Hotel Emisia Sapporo 투숙객 리뷰 및 후기 - 3페이지

(홋카이도/신삿포로역 도보 2분) [전체 512개 객실]
종합 점수
4.19
(200)
  • 객실 및 어메니티
    4.20
  • 시설・설비
    4.13
  • 접객・서비스
    4.30
  • 식사
    4.40
  • 온천・목욕
    3.97
  • 만족도
    4.22
  • 3.50
    MRDERBY

    Very disappointing Chinese food.

    I booked a plan that included a Chinese course dinner with a one-night, two-meal stay at the hotel... I made a reservation for the Chinese course dinner at 6:30 PM. Five minutes after ordering the first beer and enjoying the appetizers, the main dishes like shrimp chili and mapo tofu, along with rice, were served, even though I hadn't even finished half of my glass. Shortly after, three types of dim sum were served late... The order of serving was strange, but I was too taken aback to complain. Not even ten minutes had passed, and I hadn't finished my appetizer or drink... I didn't feel like ordering additional drinks like Shaoxing wine, and everything got cold. I left the table after eating cold tofu with separated chili oil and cold white rice. I was fed up with the lack of consideration and the attitude of just serving the food. I didn't even feel like complaining about the manager who couldn't serve the dishes considering the timing and situation. Is this the level of service this hotel offers? Moreover, despite having a reservation and the place being empty, I was seated at the first table right by the entrance, next to a group speaking loudly. Watching that group, I noticed their course dishes were being served one after another, making me wonder if the chef also didn't know the right timing or if everyone just wanted to finish work early. It was a puzzling Chinese dining experience. I had repeated stays because the front desk staff were all friendly and quick-witted. I think it's basic to consider seating arrangements if there are loud guests and the timing of serving dishes. If this is the course meal offered in the hotel's recommended plan, it's disappointing beyond the taste. Tourists don't visit every month, so when they come to relax in an extraordinary setting, please assign staff who can at least consider the basics, including the kitchen staff. The service was worse than a local Chinese restaurant.

  • 4.83
    隆凛

    A comfortable high-rise hotel with well-equipped bathing facilities.

    I booked a standard twin room for four nights, but I was upgraded to a sky twin, allowing me to enjoy a wonderful view of Sapporo from a high floor. The breakfast venue on the 31st floor was spacious, with a wide variety of delicious options, and I was completely satisfied without getting bored over the four days. The mechanical parking was very smooth and convenient for getting the car in and out, and the bath was also beautifully maintained and comfortable. I would definitely like to use it again next time.

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