancy]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing Richmond Hotel Yamagata Ekimae. We are delighted to receive your kind words through your feedback. We are pleased to know that you had a relaxing stay with us. We will continue striving to provide services that satisfy our guests without being complacent with the current situation. If you have any other comments or concerns, please feel free to let us know. Thank you again for taking the time to share your feedback with us. We sincerely look forward to welcoming you again in the future. Front Desk: Saito Manager

  모두 보기
• 2.40

  Rei0408

  게시일: 2025. 8. 19.

  The Room was clean, but...

  I heard from locals that the breakfast here is delicious, but I skipped it as I ate too much the night before. The Room was spacious, clean, and comfortable. However, during the Hanagasa Festival season, the price for a twin Room was just under 40,000 yen—comparable to staying near a station in Tokyo—yet all amenities were self-service and of low quality. I felt the cost-performance was poor. Since the front desk is on the second floor, you have to unload your luggage on the first floor and carry it yourself using a cart. While there are escalators and elevators available, the elevators were completely occupied by other guests and unusable. Inside the Hotel, guests in pajamas and slippers wandered around everywhere—from hallways to laundry rooms—which made me uncomfortable. Shouldn't rules for staying be communicated at check-in? Check-in and check-out are entirely self-service with no interaction with staff members; yet there’s still a Service Fee charged—why? I hope improvements will be made.

  • 객실 및 어메니티2
  • 시설・설비4
  • 접객・서비스2
  • 식사－
  • 온천・목욕2
  • 만족도2

  • 2025. 8. 5.～
  • 2명 1개
  • Non-Smoking Twin Room [For 2 Guests]
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying at Richmond Hotel Yamagata Ekimae. We are delighted to hear that you were satisfied with your room, and our staff greatly appreciated reading your kind words. During your stay, the Yamagata Hanagasa Festival was taking place, which resulted in fewer discounts being available on that day. Regarding amenities, as part of Richmond Hotels' SDGs initiatives, we ask guests to take only what they need from the amenity bar. However, we sincerely apologize for any inconvenience this may have caused. Additionally, we deeply regret that another guest's actions caused discomfort during your stay. We will strengthen and ensure thorough patrols within our premises to prevent such incidents in the future. Once again, we sincerely apologize for any unpleasant experiences during your stay despite choosing our hotel. Thank you very much for sharing your valuable feedback with us. If given another opportunity in the future, all of our staff will strive to provide a more comfortable experience and regain your trust. Thank you again for taking the time to share your thoughts with us. Front Desk: Arakawa Manager

  모두 보기
• 4.83

  くまの子ジャッキー

  게시일: 2025. 7. 13.

  Breakfast Buffet

  Unfortunately, I couldn't enjoy the breakfast buffet due to a tight schedule during my business trip. The menu was extensive, and everything looked delicious, so it was disappointing not to be able to try everything. Next time, I hope to visit with more time to spare.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕4
  • 만족도5

  • 2025. 7. 10.～
  • 1명 1개
  • Non-Smoking Single Room
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing Richmond Hotel Yamagata Ekimae. We sincerely appreciate your selection of our accommodation among the many hotels in the city. Our breakfast service has been newly renovated as of December 23, 2023. We offer a variety of Yamagata's local dishes, including Imoni (stewed taro), Tama Konnyaku (konjac balls), and Omi-zuke (pickled vegetables). Please enjoy these specialties during your next stay with us. We will continue to strive to provide a hotel experience that satisfies all our guests and work tirelessly towards further improvement. Thank you once again for taking the time to share your feedback with us. All our staff look forward to welcoming you again in the future. Front Desk: Saito General Manager

  모두 보기
• 4.67

  PRECIOUS6

  게시일: 2025. 5. 5.

  I had a comfortable stay.

  I had a relaxing stay. The breakfast offered a wide variety of options, and I was very satisfied.

