La Vista Akankawa (Kyoritsu Resort)

This was my first trip to Eastern Hokkaido. The location is, above all, outstanding—rare and truly one of a kind. It feels like there’s nothing that could replace it, and I imagine managing and operating the Hotel must be quite challenging. This time I couldn’t see it from the Hotel, but my son’s family stayed here four years ago as well and said they saw Ezo deer relaxing outside the bath, which made me feel you value and protect nature. Even in the midst of Hokkaido’s great wilderness, this is a properly run Hotel.The Onsen is wonderful. Not only is the water quality excellent, but there is also plenty of hot water, and having free-flowing hot spring water in the Room made me very happy. We were sightseeing this time and weren’t expecting much from the Onsen, so this was a very pleasant surprise.There were a few unexpected issues in my son’s Room, but you changed Rooms for them and handled everything promptly. When we were leaving, the manager even came out personally to apologize. Follow-up when something happens is so important—when you have that kind of support, it makes you want to come back.The only issue we couldn’t resolve was that our Room’s air conditioning was fixed to heating mode, with a note saying to use the window screen if we wanted it cooler. However, because it coincided with a season when large numbers of tiny insects come in through screens, we couldn’t open it.Since I tend to get hot easily, I ended up drenched in sweat at night and couldn’t sleep—it was difficult. My son said their Room had no problem at all, so that part remains a bit of a mystery.Other than that—including meals and cleanliness—I think this is more than good enough as a Hotel. Thank you very much.

The hospitality was outstanding. All the staff were pleasant and attentive.The Room, meals, and baths were all excellent.Just as other guests have said, it was a wonderful Accommodation.Thank you very much.