Stasiun Minato Motomachi × Fasilitas dan peralatan yang dinilai tinggi di Hotel·penginapan gaya Jepang

We stayed as a family to celebrate a special anniversary. The Hotel’s location, the staff’s polished service, the Room interior, the Facility offerings, and the view were all outstanding. The food and drinks served in the lounge were delicious and thoughtfully selected in just the right amount—perfect for relaxing comfortably rather than rushing to eat and drink. It was a one-night stay that left our whole family completely satisfied. When we visit Kobe as a family, this will likely be our only choice.

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

I stay here for about three nights around the same time every year, and the Hotel’s sincere hospitality never changes. They respond quickly even to minor issues, and their courteous service remains a consistent highlight. The well-rounded breakfast is another constant, as is the afternoon drink service—I'm impressed that they maintain such a high level of hospitality. I sometimes read Reviews of other hotels saying, “It wasn’t like this before,” but this Hotel never leaves me with that kind of disappointment. Overall, you can really feel the quality of this Hotel. It has everything that makes me want to choose it again for my next stay in Kobe.

This was our second stay. This time, we stayed to celebrate my son and daughter-in-law’s birthdays. All the staff congratulated us, and we truly felt their thoughtful hospitality in many ways. The bar also had a wonderful atmosphere, making it a very memorable stay. The hot springs were easy to use, with towels and amenities provided. The food was excellent—the meat was high quality, and every side dish was delicious. We purchased some bath salts and are enjoying them at home as well. We would love to visit again, not only for an overnight stay but also for the day-use hot springs.

Whenever I travel to Kobe on business, I always stay here. As a small suggestion to make the stay even more comfortable, I noticed a little dust in the elevator and near the bottom of the guest room door, so I would appreciate it if you could check these areas during cleaning. I am very satisfied with the staff’s polite service and responses, as well as the large public bath. I always enjoy a pleasant stay here. I would definitely like to stay here again on my next business trip to Kobe. Thank you for your continued support.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

The bathroom and toilet were separate, and the view of Kobe’s downtown from the bath made it feel like a semi-open-air bath—it was truly wonderful! There was no noise at all, so it was very quiet and I could relax comfortably. Breakfast was on the top floor with an amazing view, and I felt great lounging on the stylish sofas! The Chinese rice porridge was delicious, and I was happy there were lots of side dishes to go with it. Having roast beef in the morning also felt luxurious—absolutely fantastic. With direct access from the station and an affordable supermarket right below the Hotel, everything was convenient and comfortable.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

We stayed with a toddler and had a wonderful experience. It’s a very child-friendly Hotel, with a great play area and plenty of amenities for kids. The breakfast and the meals in the tea room were also delicious, and we had a very pleasant stay. The staff were very attentive as well. Thanks to you, we had an enjoyable trip. Thank you very much. When we travel to Kobe again, we would love to stay here.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

The Comfort Twin West Room was spacious, with refined interiors and a great view, making for a very satisfying stay. We booked a breakfast-only Plan, but the buffet was delicious, including their signature freshly grilled patty burgers and French toast. A fond memory is going with my niece again and again to make the monthly-flavor soft-serve ice cream. My mother liked it so much that she said she would like to stay here every month as a way to unwind. We made wonderful family memories. We were extremely satisfied and would love to stay again.

I chose this Hotel because Reviews said the breakfast was delicious. The Hotel had a wonderful atmosphere, and the Room was clean. They also provided cleansing oil and toner, and the shower had a Mirable, which left my hair and skin feeling great—I was very happy. There was a wide variety of breakfast options, and everything was delicious. I would love to stay again. Thank you very much.

The Room was clean and felt more spacious than it looked in the photos. Both the property and the Room were stylish, and having a foldable makeup mirror in the Room was very helpful. Everything was well maintained and spotless. All of the housekeeping staff we passed in the hallway greeted us, which created a very pleasant atmosphere. I wish we had used the café as well, so I’d like to do so on our next stay.

It was a great Hotel. Because it’s new, it was very clean, and best of all, the bath, toilet, and washbasin were separate, and the bed was spacious. The front desk staff were also kind. The only disappointment was that although the breakfast buffet is available until 9:30, popular items were almost gone before 9:00 and didn’t seem to be replenished much. There were no sweets left at all.

A truly wonderful, antique-style hotel that feels quintessentially Kitano, Kobe. It felt like staying in a Western-style residence. It was like being invited to stay at someone’s private home. The bathroom was spacious and had a window, so it was bright during the day, and the bubble bath was incredibly relaxing. Checkout was nice and late, so I even enjoyed a morning bath. With the morning light streaming in, it was simply perfect. It even made me think I’d love to live in such a calm room. Breakfast was served on the terrace. They picked me up and dropped me off in a beautiful car, which made it feel even more elegant—absolutely wonderful. I’m grateful for the chance to fully enjoy such an extraordinary escape. Nothing to complain about!

I stayed here for the first time for my once-a-year baseball game at Hotto Motto Field Kobe. Usually, I check in, head to the stadium, and come back to the Hotel late at night. This time, unfortunately, the game was canceled due to rain and I was very disappointed—but choosing to stay here turned out to be absolutely the right decision. There was so much to enjoy from the 7th to the 18th floors. The staff were also excellent, and I was satisfied with everything.

Every year, I stay near Sannomiya, where the Port Liner station is, for a live show at the Portopia Hotel. The area around Sannomiya Station felt like a maze due to redevelopment, but this Hotel was in an easy-to-find location, which really helped. Since I have the Hotel app, I was able to use the self check-in machine as well, and everything went smoothly. Breakfast had a great reputation and met my expectations—there was a wide variety of dishes and it leaned more toward Japanese-style options. For me, it was perfect because I prefer not to have anything too heavy in the morning. The Akashiyaki was also delicious. There was just one disappointing thing. It wasn’t about the Hotel itself, but after midnight (past 12:00 a.m.), someone was running around in the hallway and repeatedly slamming doors. It was extremely inconsiderate, but there wasn’t much I could do since I couldn’t exactly confront them. Other than that, it was quiet and comfortable. I hope to stay again next time. To the staff who work late into the night—thank you for your hard work. Thank you very much.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.