Renaissance Resort Okinawa

Four generations of our family stayed here for the first time for two nights from October 13.We stay at various hotels and traditional inns once or twice a month, and this was a wonderful hotel that we can confidently recommend as excellent value—provided you book a Club Floor room.We were delighted with the generous Ikyu Diamond benefits, including valet parking, a complimentary cake, and late checkout.Our Club Floor stay also included concierge support and unlimited access to Yamada Onsen, so we felt thoroughly looked after and comfortable throughout.The lounge was excellent, even for my spouse and me, who do not drink alcohol.The teatime sweets (especially the delicious apple banana), evening light bites (the rice croquettes and fried shrimp were outstanding), bedtime chocolates (delicately flavored), and soft drinks alone made it well worth enjoying.What impressed us most was how well trained all the staff were.The housekeeping staff, in particular, always stopped and greeted us with a smile whenever we passed them in the hallway.At other properties, greetings are sometimes absent or barely audible. We do not expect to be fussed over, but seeing such basic courtesy consistently practiced made us feel genuinely welcome and left a lasting impression.We were surprised that breakfast allowed us to visit multiple restaurants, as long as we had time.Our recommendations, in order, are: 1) Four Seasons, the teppanyaki restaurant, for a luxurious atmosphere; 2) the Japanese restaurant, for dishes featuring local ingredients; and 3) Sailfish Café, for its delicious croissants, orange juice, and turtle-shaped melon bread.Our only disappointment was dinner at Sailfish Café, where we celebrated my mother-in-law’s 70th birthday.We enjoyed the live Okinawan music and appreciated the birthday arrangements, but compared with the delicious breakfast, the dinner’s variety and flavor did not justify the price.Even so, we were extremely satisfied with our stay overall.

Four generations of our family stayed here for the first time for two nights, mainly for the dolphin programs.We stay at hotels around the country once or twice a month, but this hotel stands out for its excellent club floor amenities and exceptional staff. We can confidently recommend it.We were particularly impressed by the housekeeping staff, who always stopped to greet us with a smile when we passed them in the hallways.The staff are clearly well trained throughout the hotel, making our entire stay a pleasure.We also greatly appreciated the valet parking, cake, and late checkout included as Ikyu Diamond member benefits.The Haryusen boat ride we took on our first day was so much fun. The captain was friendly and welcoming, and we highly recommend it.Unfortunately, the swimming-with-dolphins program my wife most wanted to try was fully booked on both days. However, our son and grandchildren loved the other dolphin programs, which gave us some wonderful memories.We also enjoyed unlimited access to Yamada Hot Spring and made full use of the lounge, both included with our club floor stay.Even though neither my wife nor I drinks alcohol, we thoroughly enjoyed the changing selection of food and soft drinks throughout the day, including delicious apple bananas and sweets, outstanding rice croquettes and fried shrimp, and elegant chocolates before bedtime.The option to visit multiple breakfast restaurants was also excellent. Our recommendations, in order, are the teppanyaki breakfast at Four Seasons, the Japanese breakfast, and Sailfish Café, where the croissants, turtle-shaped melon bread, and orange juice were outstanding.Our only disappointment was dinner at Sailfish Café, which we booked to celebrate my mother-in-law’s 70th birthday. Although the birthday arrangements and live Okinawan music were lovely, we felt the variety and taste of the food did not justify the price.Given how excellent breakfast was, we hope the dinner quality will improve.Overall, it was an outstanding hotel that we can wholeheartedly recommend.