Stasiun Nakano × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

The Hotel Room was very spacious, with a sitting area and large paintings, which allowed me to relax and feel at ease. I had an online interview to secure a new project, and I was so impressed by the elegant Room that it put me in a confident mindset. Perhaps because I took the interview calmly, I was told, “Perfect.” The spaciousness of the Room brought peace of mind, and I was extremely satisfied. The balcony had a table and chairs, there was also a TV in the bathroom, and the ceiling featured special curved woodwork that made it feel like being on a ship. I was able to spend truly meaningful time here. I look forward to staying again.

I visited again after about a year, and as expected, many things had been improved. There were new systems related to cleaning, and even small touches like having tissue paper in the washroom. From the start, it was already a very convenient Hotel—with an amenity buffet, separate bath and toilet, and a washbasin in the bathroom—and I also loved how pleasant it was to be greeted by every staff member I passed in the building. On top of that, after check-in, when I asked at the front desk for extra towels, they arranged for additional towels every day during my stay. I was impressed by such thoughtful attention. Once again, it was a very satisfying stay!

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.

We traveled from Tokyo to match my son’s first long weekend since starting his career. On an extremely hot day, having direct access from the station made things so much easier, and the original welcome drink really hit the spot in the cool lobby with a gentle aroma. From our new and spotless Room, we couldn’t stop watching the trains filling the window—both of us were captivated. In the morning, I chose the pho from the selectable mains; even after finishing it, it was a modest portion, so I could still fully enjoy the rest of the buffet. It was a short stay, but it felt more luxurious than the price suggested. I’d love to stay again if I get another chance.

The unit bath was a bit dated, but I had a comfortable stay. I had plans in Ginza the following week, so I booked another Hotel in the same group with confidence.

A Hotel directly in front of Oimachi Station and integrated with a large commercial Facility. It was clean, functional, and comfortable. There were no complimentary amenities such as toner, cleansing oil, or lotion, but it was reasonably priced and I was satisfied. Thank you.

Stayed for one night. I couldn’t hear noise from the neighboring rooms and slept well. I wasn’t sure how to do the self check-in and had forgotten my room card, but the wonderful concierge helped me. It’s close to the station, and there are plenty of shops nearby, which was very convenient.

This was my second stay. Both check-in and check-out can be done at a machine, which is convenient. Amenities are provided in a system where you choose what you want and take it with you. If I had to ask for one thing, I would like single-use skincare items. The Room was clean and comfortable. I also enjoyed the plum kelp tea. Thank you very much.

Tokyu Stay offers in-room laundry facilities, which I always appreciate, and the Gotanda location was particularly excellent. Firstly, it is conveniently located near the station and easy to find. The room features practical shelves, a chair with a backrest as well as a stool, conveniently placed outlets, and ReFa products. Additionally, I requested a taxi during my stay and was impressed when they addressed me by my last name even though we had only met briefly at check-in. I would love to stay here again!

This was my second stay. Since I traveled by car, I really appreciated being able to secure a parking space in advance. The Room was also relatively clean. There is a convenience store nearby, which is very convenient. The amenities are minimal, so it would be nice if skincare items were available. It felt like the vast majority of guests were international travelers. I was able to relax and enjoy my time in the Room.

It feels very minimal, but it’s clean and I think it’s very good. This time I used it for day use. There was a desk with a lamp, and there was also a window, so I was able to spend my time very comfortably. I also personally liked the layout: shower only, with the toilet separate. It felt geared toward inbound travelers, but I think Japanese guests would enjoy it too. I’d like to see the larger Room as well.

This is truly one of my favorite Hotels, directly connected to Osaki Station with excellent transportation access. This time I had plans in Omotesando and also went to Shibuya, Shinagawa, and Yurakucho, and the location was perfect for getting around. The price including breakfast was a great value. As I always mention, if there were just one more something at breakfast, I think I would like it even more. More Hotels are putting extra effort into their breakfast these days, so please consider it.

The room was spacious and very comfortable! There is a convenience store right in front, and parking near the station was available for 900 yen overnight, making it a great accommodation for the trip! If I had to point out something, it would be that the bathroom tiles felt old and a bit dirty.

This was my second stay, and it was comfortable. The location is convenient from Gotanda Station, and the staff were very helpful. The Room did not feel too small. I would like to stay again.

They upgraded me from a single to a double. Due to my schedule, I checked out before 10:00. On the way from the Room to the elevator, I passed a housekeeping staff member (a foreigner), but they did not greet me at all. I believe a pleasant greeting is the best way to start the day.

I truly appreciate your prompt and courteous assistance, even though I realized on the 4th day of my stay that I had entered the wrong number of nights in my Reservation. I would love to use your service again!

Because the exterior was under construction, it was hard to find, but I managed to arrive. The front entrance felt a bit old. The room was clean and well maintained. The bed may have been a little too soft. The bathroom also felt old. However, it’s close to the station, so there were no issues for business use. Thank you.

The sink is narrow, and the faucet is fixed, making it difficult to wash your face. There was no clear way to dehumidify the room, resulting in condensation on the walls.

I visited after a long time. As before, the Room was equipped with everything necessary for a comfortable stay, and I enjoyed the unique view from the high floors. The staff were very friendly, which allowed me to relax and enjoy using the Facility, including the lounge, making my overall experience highly satisfying. During check-in, I was informed that breakfast would be served in the lounge and that dining at the restaurant would incur an additional charge. While I initially felt a bit disappointed as I had been looking forward to enjoying your Crème Brûlée French Toast for breakfast, I was pleasantly surprised by how delightful breakfast at the lounge turned out to be. Although the buffet itself is smaller in scale, it was wonderful to have various types of Dutch Baby pancakes available for order. I look forward to visiting again soon. Thank you very much for your hospitality this time as well!

It happened to be a stay on a day of heavy snowfall, but we had a wonderful time. To be honest... I think I may have made a Reservation at the exact moment a Plan that should have already ended briefly appeared online. I feel sorry if this caused trouble for any staff member or OTA manager, but I’m truly grateful that you were able to accommodate us. The thoughtfully designed Room, ORDY’s bread, and the staff’s perfect sense of distance—all of it made for an incredibly comfortable stay. Just one thing: perhaps because it was such a snowy day, it was quite cold near the windows. The sofa and bed were by the window, and the cold air coming in from under the curtains was noticeable. I suppose days this cold aren’t really expected in Tokyo. We noticed the floor heater partway through and used it. We would love to stay again. Thank you very much. One more question: wasn’t that breakfast item a “croque madame”?