Holiday House Green Garden 투숙객 리뷰 및 후기

• 4.83

  そのT

  게시일: 2025. 2. 9.

  Holiday House Accommodation

  I stayed at the Holiday House Village. The Facility was unified with Scandinavian design, making it a stylish and functional house. There was an issue with the hot water not running due to heavy snow, but it was addressed immediately, and the response was excellent. Since it was difficult to go out due to the heavy snow, I ordered dinner and breakfast. Although I felt it was a bit pricey, it was delicious, so I’m glad I ordered it. I think it would have been better if there were more menu options. Overall, I was very satisfied and would definitely like to stay again.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕4
  • 만족도5

  • 2025. 2. 7.～
  • 4명 1개
  • 【Villa】Grand Suite 100㎡ + Terrace 35㎡ / Non-Smoking
  • 식사 불포함

  모두 보기
• 4.00

  でんでんとはち

  게시일: 2025. 1. 24.

  The terrace offers a stunning view of the vast snow-covered landscape. The children seem to be having a great time!

  This time, it was our second Multiple Night Stay, and we used the Grand Suite as we did last year. The floor was warm, and the room temperature was comfortable. Also, as I felt last year, the room cleaning was thorough, and it was clean, allowing us to stay with peace of mind as a family with children. I was impressed that even when wiping the floor, the towel did not get black and dirty. If you opt for no meals, you only interact with the front desk staff twice, at check-in and check-out, allowing you to relax and spend time with your family during your stay. For two consecutive years, the quality of room cleaning has been high, and we were able to relax. We talked as a family about how we will definitely use it every year during the snow season from now on.

  • 객실 및 어메니티5
  • 시설・설비3
  • 접객・서비스4
  • 식사－
  • 온천・목욕3
  • 만족도5

  • 2025. 1. 19.～
  • 4명 1개
  • [Villa] Grand Suite 100 sqm + Terrace 35 sqm / Non-smoking
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing to stay at Holiday House Green Garden and for providing us with your valuable review. We are delighted to hear that you chose to stay in the Grand Suite again this year and that you had a comfortable stay. Your kind words about the warmth of the underfloor heating and the cleanliness of the room are a great encouragement to our cleaning staff. Additionally, your compliment about the towels not being dirty makes us feel that our daily efforts have been rewarded. We are also very pleased to know that you were able to enjoy a quiet and relaxing family time outside of check-in and check-out hours. We are honored by your words, "We will definitely use it every year during the snow season." However, please note that the view you kindly praised may be obstructed during heavy snowfall. We ask for your understanding in such cases. Our staff will continue to strive to ensure you have a comfortable stay when you visit. We look forward to welcoming you again.

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• 4.00

  ゲスト

  게시일: 2024. 10. 23.

  It was my first time using it. It was a much more wonderful place than it looked in the photos.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스5
  • 식사4
  • 온천・목욕3
  • 만족도4

  • 2024. 10. 21.～
  • 2명 1개
  • 【Villa】Superior Twin 30㎡/With Terrace/Non-smoking
  • 조식 및 석식 포함

  시설에서의 답장

  We were delighted to read your kind words, "Even more wonderful than in the photos." We are relieved to know that you were satisfied with your first stay with us. We will continue to strive to provide an even more satisfying stay for our guests. Please visit us again in a different season and enjoy your stay in the nature-rich Hirugano Kogen. We sincerely look forward to welcoming you again.

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