Stasiun Maekawa × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

We stayed here to celebrate my partner’s birthday. The property was very clean, and there were so many thoughtful touches to enjoy—like the complimentary drinks corner, a small selection of toys, plenty of large public baths, and even handheld fireworks—that we couldn’t experience everything in just one day! Above all, the staff’s attentiveness was outstanding. They helped serve the birthday cake and presents, provided candles and a brazier for the fireworks, and adjusted the lighting to create a lovely atmosphere—we truly felt their care. My partner was very happy as well. We’d love to stay again!

I use this hotel when I return home, including my once-a-year visit to the family grave. It’s close to the station, and I can stay here with peace of mind. As always, I’m satisfied with breakfast. With prices rising for so many things these days, I know it must be difficult, but I hope you can maintain the quality as much as possible. If I’m able to come again next year, I’d like to stay here again. The grab bar in the Room bathroom was positioned a bit inconveniently for elderly guests.

You can get here from Nagaoka Station without getting wet even when it rains, and there are plenty of restaurants around the Hotel, so you won’t have any trouble finding a place to eat. Above all, the price is very reasonable, so I made another Reservation. There is a free coffee machine in the lobby, and while the Hotel itself doesn’t seem new, the room feels clean. The staff were also pleasant and helpful.

I arrived at the Hotel early, so I was guided to sit and wait in the lobby until my room was ready. That actually worked out well. Once I sat down in the lobby, it felt surprisingly spacious, and with artwork on display it really gave a “new Hotel” impression. They also offered complimentary drinks such as smoothies and lemon water, which were delicious—I had several cups. The coffee from the coffee machine available from 3:00 PM was also authentic and very good. Not only the lobby, but the guest rooms and the large public bath were truly spotless. Choosing this place was absolutely the right decision. The only disappointing point was that when I went to the breakfast venue, there were no staff stationed at the entrance, and the sign instructing guests to put their breakfast ticket into a basket was placed in an inconspicuous spot. As a result, I waited at the entrance for a while (another guest told me what to do). If guests are supposed to put their breakfast tickets into a basket, I’d like it to be made clearer. If I have another chance to visit Nagaoka, this Hotel will be my first choice.

This was my first time staying here. It’s close to the interchange, so it’s convenient if you’re driving. There are also many restaurants within walking distance—Bikkuri Donkey, Yamaokaya, Komeda Coffee, Kora, and more—so you’ll have plenty of choices. The Room was clean and there is a large public bath as well. I would like to stay here again.

We stayed as a family of five. During Golden Week, the breakfast included, Facility, and service were all excellent. We would like to stay again if we have the opportunity.

The food was truly wonderful! This was a trip for four of us (parent and children) to give my elderly, ill father a change of pace, and even he—whose appetite had recently declined—ate almost everything. The carefully prepared dishes were a delight for both the eyes and the palate. The bath was also great; soaking while enjoying the forest atmosphere felt wonderfully refreshing. The only point that made me rate the Facility slightly lower was that there was no window screen in the Room, so we couldn’t fully enjoy the fresh air indoors, which was disappointing. Overall, it’s a fantastic Accommodation! We’d love to visit again, and we look forward to seeing you next time.

I stayed here because it had been renovated. Although it was a single Room, it was spacious, clean, and well maintained, so I had a very comfortable stay. I used the large public bath twice—once at night and once in the morning—and was satisfied with that as well. This is a Hotel I can recommend.

The breakfast is incredibly delicious.

It was excellent! The Room was spacious and very clean. There were no unpleasant aspects, and I had a comfortable stay. Additionally, although the usage time is fixed, the welcome drink service included not only soft drinks but also Japanese sake tasting and chuhai, with unlimited refills—a truly attractive feature! I would definitely like to use it again if I have the chance.

Although the facilities felt a bit dated, the breakfast was excellent, everything was clean, and I was able to relax. The Hotel staff were very pleasant, and I would like to stay again. I wish there had been a shower cap among the amenities.

We stayed as a family of three: my spouse and I, and our fourth-grade son. We were mostly just there to sleep due to a family gathering, but it was convenient that the bathroom and toilet were separate. We pushed two twin beds together and did Child Sharing Existing Bedding with our child, and we were able to rest comfortably. The price was very reasonable, and we were satisfied with our stay.

Thank you for your hospitality. Previously, I used to make a quick return to Tokyo after the Niigata races, but this time I stayed overnight on Sunday. It was a traditional accommodation, and staying in a tatami room for the first time in decades brought back nostalgic feelings. The onsen was great, but above all, the meals (both breakfast and dinner) were outstanding. I would love to stay here again during my next visit for the Niigata races.

It was my first time in Nagaoka, and the Room was absolutely wonderful. The bathroom was stylish, but I was a bit confused as the shower couldn't be fixed in place, which I wasn't used to. It would have been even better if lotion and cleansing products were provided. Overall, I was very satisfied and would love to stay again!

This was my first stay in a while since changing jobs, but as always, the front desk staff were all efficient and smooth. As my regular Accommodation, it has a comfort you can only get from a familiar place, and I felt very relaxed.

Our family stayed for three nights. The place was clean overall, and we had a very comfortable stay. The washer-dryer was extremely helpful, the refrigerator was large, and it was great that we could fill the bathtub. We were also happy to receive a prompt and courteous reply when we contacted you with questions before our stay. This is an Accommodation we would like to use again when visiting Niigata.

I stayed here during the Nagaoka Fireworks Festival. The price was about five times higher than usual, but I understand that. However, the twin Room I reserved was clearly different from the photos—it seemed like a single Room with an extra bed added. I chose this because I wanted beds that were separated, so I was very disappointed. If there were any changes, I would have appreciated being informed properly in advance.