Izu Mitsuhama Onsen Shoutoukan

This luxury Japanese-style Ryokan with views of Mt. Fuji offered exceptional service.The view from the Room was stunning, and the windows were polished to a shine, which showed true hospitality. Both the in-room bath and the large public bath were comfortable and deeply relaxing. The meals were also delicious. The attentive service made our children happy as well. This is an Accommodation we would love to visit again.

We stayed for two nights during the Obon holiday period in August. From our email exchanges before arrival, we already felt this was a very attentive Accommodation, and our stay fully matched that impression.The Accommodation has the charm of a traditional Japanese Ryokan, yet it never feels outdated—rather, it is elegant and calming. What impressed us most was how spotless everything was throughout the property. We didn’t see any noticeable dust or litter anywhere, even in shared areas such as the lobby, public bath, and massage area. Needless to say, the Room was also cleaned with great care, including the private open-air bath.The Onsen water in our Room was at a perfect temperature, allowing us to relax and soak comfortably. Even after bathing we stayed warm for a long time—it truly felt like high-quality Onsen water. We only used the public bath once or twice because it felt a bit shallow for us, but both the washing area and changing room were spacious and very pleasant to use. The private bath was also excellent; however, the tub floor was extremely slippery and I nearly slipped and fell. I noticed there was a warning sign afterward, but it might have been helpful to be told in advance.What made us happiest about both the public bath and private bath was that towels (both large and small) and amenities were provided there. These days many places ask guests to bring towels from their Room to the baths, which is often inconvenient. Here, towels were available at every bathing area—and there were plenty of towels in the Room as well—so we could enjoy bathing very comfortably.The only Facility/amenity improvement we would hope for is regarding the indoor sandals (zori). The straps were quite tight for me; my toes rubbed painfully and my skin peeled. If possible, it would be nice to have an alternative option such as simple sandals so guests can choose what fits best.The food was delicious with no particular complaints; we gave 4 stars simply because we hope it will become even better over time.Overall: comfortable and impeccably clean Accommodation; every staff member (including housekeeping) was genuinely kind, friendly, attentive, and thoughtful. It’s an Accommodation we would love to visit again.