Michi-no-ku Inn of the Four Seasons

My companion uses a wheelchair, and thanks to the thoughtful support from all the staff, we had a very comfortable stay. The staff member who assisted us was kind, easy to talk to, and truly wonderful (I would be happy if they could assist us again next time). We will definitely stay here again. Thank you very much.

This was my first stay.(Room name: Akebono-an)It was very comfortable, and I was able to relax and take my time.All of the staff were very kind, and it left a strong impression on me that they always greeted me with a smile. In particular, the staff member in charge of our Room kindly supported us in every way—from day-to-day needs to sightseeing advice and suggestions—and I truly appreciated their thoughtful care.They also gladly accommodated a change to the Shuttle Service pickup location due to our circumstances, and they handled food allergies properly as well, so we were able to stay with peace of mind.The Room had a modern, refined design and was wonderful. Cleaning was thorough down to every detail and everything felt spotless, and I was also happy that it even had a mist sauna.Above all, the mountain views from the Room were spectacular, and we could relax while enjoying the open scenery. Also, because meals were served in the Room, we could enjoy dining in a quiet environment without worrying about surrounding noise. The amenities—such as Touvert skincare lotion—were high quality as well, and you could feel the attention to detail throughout.On the other hand, there were a few points that I felt would make it even more comfortable.If a hair iron were provided, it would be more convenient for women. Also, for indoor slippers within the building: rather than using them only up to the shoe cabinet partway down the hallway, it would feel clearer if they could be worn all the way to each Room entrance—so guests wouldn’t have to walk barefoot or risk slippers being mixed up.Regarding the Room design, I thought removing closet doors and making it open would not only improve usability but also better match the current modern and sophisticated atmosphere.The lighting in the washbasin area was slightly dim, which felt somewhat inconvenient when getting ready. I moved a tabletop mirror into the dining area to do my makeup; if you could make around sink area brighter , it would be easier to use.Also regarding shower head holder: having one at height where you can shower while standing would be even more convenient.Although I listed several requests above overall this was an extremely satisfying stay. Thanks warm hospitality from all staff members , we could spend time comfortably at ease . We would definitely like visit again.