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I stayed at the accommodation for a solo trip. The lobby was very beautiful, and although the staff seemed busy, they were kind and attentive—thank you! The Shirakaba no Yu on the second floor was comfortable, and the guest room was clean and well-maintained. Breakfast was

The meals were beautifully presented, delicious, and enjoyable. The breakfast buffet had a great variety and satisfying menu. We planned to have lunch at the adjacent café before leaving but couldn’t get in due to its popularity—something to look forward to next time. There are

The tea was delicious, too. And the apple Hi-Chew—on the way home, it came in handy when I got a little hungry. I was impressed by the thoughtful service that considered not only our time at the Hotel but also afterward. It truly felt like a tourist-friendly Hotel. I’m disappoint

Not only was it conveniently located near the station, but there were also many delightful services. First, the welcome drinks available until the hot summer evenings in Matsumoto were very soothing. The complimentary Shuttle Service at Shouhou was much appreciated, and the excellent Onsen washed away my travel fatigue, allowing me to have a wonderful time. The breakfast was also outstanding: it included Shinshu specialties and a wide variety of dishes, making it easy to enjoy many different items in small portions. I almost wished my departure had been later so I could have enjoyed it even more. I would love to stay again if I have the chance.

Some may comment on the limited menu, but I couldn't finish everything myself. However, it seemed that restocking wasn't keeping up (likely due to staff shortages), which might become more challenging during summer vacation—hope they can manage! Highly recommend the breakfas

It was nice that wearing a yukata for the round trip between the room and the bath was allowed. (A standard unit bath is also available in the room.) The breakfast featured mainly Japanese dishes, which were delicious, making me want to take my time enjoying it. Although it

The hotel is still new, so the interior was clean, and the bath facilities were well-maintained. Both the reception staff and restaurant staff provided great service. What we particularly enjoyed was the breakfast. The various small dishes were delicious, but we especially love

I had a very comfortable stay on the Executive Floor. I also used the lounge in the evening, and the staff were very pleasant. For breakfast, I would have liked to see more fruit and desserts, especially for women. The bread sold at the Hotel shop was delicious, and I bought so

Relaxing in the large bath and sauna is truly the best. The room was clean, and the complimentary financier was delicious. Everything, including the service, is consistently above a certain standard, so I can stay here with peace of mind every time. I look forward to staying agai

The fresh salad vegetables were impressively crisp—I enjoyed a tasty, nutritious breakfast. All the staff were very polite and welcoming with warm smiles, making my trip truly enjoyable and memorable. If I have the opportunity again, I would definitely like to stay here again

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

Since it was the weekend, places around Matsumoto Station were expensive!! I searched for somewhere cheaper even if it was a bit farther away, and this place came up. It was my first time, so the front desk staff explained things to me, but they spoke a bit fast and there were parts I didn’t quite understand. I didn’t eat inside the building—I bought food outside and ate in my Room. There’s a supermarket within walking distance. If you go late, some items are half price, and bottled drinks were cheap too. The baths... there were so many different kinds. After coming down from a hike, I was able to relax and take my time. They also lend out shampoo and other toiletries. However... the lockers for guests are small. The Room has a bed and desk, a TV, and a toilet.

The complimentary drinks (including plenty of alcohol) and breakfast were excellent. With those Facilities and that level of service at such a low price, it was outstanding. If I had to mention one thing, the washing area in the Onsen is small, so it would be appreciated if women’s hours could be longer.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

Although it was just a 1-minute walk from the station, it was so quiet that we were not bothered by outside noise. The view of the Northern Alps from the window was beautiful, and our Room faced the side where we could enjoy watching the sunrise. We went to breakfast around 8:00, and it wasn’t crowded, so we could take our time and enjoy what we liked. My mother in her 70s was also pleased, saying the Japanese simmered dishes and Chinese rice porridge were delicious and not overly seasoned. I was happy that the bathtub was large, and the amenities were well stocked. If possible, I would appreciate it even more if facial lotion could be available at the front desk. I would love to stay here again when visiting Matsumoto.

The light breakfast was just right. The Facility felt a bit old, but it was clean so it didn’t bother me, and it was a great deal because I could make a Reservation and visit the Onsen at an affiliated Hotel. I’d like to stay here again the next time I visit Matsumoto.

I stayed here for business, and the location was extremely convenient—close to the station with many restaurants nearby. The room was neat and clean, making my stay very comfortable. The front desk staff were very kind and left a great impression. If I visit Matsumoto again, I would definitely like to stay here. Thank you very much.

I’ve stayed at about 80% of the Hotels in Matsumoto, and this one felt like a top-tier, truly great find. Major chains are reassuring because they’re standardized, but this Hotel has a distinct character you won’t find there. - The Room is extremely spacious for the price. The bath is also clean. A curtain can separate the entry corridor area from the Room. - From upper floors you can see Matsumoto Castle—great views. It’s a shame that on the Northern Alps side, apartment buildings block most of the view. - Even with a no-breakfast Plan, you can sign up at the front desk for ¥550 and enjoy a buffet worth well over ¥1,000. *You can have Nozawana pickles every morning. The menu changes daily.* - The lobby has Matsumoto folk-craft furniture tables and chairs, creating a calm atmosphere that feels very “Matsumoto.” - The staff service is excellent. - It’s a bit farther from Matsumoto Station than other Hotels, but it’s closer to Matsumoto Castle and museums, and it’s also right near the downtown area. - A convenience store is nearby. One request: it would be even better if there were a large public bath.

The Hotel building is not large, but it was conveniently located very close to Matsumoto Station. The Accommodation rate was affordable, the cleaning was thorough and everything was clean, and the Room had the minimum necessary amenities. The shower water pressure was also sufficient. The staff were also very pleasant at check-out. I wish there had been coffee service. If I have a chance to visit Matsumoto again, I would like to stay here again.

A clean Hotel near Matsumoto Castle. At night, you can enjoy a free beef bowl, and the breakfast was also very delicious, with curry and Nozawana rice among the options. There is also a nice bath on the first floor. I saw comments saying there aren’t many restaurants nearby, but if you walk a little toward the station, there are plenty of places to eat, so it wasn’t inconvenient. If I had to mention one downside, it would be the parking fee of 1,000 yen. When I took a morning walk to Matsumoto Castle, I noticed that nearby coin-operated parking lots are a bit cheaper. Even so, it’s an affordable and great Hotel. I will stay again.