Ogoto Onsen Biwako Ryokusuitei

I’ve always stayed here with colleagues for work, but this time I stayed with my family.As always, the high-quality Onsen was wonderful.Dinner was also very delicious, and we were extremely satisfied.I love the breakfast too and always look forward to it.We really enjoyed talking with the male staff member who took care of our meals.Thank you very much.We will visit again.

I interacted with many staff members, and every one of them greeted us with a wonderful smile and thoughtful service. Thanks to them, we were able to spend our time comfortably from start to finish.The Happy Hour and post-bath drinks, ice cream, and other items were constantly replenished. Even with many guests, we never had to wait for refills, so we could relax without any stress. The Room had been renovated and was kept extremely clean—not only the Room itself but also the open-air bath in the Room. We also really appreciated that towels were provided not only in the Room but also at the large public bath, which meant we could use fresh towels every time without having to dry them ourselves—perfect for us since we like bathing multiple times. Dinner was served in a private dining room, and the staff member in charge carefully explained each dish as it was served. The portions were generous and we were very satisfied. We arrived 30 minutes late due to our own mistake, but they accommodated us immediately without showing any displeasure. Breakfast was buffet-style as well, but it was in semi-private seating so we could enjoy it at ease without worrying about others around us. We especially loved being able to grill dried fish and seafood at our table.This Ryokan is the first Accommodation I have ever checked out of with absolutely nothing that bothered me. It is the highest-rated among all the Ryokan and Hotels I have stayed at so far! Thank you very much. This is a Ryokan I would love to stay at again if I have another opportunity.