Hotel Grand Bach Atami Crescendo

As we had never stayed in Atami before, we chose this Hotel for our 40th wedding anniversary trip. When I mentioned it to the staff at check-in, they surprised us with an anniversary dessert plate at dinner. It was beautifully done, and we truly appreciated the care they put into it for us. We chose a Room with an open-air bath. We were able to relax and soak while enjoying the view. The large public bath was also very pleasant. The meals were a delight for both the eyes and the palate. We were told the menu had just changed to the autumn selection, and in particular, the tilefish scale-grilled dish was outstanding. At breakfast the next morning, I noticed that the flowers in the vase on our table were different from those at dinner; when I asked a staff member, they said they change them between night and morning. I was impressed by such thoughtful attention to detail. Breakfast was also served as a course meal, and it was fun being able to choose between an egg dish or curry. The butter served with the bread was white in color with a rich flavor—absolutely delicious.Overall, every staff member provided courteous service and had wonderful smiles. Their attentive yet unobtrusive approach felt just right. As someone who lives a busy day-to-day life, thank you for giving me such an extraordinary escape—it became a truly memorable trip thanks to you all. We would love to visit again soon.

The piano performances were truly memorable. I had the chance to enjoy the beautiful sound up close twice—at check-in and again at dinner—and it left me feeling calm and relaxed. Hearing my favorite Bach pieces was especially uplifting. In the evening, I was able to unwind in the Bay View Salon. I enjoyed drinks and had fun playing games. Dinner was excellent from the amuse-bouche to dessert, and I was able to savor each dish at a leisurely pace. It was very helpful that the large public bath is available from 5:00 a.m. I also really appreciated having a gym on-site. From 6:00 a.m., I could do running, cycling, and weight training. Drinks were provided in both the public bath area and the gym, which made everything very comfortable. It was also great to have an observation area where I could relax at my own pace. Every staff member spoke politely, allowing me to spend my time feeling peaceful throughout my stay.