Stasiun Shintetsu Rokko × Akomodasi Dengan Sumber Air Panas SendiriKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

This was our first trip to Arima Onsen at my parents’ request. We considered several luxury ryokan, but chose Choraku because we could enjoy both Kinsen and Ginsen. From the warm welcome on arrival to the send-off, in-room dining, and the staff in charge of the large public bath, open-air baths, and post-bath relaxation area—everyone fulfilled their role with genuine hospitality. In recent years we have tended to choose more private-style accommodations, so it was truly moving to experience once again the heartfelt service of a classic Japanese ryokan. Beyond the excellent hot spring water itself, we were soothed by the lush green setting of Ichii-no-Yu and amenities such as the steam sauna using hot spring vapor—perfect for relieving everyday fatigue. The head chef is clearly highly skilled; both the taste and presentation of each dish were outstanding and beautifully conveyed an autumn feel. One small suggestion: it would be nice if there were a cushion or other soft padding on top of the floor chair in the room for added comfort. Overall, this has been our number one stay among all the places we have visited so far. We will definitely return. Thank you very much for everything.

To get straight to the point, this became an absolute favorite! I used to think staying overnight in Arima Onsen was expensive (especially with meals), so my usual style was to stay at a Hotel in Kobe, then stop by Arima Onsen the next day—soak at Kin no Yu or Gin no Yu and enjoy street food. This time I found this Hotel, and since it’s a No Meals Included Plan but still comes with tickets for the public baths, I was excited that I could finally fully enjoy Arima Onsen!! I arrived in the early afternoon and they kindly let me park my car at the Hotel. From the very beginning, all of the staff were incredibly kind and welcomed me so warmly! The location is easy to find since it’s just up from the shopping street, and Taiko no Yu is also right nearby. I walked from the Hotel and enjoyed street food starting from below all the way up to shops higher up, but it never felt far coming back. Also, while it may be an older property, everything is kept very clean, so it didn’t bother me at all—I was completely comfortable. I went to Kin no Yu, Gin no Yu, and Taiko-no-Yu Donokan as well, but personally I liked this Hotel’s bath the best! It wasn’t crowded and I could relax in a spacious setting. The foot acupressure bath felt amazing—I enjoyed it morning and night like a kid again! You do one loop through both cold water and hot water areas, and the stones underfoot give just the right amount of stimulation. Since I happened to be alone at that time, I went around several times! The hot water itself was also fantastic! The post-bath drink bar was another nice touch. And even the sweets with tea in my Room were something I already loved from Arima Onsen—so for the first time in a while I bought some at the shop to take home! Staying at this Hotel let me enjoy Arima Onsen to its fullest—it was refreshing and wonderful. Thank you as well for your pleasant service—I'll definitely come again!

As we did last year, we stayed again this year for our cousins’ trip. Unfortunately, the weather was bad last year, but this year it was sunny, so we decided to definitely use Choraku’s pool. At check-in, we enjoyed delicious tea and sweets in the lounge, then rested a bit in our Room before heading to Choraku. We went into the pool (there were lots of children, but we still enjoyed it), and then used Choraku’s open-air bath. After returning, it was time for dinner. The meal was delicious again this time. The main dish at dinner was venison, which had no gamey smell and tasted great. There were also various drinks that paired well with the food, and this time we ordered the wine pairing. The price was very reasonable. After dinner we took a short break, then went back to Choraku to enjoy a mini concert. After returning, we had a nightcap in the lounge, took another bath, and went to bed. In the morning we woke up slowly, took another bath, and then had breakfast. This time we could choose between Japanese-style or Western-style breakfast; since the bread served here is incredibly good, we chose Western-style and asked for all types of bread so the three of us could share a little of each. We had tea in the lounge again, returned to our Room to pack up our belongings—and then it was already time to check out. The staff were pleasant, the Room was clean and comfortable—an easy Hotel to relax in—and since you can also enjoy Choraku’s Facilities and events as well, there’s plenty to do. We had another wonderful stay this time too. We’re planning our cousins’ trip here again next year as well—thank you in advance.

