Mitsui Garden Hotel Ginza Tsukiji 투숙객 리뷰 및 후기

• 4.83

  ウルちゃん

  게시일: 2025. 9. 16.

  I had a pleasant stay.

  Staff warmly welcomed us at the entrance. Check-in and check-out were self-service via machines, but staff assistance made the process smooth. We received six coins for two people to use at the first-floor café during our stay. It was an unexpected and delightful gift. The number of coins required for each item was displayed, making it fun to choose. The public bath was clean and pleasant, especially in the evening when it wasn’t crowded. As mentioned in previous reviews, the shampoo and conditioner were excellent. There is also a refreshment space with a coffee machine available anytime. As a coffee lover, I appreciated having four options like espresso to choose from. However, I thought it would be nice if tea or green tea options were available for those who don’t drink coffee. Dinner came with an in-room dining plan delivered by a robot directly to our room. The meal included a main dish, salad, and sweets—all generous portions with great presentation and delicious taste. The room also had a foldable desk and microwave for added convenience. Despite labor shortages affecting service quality elsewhere recently, this hotel stood out with its attentive staff who offered kind words not only during check-out but even as we exited through the entrance door—making our stay truly pleasant.

  • 객실 및 어메니티5
  • 시설・설비4
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2025. 9. 13.～
  • 2명 1개
  • Standard Twin
  • 저녁 식사 포함

  시설에서의 답장

  Thank you very much for choosing Mitsui Garden Hotel Ginza Tsukiji from among the many accommodations available. We also sincerely appreciate you taking the time to share your valuable feedback despite your busy schedule. We were delighted to read your kind words regarding various aspects such as "staff service," "large public bath," "in-room dining," and "refreshment space." The valuable feedback you provided will be shared among our staff and used as motivation for future improvements. The dishes offered through our in-room dining, prepared using high-temperature wood-fired cooking to maximize the flavor of seasonal ingredients, are a source of pride for us. We are honored to hear that you were satisfied with them. "GINZA ONO Gratia -Smoke Dining-" offers a different ambiance in the morning and evening. We hope you will enjoy breakfast there during your next stay with us. Thank you also for your sincere feedback regarding beverages in the refreshment space. Your comments will be considered as part of our ongoing efforts to ensure all guests have a comfortable experience at our accommodation. We remain committed to enhancing service quality so that all guests can enjoy a pleasant stay at our hotel. All of us at Mitsui Garden Hotel Ginza Tsukiji look forward to welcoming you again soon.

  모두 보기
• 3.50

  まーくんくんまー

  게시일: 2024. 10. 20.

  A little more hospitality, please.

  Starting with the card key, you have to do everything yourself. You also have to carry your own courier packages. Payment for cardboard boxes and courier fees is cash only. Is it digital or analog? There are washing machines and dryers, but no detergent. There are no instructions either. I was on the fourth floor, but it was completely visible from the crosswalk, so I couldn't open the curtains. Considering this, eighty thousand yen is expensive. It's clean, but I wish the management would think a little more.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스3
  • 식사3
  • 온천・목욕4
  • 만족도3

  • 2024. 10. 18.～
  • 1명 1개
  • Deluxe Corner Twin [Non-Smoking]
  • 식사 불포함

  모두 보기

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