Toba Grand Hotel

Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such high-quality, safe, and consistently excellent service—along with a truly wonderful time and heartfelt hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a truly fulfilling trip from the bottom of our hearts. Each time we experienced your warm smiles and refined service, we felt deeply happy, thinking, “We’re so glad we chose to stay here.” I was genuinely moved by what I can only describe as a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so exceptional is your challenging spirit—never settling for what you already have, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Donguri Captain”—please allow me to share a few ideas with appreciation: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge atmosphere is truly special. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more memorable experience. 2) Revitalize the retro arcade & festival-style corner If that nostalgic, welcoming game area were enhanced with an energetic “festival corner,” it could become a signature spot where both adults and children can have fun together across generations. 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer. Adding seasonal highlights like these could help attract repeat guests year-round and generate even more buzz. Of course, I fully understand that the working environment for your staff and operational considerations must come first. With that in mind, I would be grateful if you might keep these ideas in mind simply as one fan’s dream—“It would be amazing if this became possible.” With the potential of Toba Grand Hotel and the passion of your team, I truly believe you will continue to be the overwhelming No. 1 Hotel in the region without question. Going forward as well, let us—guests together with the General Manager and all staff—work hand in hand to make this wonderful Hotel shine even brighter.

Every year, our family travels to Toba.This year, our son wanted to stay here, so we made a Reservation in advance.Many of the staff seemed to be from overseas, but everyone spoke Japanese very well and the service was excellent.The welcome drink service right after entering the lobby was also great!Having ocean views from every room is wonderful.Both the breakfast and dinner buffets were very delicious!We ate too much...It was a bit disappointing that the open-air bath required an additional fee.Also, there were a few showers where temperature control didn’t work well, so I hope they can be fixed.Overall, this is a Hotel I would recommend.I’d like to stay again.Thank you!