Chlorobianco Amami 투숙객 리뷰 및 후기

• 2.40

  BLOOSAM

  게시일: 2025. 5. 1.

  For a senior couple ...

  For a senior couple staying 3 nights, it was our first time using a Vacation Rental. Before the stay, we inquired about room cleaning and were told it is done every other day and only for stays of 4 nights or more, so no cleaning would be provided for our 3-night stay. We asked if amenities, especially towels, would be provided for all 3 days but received an unclear response. In reality, only enough towels for 2 days were prepared. The toilet was only on the second floor, making it difficult to climb the concrete stairs each time. The path leading down to the beach was overgrown with trees and grass and could not be used. There was no TV available; however, we borrowed a projector which helped slightly. Finding taxis or transportation services for dining out was impossible as reservations could not be made—this inconvenience came as quite a surprise. While the stylish living room and views were fantastic, overall it was an unfortunate accommodation experience.

  • 객실 및 어메니티2
  • 시설・설비2
  • 접객・서비스3
  • 식사－
  • 온천・목욕3
  • 만족도2

  • 2025. 4. 18.～
  • 2명 1개
  • Chlorobianco Accommodation
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing to stay at our Facility. We sincerely apologize for causing any disappointment. We will take your feedback seriously and work on improvements, starting with areas such as the number of bath towels. Thank you very much for your valuable feedback. We deeply regret not meeting your expectations.

  모두 보기

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