Active Resorts Kirishima -DAIWA ROYAL HOTEL- 투숙객 리뷰 및 후기

• 다음 후기는 게시된 지 2년 이상 경과되었습니다. 현재 제공되는 서비스나 시설이 기재된 내용과 다를 수 있습니다.

  5.00

  ブックマン

  게시일: 2023. 8. 18.

  It was a delightful time!

  We visited with children and family. There was a small pool where we had fun playing, enjoyed the Onsen, and relished the meals! There was also a stamp rally that made us feel like we were on an adventure. It was an accommodation that made us want to come back again!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2023. 8. 16.～
  • 4명 1개
  • Japanese-Style Room, Non-Smoking [10 Tatami Mats]
  • 조식 및 석식 포함

  시설에서의 답장

  Dear Mr. Bookman, Thank you very much for staying with us. We are delighted to hear that your children enjoyed the pool and stamp rally. The children's pool is open only during the summer season, so we hope you will consider visiting us again next year. We will continue striving to be a hotel chosen by many guests. All of our staff look forward to welcoming you again in the future.

  모두 보기
• 4.67

  1chome

  게시일: 2022. 11. 15.

  It was my first time...

  It was my first time in Kagoshima. I reserved a large Japanese-Western style room with a view of Kirishima, and the scenery was truly amazing, cleansing my soul. Since the onset of COVID, I had avoided public baths, but this time I enjoyed the onsen during what seemed to be a quiet time. I felt my whole body relax. After the onsen, drinking beer while enjoying the view from the room was one of the most blissful moments of my life. The dinner I was looking forward to was a course centered around Kagoshima meat, and for some reason, I was treated to all-you-can-drink, so I enjoyed some beer. The chicken rice for breakfast was delicious! The next day, we were blessed with good weather, visited Kirishima-Higashi Shrine, then went to Miyakonojo to have authentic chicken nanban before heading home. It was a wonderful trip.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스4
  • 식사4
  • 온천・목욕5
  • 만족도5

  • 2022. 10. 23.～
  • 2명 1개
  • [Kirshima Mountain Range View] Deluxe Room (Japanese-Western Style) (Non-smoking)
  • 조식 및 석식 포함

  시설에서의 답장

  Thank you for your review and the high rating. We are very pleased to hear that you were satisfied. Thank you for your satisfaction with the bath. The water keeps you warm even after you get out. We appreciate your compliments on our staff and employees. We are glad that you were satisfied with the facilities in the building. We will continue to strive to improve our services and create facilities that will satisfy our customers even more. All of our staff will continue to work hard to provide inspiration and satisfaction to many customers. We sincerely look forward to your next visit.

  모두 보기
• 3.67

  大宰府霧島熊本太郎

  게시일: 2022. 10. 1.

  部屋が広く、山の景色もよかったです

  部屋が広く、山の景色もよかったです。朝食付き宿泊で予約しましたがその内容は満足してます。夕食を急遽ホテルでとることにしましたが、食べ放題飲み放題の１択のみだったため、夕食代が宿泊代並みになってしまったのは残念でした。

  • 객실 및 어메니티5
  • 시설・설비4
  • 접객・서비스3
  • 식사3
  • 온천・목욕4
  • 만족도3

  • 2022. 9. 23.～
  • 3명 1개
  • 洋室（36平米／4ベッド）禁煙
  • 조식 포함

  시설에서의 답장

  この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。 又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。 次回ご来館いただけた際には更なるおもてなしをご提供できますよう精進して参ります。 またお目にかかれます日を楽しみにしております。

  모두 보기
• 1.17

  んさ

  게시일: 2022. 9. 6.

  価格が安かったので仕方ないですが、

  価格が安かったので仕方ないですが、 部屋は狭くて、布団や畳みもジメジメしていて、とてもテンションが下がってしまいました。部屋を見た瞬間でフロントに相談すべきでした。

  • 객실 및 어메니티1
  • 시설・설비1
  • 접객・서비스1
  • 식사2
  • 온천・목욕1
  • 만족도1

  • 2022. 9. 4.～
  • 5명 1개
  • 和室（10畳／バス有）禁煙
  • 조식 포함

  시설에서의 답장

  この度は当ホテルへのご宿泊、誠にありがとうございました。 又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。 今後はチェックを徹底しまして、清潔感ある客室を保ちくつろいで頂けるように努力いたします。 今回、お客様にとって満足を得られるご滞在とならず、お客様へのご配慮が不足していた事を痛感しております。今後は更に丁寧に行っていくよう、フロントスタッフとして心がけてまいります。 ハード面の至らない部分をソフト面でカバーしていけるよう従業員一同、頑張って参ります。 いただいたご意見について真摯に受け止め、今後の改善の際の材料とさせていただきます。

  모두 보기

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