Orion Hotel Motobu Resort & Spa 투숙객 리뷰 및 후기

(오키나와현/오키나와 츄라우미 수족관 옆・모토부) [전체 238개 객실]
종합 점수
4.51
훌륭하다 (335)
  • 객실 및 어메니티
    4.63
  • 시설・설비
    4.61
  • 접객・서비스
    4.56
  • 식사
    4.33
  • 온천・목욕
    4.40
  • 만족도
    4.52
3.67
ゲスト
게시일: 2026. 9. 22.

Meals

The service at the restaurant "Curry" was poor, and the food itself was not good. I will never use it again. The breakfast buffet food was good, but it was too crowded and exhausting. The Hotel location was excellent because we could walk to Churaumi Aquarium. When we arrived at the Hotel by car, the staff response was extremely poor, and the directions from the parking lot to the Hotel lobby were hard to understand.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스3
  • 식사3
  • 온천・목욕5
  • 만족도3
  • 2026. 9. 19.～
  • 2명 1개
  • [Ocean Wing] Ocean Deluxe
  • 조식 포함

시설에서의 답장

Thank you very much for staying at Orion Hotel Motobu Resort & Spa. We also sincerely appreciate you taking the time to share your feedback about your stay. We deeply apologize that our explanations upon your arrival were unclear and that our staff’s attitude caused you discomfort. In addition, although you dined at our restaurant, we regret that we received comments regarding both the service and the taste of the food. Please accept our sincere apologies. We will strive to improve both our cuisine and service to ensure your satisfaction in the future. We will share your valuable feedback with all staff members and continue making improvements every day. We would be grateful for another opportunity to regain your trust. We sincerely look forward to welcoming you again. Orion Hotel Motobu Resort & Spa General Manager

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