- 홈
- 전국 리조트 호텔
- 긴키 (오사카 이외) 리조트 호텔
- 시가 리조트 호텔
- 오츠 리조트 호텔
- 비와코 오쓰 프린스 호텔
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비와코 오쓰 프린스 호텔 투숙객 리뷰 및 후기
- 객실 및 어메니티4.46
- 시설・설비4.29
- 접객・서비스4.47
- 식사4.35
- 온천・목욕3.91
- 만족도4.37
- 4.83父上さま게시일: 2026. 10. 26.
Despite the rain, the view of Lake Biwa from the hotel was lovely.
- 5.00つきハナ게시일: 2026. 10. 26.
This is a wonderful hotel!
The views are, of course, wonderful. This is a hotel I want to return to again and again. The staff are wonderful too, and I’m always grateful for their hospitality. I’ll be back for another stay!
- 4.67June23게시일: 2026. 10. 18.
The view is simply stunning.
The moment I entered my room, I was greeted by a stunning view of Lake Biwa! I kept the curtains wide open except when sleeping. The room had been renovated and was lovely and clean, though the bathroom and washbasin felt dated. For dinner, I went to the Chinese restaurant Riho. As I was dining alone, I ordered noodle soup à la carte. It was packed with vegetables and seafood and was delicious. I spent a while wondering what “tsuyu soba” was, so I think photos on the menu would make the dishes more appealing. Everything I had for breakfast was delicious, but the coffee from the machine was disappointing. All the staff, including those at the front desk, were friendly, smiling, and courteous. I would happily stay again. Thank you for a lovely stay.
- 3.3347都道府県めぐり게시일: 2026. 10. 18.
The view was stunning, but the unpleasant smell in the bathroom was disappointing.
We stayed in a room on the 34th floor. The panoramic view of Lake Biwa was spectacular, and the room was comfortable, making for a very pleasant stay. The only disappointment was the smell in the bathroom. Having stayed at many hotels, I have rarely encountered such an unusual odor. It was strong enough to spread into the room whenever we opened the bathroom door. This is otherwise a wonderful hotel, so I hope this issue can be addressed. I hope future guests will be able to enjoy an even more comfortable stay.
- 4.67千代ちよ게시일: 2026. 10. 12.
We received a room u...
We received a room upgrade as an Ikyu Diamond member benefit, and the complimentary drink vouchers were a lovely touch. The staff were cheerful and kind, making our stay very pleasant. The view of Lake Biwa from our room was wonderful, and we enjoyed taking in the scenery at a leisurely pace. For dinner, we enjoyed delicious food at the buffet, seated at a lovely table overlooking Lake Biwa. The freshly baked pizza and freshly piped Mont Blanc desserts offered at special serving times were highlights. We were also lucky enough to see an unexpected fireworks display that evening. The breakfast buffet featured a wide variety of delicious dishes made with local Omi ingredients. From the room’s view and the meals to the staff’s hospitality, every aspect of our stay was satisfying.
- 4.80のりけんのり2520게시일: 2026. 10. 12.
Stunning views
Thank you for a wonderful stay. As a membership benefit, we were upgraded to a wonderful room with a beautiful view of the fireworks, which was truly memorable. The hotel staff were friendly and welcoming, making our stay very comfortable. As we were checking out, a male housekeeping staff member greeted us cheerfully, leaving us with a lovely final impression. We would love to stay here again.
- 4.83パルテナ게시일: 2026. 10. 12.
A resort hotel with warm hospitality
We stayed for two nights. Every staff member was friendly and welcoming with a warm smile, and we truly enjoyed a comfortable stay. In particular, the male shuttle bus staff member showed thoughtful care for our son, who has difficulty walking, and his kind support really touched us. We would love to visit again. Thank you very much!
- 4.00ellie_daisy게시일: 2026. 10. 9.
I visit Lake Biwa on...
I visit Lake Biwa once a year. This was my first stay at this hotel, and its great location allowed me to enjoy the lake views despite the rain. The room was spacious and stylish, and the bathroom area was particularly easy to use. I didn’t mind the slight signs of age, but I could clearly hear footsteps upstairs and voices from the next room, so the soundproofing seemed poor. I dined at the lounge and bar. Both had a lovely atmosphere and friendly staff, making this a highlight of my stay. The front desk service, however, was disappointing. At check-in, staff approached other guests but not me. At check-out, no one offered any guidance, so I found the self-service payment machine and completed the process myself. I understand giving priority to older guests and families, but solo travelers are guests too. The hotel itself was appealing, but I’m not sure I would stay again.
- 5.00マリーとレオ게시일: 2026. 9. 30.
We apologize for the inconvenience.