We stayed here to celebrate my wife’s birthday. We booked the Anniversary Plan, and in short, it was a truly wonderful stay that made us genuinely glad we chose to spend her special day here. What impressed us first was the outstanding hospitality of the staff. From arrival throughout our stay, everyone treated us with such warmth and care that we felt completely at ease. And above all, the food was exceptional. Both dinner and breakfast were absolutely delicious—not just tasty, but beautifully presented in a way that truly felt like “a feast for the eyes as well as the palate.” Each course made us excited for what would come next, and we enjoyed every moment of mealtime. As part of the Anniversary Plan, we also received many thoughtful touches. They prepared a carved watermelon with the character “Kotobuki” (meaning “celebration/long life”), offered an extra dish on the house, and even gave us a commemorative gift. Every gesture made us happy and felt like they were celebrating my wife’s birthday together with us. Our Room had an open-air bath and a terrace, which allowed us to relax as a couple without worrying about anyone around us—something we really appreciated. In addition, as an IKYU Diamond member benefit, champagne and Shine Muscat grapes were prepared in our Room as well. This was another delightful service. Breakfast the next morning was just as impressive as dinner—not only in flavor but also in presentation—leaving us satisfied until the very end. Most importantly, my wife was truly happy during this trip—that meant everything to me. On such a special occasion—a birthday—we were able to enjoy amazing cuisine, warm hospitality, and unhurried time together as a couple. This is an Accommodation that made us sincerely feel: “We’re so glad we chose this place.” Thanks to all of your staff, it became a memorable and wonderful birthday for both of us. Thank you very much. We would love to return again for another important anniversary.

No wonder so many guests rate this Ryokan so highly!! The staff were simply wonderful, and I was impressed from the very start of the morning. Although the staff member assisting us was not Japanese, the explanations were clear and made us excited for the day right away. The half-buffet offered nothing but delicious choices, and we loved being able to grill items over charcoal at our own table. We were completely satisfied from breakfast onward! Even after checkout, they saw us off with warm smiles—this has become one of the Ryokan we definitely want to visit again. Thank you to all the staff.

Because we booked our trip at the last minute, the only dinner option available was the buffet, which was a bit disappointing at first. However, when we actually went for dinner, tempura and sushi were prepared fresh in the dining area, and the other dishes were also very tasty—we really enjoyed the meal. The service was well organized, and everything felt clean and well maintained. Overall, the staff provided attentive hospitality, and we had a very comfortable stay. It felt like this long-established ryokan has adapted well to international guests while preserving its strengths. We also really enjoyed the many baths.

We chose this Hotel after reading Reviews and checking the price. All of the staff were kind, and the check-in explanation was very easy to understand. The Room was spacious, clean, quiet, and comfortable for a relaxing stay. We were very satisfied because we could enjoy both Taiko no Yu and the Hotel’s Onsen! After getting tired from walking up the hill before arriving at the Hotel, the cold welcome drink was perfect! Our whole family was happy with our stay. Thank you!

We stayed here as a family of three with our daughter. We thoroughly enjoyed the Onsen, and the meals served in our Room were delicious. The Shuttle Service nearby was arranged promptly, which was very helpful. The staff were also kind and attentive throughout our stay. Thank you very much! We would love to visit again!

After a tiring day of sightseeing, I contacted the Shuttle Service and they came right away, which was a huge help. The entire property was spotless, and the staff were very courteous. The Room had a kinsen hot spring bath with luxurious free-flowing water available 24 hours a day—I was truly impressed. I soaked many times and felt great every time. The kaiseki dinner, late-night tantanmen, and breakfast buffet were all delicious and left me completely satisfied. The staff member in charge of the tantanmen service was especially polite and provided outstanding hospitality. The breakfast buffet offered a wide variety of options, including many local specialties, which I really appreciated—I enjoyed it so much that I went back for seconds. The drink service in the lobby and in the Room was also very helpful. I was happy to find a wide selection of skincare amenities in the Room as well. Throughout my stay, there wasn’t a single unpleasant moment—I felt comfortable until the very end. At this price, it’s truly appreciated. I will definitely stay again next time. Thank you for such an enjoyable time.

The Facility was spotless, and everything—from the meals to the Onsen—was excellent. We also had the pool to ourselves, and the kids were very happy. The only small issue was that we had to put on slippers to use the sink in the Room; it would have been nicer if we could access the sink and toilet directly without changing footwear. The staff were kind and attentive during meals, making our stay very comfortable. We would love to stay again. Thank you for your hospitality.

We stayed with our 4-year-old and 1-year-old. Since it was both of their birthdays, you prepared a cake and celebrated with us, and when the staff took photos they used a sound-making toy to get the children’s attention, so we were able to take wonderful pictures. The large public bath can be used by children as well, and the women’s bath has a shallow pool, watering-can toys, and a chair for seating a 1-year-old. There was also a shower right next to it, so I could shower while watching them play. My mother passed away recently, so I brought her photo and placed it on the table. When we returned from the bath, dinner had been set—and in front of her photo you had placed rice, miso soup, pickles, tea, and even a meal for her. I was deeply moved. At breakfast as well, you kept an eye on us and quickly brought anything we needed; every member of staff was truly wonderful. For an Arima Onsen trip with children, this is the only choice.