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From the moment we boarded the elevator to the Ryokan from in front of Sounzan Station, it was an exciting experience. The Accommodation and all the staff welcomed us with a warm atmosphere, and everything—the Room, the carefully prepared meals, the Onsen, and the views—was wonderfully soothing. We were able to spend a slow, quiet, luxurious time. Thank you very much.

Now in my 40s and with my parents in their 70s, I stayed here for a special parent-and-child trip. Unfortunately, it rained, but in the end we had an extremely satisfying stay. The sense of history, the tasteful architecture and furnishings, the staff’s hospitality, the wonderful meals (we dined at Le Trianon for both dinner and breakfast), and the cleanliness of the large public bath—plus the stunning view from the open-air bath—were all outstanding. My parents were truly delighted as well. In particular, Le Trianon’s breakfast course was the best we have ever had on any trip! Each dish—from the egg dishes to the smoothies—was carefully explained to us, making it a memorable experience (I was especially impressed that they used eggs from my hometown). Recently I stayed at newer luxury hotels in Karuizawa and Atami in a similar price range to this Hotel, but this historic Hotel clearly stands apart in terms of service and atmosphere. I hope to return with my family someday. Thank you very much.

The Room was spacious, and we could relax with a calm view of Lake Ashi right in front of us. Unfortunately, the weather wasn’t great so we couldn’t see Mt. Fuji, but we hope to come back again on a clear day.

It was a wonderful Accommodation. The Room size and the open-air bath were both just right for relaxing. The staff were also lovely, with the perfect sense of distance, and it was very soothing. I’m quite strict about cleanliness, but it was flawless. I’d love to stay again. For this price, the quality makes me want to come back.

My second stay, following last winter. Last time I came by car. After sightseeing at Owakudani and other spots, I followed the navigation system and didn’t really know where it was, but this time I used the mountain railway and was surprised to find it was very close to Sounzan Station. Even on the walk from the station, I felt welcomed by a pleasant breeze and birdsong, and arrived at the Accommodation in great spirits. The attendant who looked after us was the same as last year. Their cheerful manner and excellent timing in serving meals were unchanged. The Room and shared areas were just as spotless as before—not a speck of dust—making everything feel wonderfully refreshing. The open-air bath assigned to each Room is located a short distance away, and ours was excellent again this time. With cuckoos calling more beautifully around this season, I could truly relax in both sound and hot water. The meals were delicious as before: a soup with pike conger eel (hamo) and junsai; seasonal ingredients like Manganji peppers with superb seasoning; gourd “kaminari-boshi,” which I hadn’t tasted in ages; plus breakfast highlights such as the vegetable salad and dressing, perfectly grilled salted salmon (both seasoning and doneness), and fresh yuba served at just the right moment. An Accommodation I’d love to return to for its hospitality.

I finally visited this long-awaited Hotel for the first time. I called on the day of arrival and requested Shuttle Service to Chokoku-no-Mori Station. Because the number of Rooms is limited, neither the dining areas nor the Onsen ever felt crowded, and I was able to relax at a very leisurely pace. The staff’s thoughtful hospitality was outstanding, making it a truly meaningful stay. The cocktail pairing at dinner was a wonderful experience, with cocktails I would not normally order myself. Brunch also offered a wide variety of options, and it was a delight to enjoy champagne and wine from the morning. I felt this Accommodation is easy to use even for solo travelers. Thank you very much for such a wonderful time.

I first stayed here in January 2026, and this was my second visit. This time I returned in the season of fresh greenery, and along the several dozen meters from the accommodation building to the separate Onsen building, white citrus blossoms were in full bloom. I was able to enjoy their sweet fragrance while soaking in the Onsen. It’s wonderful that each season brings new discoveries. The meals were consistently high quality, and I was satisfied with both the taste and portion size.

This was my first stay here. The Room was clean, with a great view, and when I looked down from the open-air bath I could see the mountain railway tracks; when a train passed by, I could hear the clattering sound, which added to the atmosphere. However, it felt inconvenient that the bath and washbasin area were separate and required passing through the Room. I also wished there had been a shower hook at a lower height, and that the bathtub had been a bit larger. The meals were delicious, but the champagne we requested during meal preparation arrived late—only after several dishes had already been served—so if it was going to take time, I would have liked to be informed at the start. We also enjoyed having tea sweets in the Room as something to look forward to as souvenirs, but they weren’t available in the shop, which was disappointing.

This was our third stay. We visited as a three-generation family trip (8 people), including our grandparents and two children aged 5 and 3. What makes this Hotel special is that everyone—from kids to seniors—can enjoy it in their own way. There are indoor and outdoor pools as well as Onsen Facilities (with well-stocked amenities), so you can relax without worrying about the weather, which is a huge help when traveling with children. Our kids used the pools and Onsen again and again, played in the kids’ room and game area, and looked happy throughout our stay. The guest rooms are spacious, and the entire building feels open, so even with three generations we never felt cramped. Our grandparents also enjoyed the Onsen and the shop, spending time relaxing inside or taking walks nearby at their own pace. The staff were consistently courteous, which made us feel comfortable throughout our stay. Access from central Tokyo is convenient; our train-loving child enjoyed traveling by Shinkansen, and it’s also easy to reach by car—another big plus for multi-generation trips because it reduces travel fatigue. Our child likes this Hotel so much they said they want to live here. As parents, we feel confident staying here, which is why we keep coming back. I highly recommend it for families with preschoolers as well as senior travelers. We’d love to visit again as a family.

This was my second stay, and once again I was very satisfied with both the generous portions and the delicious food. There were so many kinds of salad at dinner, both in variety and quantity—even the owner said he wasn’t sure how many there were. The salad alone can fill you up, but the bread was also excellent, and the hamburger steak was wonderfully meaty—very satisfying. The Onsen is a private bath. It’s close to the source spring, with a strong sulfur smell, and iron tends to oxidize. The temperature is just right, so you can soak slowly and relax. That said, the Facility is a bit old (the owner even joked it’s like a haunted house...), so it depends on whether it feels worth it for the price. For the Eco Plan, be sure to prepare properly yourself—bring changes of clothes, trash bags, etc. Once you get used to it, you won’t mind how old things are; it actually feels quite comfortable. We’ll be back again. Thank you very much.