  • 객실 및 어메니티5
  • 시설・설비4
  • 접객・서비스5
  • 식사5
  • 온천・목욕4
  • 만족도5

  • 2025. 5. 1.～
  • 1명 1개
  • Non-Smoking Single Room
  • 조식 포함

  시설에서의 답장

  Thank you for staying at Richmond Hotel Yamagata Ekimae. We are delighted to hear that you had a relaxing stay and were satisfied with our breakfast. Our breakfast buffet features local Yamagata dishes, including Imoni, as well as seasonal specialties offered as limited-time menus. If you have the opportunity to visit Yamagata again, we would be honored to welcome you back to Richmond Hotel Yamagata Ekimae. All of our staff look forward to serving you again. Thank you for taking the time to share your feedback.

  모두 보기
• 4.17

  ステ

  게시일: 2025. 4. 20.

  Hallway

  The hallway was noisy at night due to people talking. Someone rattled the doorknob, possibly mistaking the floor, which was frightening. The mattress was firm, and I woke up with body aches in the morning.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스5
  • 식사5
  • 온천・목욕3
  • 만족도4

  • 2025. 4. 18.～
  • 1명 1개
  • Non-Smoking Single
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing Richmond Hotel Yamagata Ekimae. We deeply regret that we caused discomfort despite being selected among the many accommodations in Yamagata City. We sincerely apologize. The room you stayed in has been immediately inspected, and we have shared the information with our cleaning and adjustment staff. Additionally, we will thoroughly check all rooms to ensure such incidents do not occur again. We are committed to re-evaluating what it means to be a hotel where all guests can truly relax and will continue striving as a team to create an environment for our valued guests. Thank you for taking the time out of your busy schedule to provide feedback. We look forward to welcoming you again when you visit Yamagata. Front Desk: Saito Manager

  모두 보기
• 5.00

  ゲスト

  게시일: 2025. 3. 1.

  The room is clean, the bath and toilet are spacious, and the breakfast is good. I have used it many times and would like to stay again.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2025. 2. 26.～
  • 1명 1개
  • Non-smoking Single
  • 조식 포함

  시설에서의 답장

  Thank you very much for always choosing Richmond Hotel Yamagata Ekimae. We are relieved to hear that you had a comfortable stay with us. We are also delighted to read your compliments about our breakfast. We will continue our efforts to ensure that our guests have a pleasant stay. If there is anything you notice, please feel free to let us know. Thank you for taking the time out of your busy schedule to post your feedback. We sincerely look forward to welcoming you again.

  모두 보기
• 4.33

  キジトラねこ

  게시일: 2024. 12. 14.

  The breakfast offers a wide variety and is delicious.

  I made a single reservation at the hotel known for its delicious breakfast. The breakfast is abundant in variety, featuring local specialties, and is delicious. The beef in the potato stew was also tasty. When I went around 6:45, it was already late. There was only a little salmon roe left. There are many solo businessmen, and window seats are popular. I think the lounge, which can be used anytime from 12:00 PM to 12:00 AM, is good, but the taste of the coffee is subtle. The drip packs at the amenity station in front of the front desk were tastier. I would be even happier if there were small individually wrapped cookies, so please consider it. The room is small, but the bed is large, providing a sense of satisfaction. Considering it's a business hotel, I am very satisfied.

  • 객실 및 어메니티5
  • 시설・설비4
  • 접객・서비스5
  • 식사5
  • 온천・목욕3
  • 만족도4

  • 2024. 12. 12.～
  • 1명 1개
  • Non-smoking Single Room
  • 조식 포함

  시설에서의 답장

  Thank you very much for choosing to stay at the Richmond Hotel Yamagata Ekimae. We hope you had a relaxing time during your stay. We are delighted to hear that you enjoyed the breakfast. We also offer seasonal menu items, so we hope you will try them on your next visit. Thank you for your valuable feedback regarding the lounge. We will consider it as a suggestion for future improvements. Our staff will continue to work together to provide services that satisfy our guests. If you have any concerns, please feel free to let us know. Thank you very much for taking the time to post your feedback. All of our staff look forward to welcoming you again.

  모두 보기

  
  

리뷰 수와 점수는 IKYU.com과 Yahoo!トラベル에 게시된 리뷰의 합산 값입니다.
이 페이지는 IKYU.com에 게시된 리뷰만 표시합니다.