Toba Grand Hotel

Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such high-quality, safe, and consistently excellent service—along with a truly wonderful time and heartfelt hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a lovely trip that left us genuinely satisfied. Each time we encountered your warm smiles and refined service, we felt deeply happy, thinking, “We’re so glad we stayed here.” I was truly moved—this is indeed a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so outstanding is your challenging spirit: never resting on what you already have, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Captain Donguri”—please allow me to share a few ideas with affection: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge atmosphere is exceptional. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more special memory. 2) Revitalize the retro game arcade & festival-style corner If an energetic “festival corner” were added to that nostalgic, welcoming arcade area, it would surely become a signature spot where adults and children alike can have fun across generations. 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer—having seasonal highlight events at the buffet would help attract repeat guests year-round and generate even more buzz. Of course, I fully understand that the working environment for your staff and operational considerations must come first. With that in mind, I would be grateful if you could keep these ideas in mind simply as one fan’s dream of what would be wonderful if it could be realized. With Toba Grand Hotel’s potential—and the passion of your staff—I truly believe you will continue to be the overwhelming No. 1 Hotel in the region without question. From here on as well, let us guests join hands with the General Manager and all staff to make this wonderful Hotel shine even brighter together.

Every year, our family travels to Toba.This year, our son wanted to stay here, so we made a Reservation in advance.Many of the staff seemed to be from overseas, but everyone spoke Japanese very well and the service was excellent.The welcome drink service right after entering the lobby was also great!Having ocean views from every room is wonderful.Both the breakfast and dinner buffets were very delicious!We ate too much...It was a bit disappointing that the open-air bath required an additional fee.Also, there were a few showers where temperature control didn’t work well, so I hope they can be fixed.Overall, this is a Hotel I would recommend.I’d like to stay again.Thank you!