Stasiun Tonai × Akomodasi populer dengan pemandian saljuKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

I was truly moved by your warm hospitality. This is an inn I would love to visit again. Although it’s a bit far from central Tokyo and I had long admired it while hesitating, I’m so glad I finally decided to stay for two nights this time. Not only were the location surrounded by deep mountain nature and the atmosphere of the property wonderful, but the view from the famous standing bath was absolutely breathtaking. The cuisine and facilities exceeded my expectations, but what stayed with me most was the thoughtful care shown by all of your staff. When my mother became carsick on the way, you promptly guided her to our room and even handled check-in there; and when we brought a portrait of my late father to dinner, you kindly prepared a glass and even an appetizer for him as well—this touched me deeply. Thank you for such exceptional hospitality that truly warmed my heart. I would love to return again in a different season.

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly impressed. At the dining venue, there was plenty of space between each group, so our child was able to focus quietly on eating. Also, we really appreciated that you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze. When we checked our answers for the puzzle game, the front desk staff assisted us so kindly and thoroughly, which made our child very happy. I don’t usually post a Review, but I was so moved that I wanted to share this one. We travel to Matsumoto every summer, so we’d love to stay with you again next year. Thank you very much.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

I’ve stayed at various Vacation Villages, but Retreat Azumino Hotel was completely different from any of them! This Hotel is too good to enjoy in just one night. It made me want a Multiple Night Stay. It’s quiet, spotless, and I have nothing to complain about.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

The full-course dinner in the evening was our child’s first experience, and it was a wonderful one. Everything at breakfast was delicious. The restaurant staff were warm and attentive, which really impressed us. We would definitely like to visit again.

We stayed in a private cottage with an exclusive dog run! The cottage was very clean, quiet, and extremely comfortable.\nDinner was catered in the Room, but there were no drink services, so we went to a convenience store in the evening to buy some. We strongly felt it was necessary to bring our own items in advance.\nThe reception was far from the Room, and the guidance felt a bit rough, so we rated it 4 stars. However, we were very satisfied with the Room and found the hinoki bath soothing. We will stay again!

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.

We arrived around 5:30 pm, and everyone was hungry, so we asked if dinner could be served from 6:30 pm, and they kindly accommodated our request. First, the bath. The facilities were very clean, including the changing area. Dinner had many dishes and was delicious. A young man was in charge of our table; although he seemed a bit inexperienced at times, we appreciated his sincere, hardworking attitude. The next morning, we all enjoyed another bath and then had a delicious breakfast with a wide variety of dishes. We used the local bus both ways. On the way there, we took a bus that arrived about five minutes late due to rain from the nearby bus stop, but when it passed in front of the inn, the staff waved to us—everyone was truly touched. It was a warm and welcoming place to stay. Thank you very much.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

A large Hotel that appears as you steadily climb the mountain after passing through Azumino’s peaceful countryside. It was my first visit in several years, and it had been renovated—the lobby, front desk, and large public bath were all new and spotless. After the sauna, relaxing on the outdoor terrace surrounded by forest air was incredibly refreshing. Meals are served on a terrace overlooking the woods. In particular, in the morning I enjoyed coffee and pancakes while being soothed by birdsong and the scent of the trees. (I also had grilled rice balls and curry.) We stayed in a maisonette Room, which was spacious and perfect for a relaxing stay. I’m planning to return again in a different season.

We stayed as a family of four, and the kids were thrilled—they’re already saying they want to come again in winter. The meals were delicious and more than we could finish, so we almost felt bad leaving any. Drinks were all-you-can-drink, and the ice-cold draft beer was fantastic. The kids also enjoyed making their own original drinks. We also loved being able to enjoy the free-flowing Onsen anytime, and went in many times. Unfortunately, the weather wasn’t great so we couldn’t see the stars, but next time we’d like to come back specifically to enjoy the starry sky.

Although the rain and thick white clouds sometimes blocked the view completely, the views from the Room overlooking the town, from the restaurant, from the lobby in front of the front desk, and from the open-air bath were all wonderful.

I had used the Onsen several times as a day trip, but this was my first time staying overnight. The toothbrush provided in the amenities was a bit hard, but that’s easy to solve by bringing my own next time. Other than that, I had a comfortable stay with no complaints. My Room had a view of Mt. Jonen, but since I arrived at night I couldn’t see it then. I enjoyed Mt. Jonen the next morning, but I left in a hurry and couldn’t take my time to fully appreciate the view, which was a bit disappointing. Next time, I plan to check in while it’s still light and enjoy everything properly. I’d like to stay again. Thank you very much.

Stayed with family on a plan with two meals. - Staff The staff were very kind and accommodating. Thank you very much! - Meals The food was very delicious! No complaints. - Bath The night view from the open-air bath was beautiful. It was a bit disappointing that the shower water pressure dropped a little halfway through. - Room The room was spacious, with air conditioning and a stove in each room, making it warm enough to spend the night. It was a bit inconvenient that there was no washroom or toilet in the room, but it was acceptable. - Thoughts It seemed like there weren't many guests, so it would be nice if it was more lively...