Lake Biwa Marriott Hotel

First of all, the female front desk staff member was efficient, professional, and very pleasant—truly excellent. Although she was not Japanese, her use of polite Japanese was perfect, leaving nothing to complain about. We also found a warm message in English from the male housekeeping staff member, which showed a wonderful spirit of hospitality.

I stayed in a room with a private hot spring.I was happy that the amenities were organic.The hot spring warmed me up gradually, which was great.However, the shower pressure was weak, so it took a long time to wash my hair.The room also had a great view.It would have been even better if the curtains were automatic.I only had breakfast, but there was plenty of fresh fruit and I was satisfied.Only one shuttle bus per hour is far too few.