Stasiun Ashigara (Prefektur Kanagawa) × Akomodasi populer dengan matahari terbenamKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

This was our third stay. We visited as a three-generation family trip (8 people), including our grandparents and two children aged 5 and 3. What makes this Hotel special is that everyone—from kids to seniors—can enjoy it in their own way. There are indoor and outdoor pools as well as Onsen Facilities (with well-stocked amenities), so you can relax without worrying about the weather, which is a huge help when traveling with children. Our kids used the pools and Onsen again and again, played in the kids’ room and game area, and looked happy throughout our stay. The guest rooms are spacious, and the entire building feels open, so even with three generations we never felt cramped. Our grandparents also enjoyed the Onsen and the shop, spending time relaxing inside or taking walks nearby at their own pace. The staff were consistently courteous, which made us feel comfortable throughout our stay. Access from central Tokyo is convenient; our train-loving child enjoyed traveling by Shinkansen, and it’s also easy to reach by car—another big plus for multi-generation trips because it reduces travel fatigue. Our child likes this Hotel so much they said they want to live here. As parents, we feel confident staying here, which is why we keep coming back. I highly recommend it for families with preschoolers as well as senior travelers. We’d love to visit again as a family.

This was my first stay here. The Room was clean, with a great view, and when I looked down from the open-air bath I could see the mountain railway tracks; when a train passed by, I could hear the clattering sound, which added to the atmosphere. However, it felt inconvenient that the bath and washbasin area were separate and required passing through the Room. I also wished there had been a shower hook at a lower height, and that the bathtub had been a bit larger. The meals were delicious, but the champagne we requested during meal preparation arrived late—only after several dishes had already been served—so if it was going to take time, I would have liked to be informed at the start. We also enjoyed having tea sweets in the Room as something to look forward to as souvenirs, but they weren’t available in the shop, which was disappointing.