Stasiun Shimabara × Pemandian air panas × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

Thank you very much for taking such great care of us during our stay. The welcome drink, private bath, Onsen, meals, and service—everything was excellent. Moving around the property in samue was also very convenient. Lately we have often stayed at foreign-owned Hotels, so we were able to truly relax thanks to your warm and thoughtful hospitality. We would love to visit again.

We stayed here with my parents to celebrate my father’s 80th birthday. After enjoying sightseeing at nearby Unzen Jigoku, we were able to relax while looking out over the pond both from our room and from the open-air bath. As part of the celebration for my father, you kindly upgraded our room and even provided sea bream dishes at dinner and a celebratory dessert plate—thank you very much. Every dish was delicate, beautifully presented, and delicious; we were truly impressed. The sushi prepared right at our table by the head chef was exceptional as well. Both my father and mother said it became a wonderful memory for them. Thank you very much to all of the staff!

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

On a whim, we decided to take a refreshing getaway and made a same-day Reservation at Nampuro, which we’d been curious about for some time. It was our first trip in a while, and while we were excited, we tried not to set our expectations too high when we checked in—but the moment we stepped inside, our excitement just kept growing! We stayed in Grand Oceans, and from the instant we got off the elevator—seeing the wide selection of drinks and light snacks—and walked down the beautifully atmospheric hallway, then opened the door to our room… everything was amazing. One “This is incredible!” after another. A bath with an ocean view, delicious meals, relaxing in the room with drinks—it was exactly the refreshing trip we had been looking for. Since it was raining, it wasn’t quite a breathtaking view this time, but we found ourselves saying, “Next time let’s come when it’s sunny,” and ended up promising each other another stay! Thank you for such a wonderful time. We’ll be back!!

This was a long-awaited stay at a hotel I had always wanted to visit, and it truly lived up to my expectations. Because of the Kumamoto earthquakes, I briefly considered canceling my reservation. However, when I reached out, I received a warm and courteous email assuring me there would be no impact. By adjusting my route, I was able to visit safely. I am sincerely grateful for the thoughtful support even before our arrival. The interior was beautifully appointed with historic furnishings, and the fresh flowers placed throughout reflected subtle attention to detail. Dinner offered an authentic atmosphere and flavors; the portions and timing of service were just right, and we thoroughly enjoyed relaxing at the bar afterward as well. Those who prefer flashy luxury or modern facilities may find it a bit too calm, but for us—who love classic charm—it was an ideal setting. All of the staff were wonderfully attentive, though there were moments when it seemed they might have been slightly understaffed overall, to the point that I worried about their workload. Even so, we received warm hospitality and made wonderful memories. We would love to return again when we have the chance.

I first stayed here four years ago and have been wanting to return ever since. The relaxing room, wonderful views, private open-air bath in the room that you can enjoy without worry, delicious meals, and the heartfelt service from the staff—everything was excellent. I misplaced a bracelet I had been wearing during my stay, but the staff helped search for it and it was safely returned to me. I truly appreciated it. I will definitely come back again.

We celebrated his birthday here. We chose this Accommodation to celebrate as the last couple before we become husband and wife when we visit Shimabara again next year. We were truly impressed by the staff’s thoughtful hospitality, and the locally sourced cuisine was absolutely delicious. The in-Room sauna and bath were both excellent. Everything was perfect.

On the day of our stay, unfortunately it was pouring rain, so we couldn’t go sightseeing. We were cold and soaked, but even though we arrived before check-in, they kindly let us wait in the lobby. They served us hot coffee, and soon after they prepared our Room early for us. Thanks to that, we could change out of our wet clothes and avoid getting sick. The proprietress and all the staff were very kind, and we had a truly comfortable stay. The food was delicious, the Onsen was wonderful—everything was perfect. We’d love to visit again.

It was raining and I wasn’t sure what to do, so I suddenly decided to stay at the Hotel and made a same-day Reservation. There was a dinosaur event, and our family enjoyed the stamp rally. This time, I was worried about whether my third-grade son could take a bath by himself, but a staff member happened to be in the bath area and kindly spoke to him. He later told me how much fun he had. Thank you very much. The Room was spotless, the food was delicious, and we were very satisfied! I actually wanted to eat more croissants in the morning, but my stomach wouldn’t allow it... We’d love to come again.

The meals were excellent. The room and the bath were also wonderful. However, the parking area is on a slope, which was difficult for my grandmother. We liked it so much that we made another reservation for February. We will be visiting from Yamanashi.

We stayed here on our way to and from sightseeing in Aso. While the building does show its age, it more than makes up for it with the excellent staff service, wonderful meals, and hot springs—truly unmatched. Above all, we were impressed by how comfortable it was for the price. We would love to use this place as our base again on our next trip.

The Onsen was spacious and relaxing, and the wide variety of meals tempted us to eat more than we should. The building is old, but well maintained, and we felt truly refreshed by the warm, smiling service and thoughtful hospitality. With baby-friendly bathing facilities and dining options, we felt at ease and would like to visit next time with three generations of our family.

We chose this Hotel because the cost was about 30,000 yen for two people with dinner and breakfast for one night. The Room was clean, and having a separate toilet and bathroom was a plus. The bathroom had a bathtub that could be filled, and there was also space outside the tub to wash—something we hadn’t seen in other Hotels. For dinner, we could choose from 10 menu options, and the buffet-style breakfast was also delicious. The staff were pleasant and helpful as well. We would like to stay again if we have the chance.

I stayed for one night during my time off. I had read in a Review beforehand that “at certain times it’s self-service and you can’t enter the Hotel without a passcode,” so I wasn’t sure at first, but I received an email around noon with clear check-in instructions and was able to get in. I was able to relax in the bath. There were disposable towels in the Room, which I used for the first time. Wi-Fi is available in the Room, but please note that it can be difficult to connect at certain times. Also, since it’s not an auto-lock system, just be sure to lock the door when you leave your Room.

This Hotel, renovated from a merchant house over 170 years old, offers a unique and charming atmosphere. While the building retains its historical essence, the guest rooms and facilities are clean and designed for comfort, ensuring a pleasant stay. There was no television in the room; instead, magazines and books related to Nagasaki and Shimabara were provided. These were fascinating reads that enhanced the sense of escape from daily life. In fact, I even noted down some authors and titles of books I couldn't finish. What stood out most was how friendly and approachable the staff were. They shared many stories about Shimabara, making my time there truly special. Breakfast was produced by "Oryouri Madoka," their partner restaurant. The carefully prepared dishes were incredibly delicious—especially the rice cooked in an earthen pot, which had an unforgettable taste with perfectly textured grains. Any leftovers were kindly made into rice balls for me to take along on my journey home. This time I chose a breakfast-included Plan but learned that dinner by "Oryouri Madoka" is also available with another Plan. I would love to try it next time! Although my stay in Shimabara lasted only 24 hours, it was filled with rich experiences. Thank you very much!

Staying at this historic ryokan was a wonderful and memorable experience. As expected, the Unzen hot springs were pleasantly hot and kept us warm for a long time—we were very satisfied.

It seemed that it was not a busy season, so our Room was upgraded. The Room had both a Japanese-style area and a bed, and there was also a kotatsu, so we were able to relax comfortably. The Onsen was excellent, with thick, mineral-rich water that made our skin smooth and warmed our bodies. It is close to the hells, and it's a Property we would like to stay at again.