Stasiun Kitasu × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

They kindly explained the check-in process. I thought I wouldn’t be able to use the large public bath because the women’s hours were early evening and late at night, but they gave me a bath additive as a gift, so I was able to enjoy a relaxing bath in the Room. The Room was full of beds, but since I was only sleeping there, it wasn’t an issue. The bed was very comfortable! The table was large enough for snacks and such. It was a very clean Room and I had a comfortable stay! I signed up for breakfast on the day of check-in. The curry and croissants were great! The white rice was delicious too! Based on Reviews, I was worried about how small the Room would be and about the large public bath, but I had no complaints at all!

The large public bath also had many open-air baths, which was great, but the Room also had an open-air bath, so it was wonderful to soak at night and again early in the morning. Even after checkout, we could still use the large public bath, and we were given fresh towels at the front desk, so we were very satisfied. There is a restaurant for dinner, but breakfast is bring-your-own only; there is a 7-Eleven right in front of the property, so we used that. I wish there had been a Plan with an 11:00 checkout.

I accidentally made a Reservation for a smoking Room, but the front desk staff kindly checked whether a non-smoking Room was available and changed it for me since one was open. Thanks to that, I had a very comfortable stay. The bathroom was clean, the hotel is close to the station and there’s a convenience store nearby. Sometimes central air conditioning can’t be adjusted and that can be inconvenient, but I could control it in my Room, which made it even more comfortable. If I visit Kumagaya again, I’d like to stay here. Thank you very much.

It was a truly wonderful Hotel. From the moment I stepped inside, I felt a sense of calm and dignified atmosphere. The cleanliness throughout the building, the color tones of the furniture and interiors, the beauty of the design, and the carefully arranged details all conveyed the Hotel’s overall elegance. What impressed me most was the warmth of the staff. Their demeanor and choice of words reflected outstanding hospitality, allowing me to relax and enjoy my stay with peace of mind. Breakfast was also excellent—not only for the food itself, but also because it could be enjoyed slowly in a serene setting. It felt like one of the great highlights of staying at this Hotel. This Hotel is not simply a place to stay; it is a place to step away from everyday life and spend quiet time in refined comfort. I would highly recommend this Hotel to anyone who wants to take their time enjoying their stay while appreciating its beautiful atmosphere and distinctive world that the staff so carefully preserve. I sincerely thank all staff members for providing such a wonderful space and service. I would love to visit again. However, some guests’ behavior was disappointing. At minimum, basic manners matter—no swimming in the large public bath; no shouting by adults or children; no arguing or yelling between parents; no running in the breakfast area. Even though it was only one night, there was a significant gap between guests who wanted to enjoy a quiet, high-quality environment and those without manners. With both groups mixed together, it is true that there were many moments when I could not fully enjoy what should have been such a dignified and lovely atmosphere. The food, cleanliness, ambiance, elegance, professionalism at reception, quality of furnishings, and housekeeping (except for parts related to air conditioning within the building) were all excellent and very satisfying. This is an issue on our side as guests. Please follow basic etiquette in shared spaces: do not run (especially in the breakfast area), do not shout, do not argue loudly even as parents—and keep your voices down. Unfortunately there were many guests who did not observe these basics. I especially wish people would refrain from swimming in the large public bath. There were also children splashing water around with wash buckets—yet some parents did not correct them; instead they swam together with their children while being loud. It felt chaotic. I also did not want to witness arguments between parents. I do not want to hear shouting or yelling. If only guest behavior improved—but aside from that point, this Hotel is outstanding!

It was very quiet and I slept well. The Room was easy to use and comfortable. It was very cold outside, but the Room heating could be turned up comfortably—great!

It was very close to the station. The gyudon and ramen at night were delicious. The Room was clean and well maintained. Breakfast had a slightly limited selection, but it tasted good and included curry, so it was satisfying. Everything we needed was properly taken care of, and I would like to stay again.

I found this place while looking for somewhere to spend New Year's with my dog. The entire facility was clean and comfortable. There were plenty of amenities for dogs, and the spacious dog run allowed my dog to run around happily! The BBQ offered a wide variety of meats, which was very satisfying! There was also a campfire event where we could enjoy marshmallows. Roasting marshmallows over the fire made them taste exceptional. Since it’s a villa, we could enjoy a private space and had a wonderful New Year's experience!

We stayed with our 3-, 2-, and 1-year-old children. Thank you for your very attentive service and for the toys for the kids. We would love to stay again if we have the opportunity.

I was looking for a nearby Hotel to stay at on short notice with my daughter and found this one, so I made a Reservation. I tried to choose the breakfast Plan, but it couldn’t be selected, so I went with the No Meals Included Plan. We arrived after 7:00 p.m. during a sudden torrential downpour. I couldn’t find the parking lot and drove around for a while, but in the end we were able to park at the Times lot next to the Hotel, which was a relief. Check-in was done via a machine, but the staff kindly guided us and everything went smoothly. The Room was compact, but clean and comfortable. For the yukata, I sleep more comfortably without an obi belt, so I wish it had inner ties plus an additional set of ties on the other side. The large public bath was very relaxing and I was very satisfied, but there was quite a bit of hair on the dressing room floor. It would be great if there were lint rollers available. Next time, I’d like to have breakfast!

Close to the station, I was completely taken with its compact design. It's a Hotel I would like to use again.