Thank you for taking care of me on the 28th and 29th. On the 28th, I became unwell, and I truly appreciate you calling an ambulance for me in the middle of the night. I’m grateful to all the staff for their kindness. I felt a little better the next day, and today I was seen at my regular hospital in Kyoto. Once I’m feeling well again, I would love to stay at your Accommodation again. Thank you very much.
- 4.50MaKa0504게시일: 2026. 9. 25.
The fireworks were beautiful.
I had wanted to stay at this Accommodation for a long time, so I was glad I could stay at a great price. Although it is undeniably old, the Room was spacious and comfortable. The staff provided polished service, and I had a very pleasant stay. Thank you very much.
- 3.67とすりはあ게시일: 2026. 9. 24.
I stayed for a Multiple Night Stay of 3 nights, but I was very disappointed that the breakfast menu was exactly the same every morning with no variation.
- 5.00リラポン子게시일: 2026. 9. 24.
Highly satisfied
Every year I stay here for my birthday, and thank you again this time for the flowers and celebratory message in my Room. I was truly delighted. As always, I was able to spend a wonderful, happy time. I am completely satisfied with the Hotel, the staff, and everything else. Thank you very much. I’m looking forward to visiting again next year.
- 2.60たけちゃん2019게시일: 2026. 9. 23.
This was our first stay, and we were looking forward to enjoying the pool.
This was my first stay, and I was really looking forward to the pool. The Room had a great view, and the location is excellent with places like LAGO nearby. However, regarding the pool, even guests have to pay JPY 3,000 (same-day fee only; JPY 2,000 if you register as a Prince Hotel member). In addition, deck chairs cost JPY 1,000 per person. I understood that and used them. That said, despite charging JPY 1,000, the deck chairs are not set up by staff—you simply use what’s already there and receive a blue bath towel (if you only use the pool without paying for a chair, you get only a yellow bath towel). Because of this system, some people seemed to be using deck chairs without paying (they were using them without having a blue towel), but it’s hard to check in that situation. Even when I pointed this out to staff, they didn’t verify anything. It was disappointing that the management made it feel like those who paid were at a disadvantage. If proper control isn’t possible, I think it would be better to make it free. The current system makes it unclear who has paid and feels like “just move if someone says something,” which was very unpleasant. I ended up feeling really upset despite looking forward to it, and there was no clear response from staff in the end—it left me thinking this is what Prince Hotel is like. I also personally didn’t think the check-in system was very good (no procedures could be done at all until 2:00 p.m., and many people seemed to be waiting). My expectations may have been high, but unfortunately I don’t feel like staying again.
- 4.00ぱんだ子ちゃん게시일: 2026. 9. 21.
Family trip for 3 adults
You can enjoy a beautiful view of Lake Biwa, which is really exciting. We went to the 37th floor for breakfast. The higher you go, the more you can enjoy Lake Biwa and the scenery. The self-serve Omi beef gyudon bowl was delicious.
- 5.00くるくるはなこ게시일: 2026. 9. 20.
The Room was spaciou...
The Room was spacious and offered a wonderful view overlooking Lake Biwa, making for a quiet and relaxing stay. The meals were also very delicious, and we were very satisfied. This is a Hotel we would like to visit again.
- 2.67INADA1976게시일: 2026. 9. 17.
The Facility is old, but the location is excellent.
The Corner Suite had a somewhat inconvenient layout, with the living room and bedroom unnecessarily separated by a hallway. We enjoyed both breakfast and dinner. In particular, the kaiseki at Japanese Restaurant Shimizu was excellent, and the hospitality from the staff in kimono was very pleasant. One disappointing point: when we drained the bathtub, the washroom flooded. Perhaps there was a clogged pipe. Given that the building is quite old, it may be unavoidable.
- 5.00かふふ게시일: 2026. 9. 11.
The best Hotel.
I stayed for four nights planning to fully enjoy Shiga, but due to extreme weather it poured for three days in a row and I ended up staying in the Hotel most of the time. However, because it was such a wonderful Accommodation, I truly enjoyed my Hotel stay and have no regrets at all. I was also upgraded to a Room, which was spacious, and I could really relax in the living area and the quiet bedroom. All four nights included breakfast and dinner, and I used the buffet each time; there was a great variety of dishes, everything was delicious, and I was very satisfied. In particular, I was happy to easily enjoy local specialties such as takikomi rice made with Biwa trout and grilled mackerel somen noodles. Since I couldn’t go out due to the rain, I went down to the café during cleaning time; their tea and cakes were also delicious and very satisfying. It’s also convenient that there is a convenience store that sells souvenirs as well. I would like to visit again next year. Thank you very much for a wonderful stay.
