Grand Nikko Awaji

Every staff member greeted us with a constant smile, and whenever we had questions, they answered politely and thoroughly, allowing us to relax with peace of mind. At the front desk, Ms. Y assisted us with both check-in and check-out, and even saw us off from the front desk; after hearing her voice, an international staff member from the cloakroom also came to see us off—it felt truly heartfelt.

We stayed here for our family summer vacation trip. The red flower chairs in the lobby were memorable, and although it is an older Hotel, you can tell it is kept very clean and well maintained. The room was bright and very spacious, and the walk-in closet with a desk was extremely convenient. The mint-green bathroom vanity really lifted my mood. The twin-room beds were 150 cm wide, so we could comfortably do Child Sharing Existing Bedding with our child. I had hoped to enjoy a bath in the view bath while watching the sunrise, but the only downside was that the weather was so good that the morning sun was too strong to open the screen. The staff were kind and calm, and we were able to enjoy a relaxing summer vacation. As expected, Okura Nikko is a reliable Hotel that never disappoints.