Minn Kanazawa 투숙객 리뷰 및 후기

• 3.67

  miehappy

  게시일: 2026. 5. 7.

  Ideal for large families and groups.

  The staff were very kind and welcoming, and we truly appreciate it. It was a great help to be able to stay with a large group during the holiday period at a reasonable price. The location was also convenient, allowing us to sightsee efficiently. If a full set of cleaning supplies were provided in the Room as amenities, we would have liked to clean ourselves. There were food crumbs and hair on the floor, and it felt dusty, which caused sneezing and a runny nose. The kitchen drain was also slow to empty. Breakfast is fixed as “bread and soup,” with drinks self-service. It felt like a family-friendly Business Hotel that is thoroughly self-service. There was no coffee or tea in the Room, giving an impression of being simple and waste-free. Although there is a kitchen, the refrigerator is small and has only a fridge compartment (no freezer), so we mistakenly bought ice cream and regretted it. The laundry machines are on the second floor, and washing through drying takes about 2.5 hours. It was a drum-style washer like those used at home, so the capacity was small. You add liquid detergent yourself from what’s provided in the laundry room, which is free of charge. There’s nowhere to hang clothes in the Room, so we used it mainly for underwear and T-shirts. If someone doesn’t remove their laundry promptly you can’t use it, so timing matters. Since we had a Multiple Night Stay, we received extra towels at the front desk upon request. Thank you for taking care of us during our stay.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스5
  • 식사3
  • 온천・목욕3
  • 만족도4

  • 2026. 5. 3.～
  • 6명 1개
  • Premium Suite (with Kitchen)
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying with us and for taking the time to share such detailed feedback. We were delighted to hear that you were satisfied with our staff, location, and the good value for a group stay, and we are honored that our Accommodation served as a convenient base for your sightseeing. On the other hand, we sincerely apologize for the discomfort and inconvenience caused by the condition of the Room cleaning, the kitchen equipment, laundry usability, and missing amenities. We take your comments seriously and will use them to strengthen our cleaning procedures and review our facilities and amenities to create a more comfortable environment. We will also work on providing clearer information in advance regarding the laundry and refrigerator specifications as well as our services, so as to prevent misunderstandings or inconvenience. Thank you again for your valuable feedback. We will continue striving to provide a better stay, and we would be grateful if you would choose us again when you have another opportunity. Minn Kanazawa

  모두 보기
• 3.80

  ゲスト

  게시일: 2026. 4. 1.

  Thank you for your support.

  This was my first time staying here. My family of three stayed for one night. I knew there was no large public bath, so we considered going to a nearby bathhouse, but the bath in our Room was very comfortable and warmed us up nicely. Thank you very much.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사－
  • 온천・목욕3
  • 만족도4

  • 2026. 3. 28.～
  • 3명 1개
  • Moderate Triple Room
  • 식사 불포함

  시설에서의 답장

  Thank you very much for staying with us for the first time. We are truly grateful that you chose our property for your important family trip. We appreciate your understanding that we do not have a large public bath, and we are delighted to hear that you were able to relax comfortably in the bath in your Room. We are glad you were able to warm up properly and enjoy your stay. We will continue striving to create a comfortable space for all our guests, and we would be pleased to welcome you again when you visit Kanazawa. Minn Kanazawa

  모두 보기

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