- 5.00はばたいた게시일: 2026. 9. 11.
First Stay
This was my first stay. The Room was great, and I appreciated that the bathroom had a separate bathtub and washing area. I would like to stay again if I have the opportunity.
- 4.33dascalmasmal게시일: 2026. 8. 31.
A resort-style stay with stunning Lake Biwa views
We thoroughly enjoyed the Lake Biwa view from our Room window. The meals were delicious, and we would like to stay again if we have the opportunity.
- 5.00おつむ1010게시일: 2026. 8. 18.
I enjoyed a short trip with my grandchild.
Although we live in Kyoto Prefecture and it’s nearby, we stayed overnight after the Michigan cruise and playing in the pool. After swimming, I had hoped there would be a large public bath, but the in-room bath had a spacious tub with a separate washing area, so it was no problem at all even with my grandchild. In fact, it felt better than a crowded public bath. Since it was during Obon, it left a great impression to see how hard all the staff worked—there was a juggler show and street-performing clowns at dinner time, and festival-style stalls where you could enjoy balloon fishing and ring toss. The meals were buffet-style with allergy labels, and not only steak and sushi but also a cotton candy stall; surprisingly, the thin soy-sauce-based ramen was delicious and an unexpected highlight. With an outstanding location next to Nionohama Nagisa Park, morning walks and the view of Lake Biwa from the window really enhanced that “mini getaway” feeling.
- 5.00ゆきみゃん게시일: 2026. 8. 13.
The best, in one word.
From the moment we arrived, everything was spotless—the elegant front desk staff and even a complimentary Room upgrade. The Room was more than clean enough, spacious, with a beautiful view, and the food was delicious. We were completely satisfied with everything! If we come to Shiga Prefecture again, we would definitely choose this Hotel.
- 3.33せんみょう게시일: 2026. 8. 12.
Member
I don’t understand the benefits of the Seibu Prince Club.
- 1.33nlup게시일: 2026. 8. 12.
Although it was a su...
Although it was a suite room, the Facility was comparable to a Business Hotel. There were too many guests for the capacity, resulting in a one-hour wait for breakfast at the restaurant. The meal served instead in the banquet hall was chaotic, and the quality was not very good.
- 2.1725co25게시일: 2026. 8. 4.
The bathroom and kitchen areas are dirty.
I’d like the cleaning to be a bit more thorough.
- 3.0025co25게시일: 2026. 8. 4.
A bit disappointing.
I stayed here for the first time in 15 years. Since there is a pool, it was lively with children. The view is wonderful. However, I was shocked at how dirty the bathroom and other water areas were. The bath was covered in black mold. I understand the facilities are old, but I really hope cleaning can be improved. Even when using the hair dryer at the sink, the outlet was loose and kept coming out, and the hair dryer started to smell burnt, which scared me. I like ReFa hair dryers, so that was disappointing. The Room air conditioner also hadn’t been cleaned and was covered in dust; when we entered, the air felt bad so we turned on the air purifier right away. I’ve been coming here since I was little and would like to continue staying here, so I would be happy if these issues could be improved. Since we have small children, cleanliness in a Hotel is very important to us, so this stay did not meet our expectations.
- 5.00くまかに게시일: 2026. 8. 3.
Great.
It was convenient and easy to access from Otsu. The view was great as well. The bathroom was clean, which was very helpful. We traveled with two infants, and when we asked in advance, they provided baby items for us. There were three breakfast venues, so we were able to enter without waiting.
- 4.67JAY12게시일: 2026. 8. 1.
A comfortable Hotel to stay in.
Staying here made me feel that Otsu is close to Kyoto and a great base for exploring the area. This was my third stay, and it’s a Hotel that still retains the best qualities of the Prince Hotel.\nThe breakfast feels freshly prepared here, and everything is very delicious.\nThe entire Hotel is clean and comfortable throughout.
- 5.00やすポンぽんポン게시일: 2026. 8. 1.
Attentive service
I have stayed here several times, and I am always able to spend my time comfortably thanks to the kind, courteous, and attentive service provided. Thank you very much.
- 3.83孝いっちゃん게시일: 2026. 7. 27.
We had a relaxing stay.
This was my first stay. The Hotel felt very spacious. The Hotel staff were also friendly and pleasant. The Room did not have the latest amenities, but a ReFa shower head and hair dryer were provided. The food was also great—I enjoyed the Chinese lunch, and the cake set in the lobby lounge as well. I think it’s ideal for families in summer. However, I felt the breakfast buffet could use a bit more variety.
- 3.83mjikyu게시일: 2026. 7. 22.
It was a wonderful Hotel!
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