Stasiun Shin-Sugita × Akomodasi populerBerlokasi di Hotel·penginapan gaya Jepang yang memiliki penilaian tinggi

The Room's facilities were clean and user-friendly, and having both a bathtub and washing area was the best part. The hairdryer was Dyson, the showerhead was Refa, and even the air purifier in the room was Dyson—everything felt luxurious. I would love to stay here again!

I stayed for one night and two days to celebrate both my mother’s birthday and mine. At afternoon tea, you kindly wished us a happy birthday and showed such warm consideration. At the spa, you provided a quad cane for my mother, who feels unsteady on her feet, and even moved our locker closer to the bathing area—your thoughtful attention to detail truly moved me. We had Japanese cuisine for both dinner and breakfast, and everything was delicious. Although this is an international Hotel, we felt authentic Japanese hospitality throughout. You also took wonderful commemorative photos of my mother and me for our birthdays, which became a precious memory. Lastly, the malasada we enjoyed at afternoon tea was so delicious that I made a special request to have it again at breakfast. You kindly accommodated us, and I was able to enjoy it to the very end with no regrets (lol). Thank you! Thanks to the care shown by all staff members, it was an extremely satisfying stay. I would love to visit again with my mother.

We stayed to celebrate a family birthday. The view from the window was amazing, and our whole family was thrilled from the moment we entered the Room. The view from the 12th-floor front desk was also wonderful, and the night scenery was truly beautiful. The drinks we enjoyed in the lounge while watching the night view, as part of the Diamond member benefits, became one of the best gifts for our family birthday celebration. The Room had two sinks, and the bathroom had a washing area, which made it easy for me to bathe together with my elderly mother—something we really appreciated. The staff were very kind, and breakfast was delicious; it was a thoroughly satisfying stay. Chinatown is very close by, and we also walked around nearby spots such as Hotel New Grand next door, Yamashita Park, and Honmoku. However, because of the heat, we often returned to the Hotel to rest soon after. Everyone kept saying during our stay that we would like to come back and stay at this Hotel again in a season other than summer. We would love to stay again. Thank you very much.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear, which I really appreciated. It was al

The access to Kamakura and Enoshima was excellent, and it was very close to Ofuna Station. The Room was clean, and there were various rental items like smartphone chargers, which were very helpful. Around the Hotel, there were many restaurants and supermarkets, making it very

The cleaning was thorough, and despite this, it has become a favorite Hotel that I would definitely like to visit again. From check-in to check-out, the heartfelt greetings and responses from the Hotel staff allowed me to experience the excellence of a first-class classic Hote

The hotel is directly connected to Yokohama Station, making it very convenient, and the staff's service was excellent. The Room was comfortable, and the breakfast buffet was very delicious... everything was excellent. I would definitely like to use this hotel again when I visit Y

If you go expecting a typical business hotel, you’ll be pleasantly surprised by how clean it is! I could watch lots of apps on the TV by logging in, and I was able to mirror my screen as well. Also, I personally loved the drip coffee bags and lemon mint tea—such a nice touch. For

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

Everything was well taken care of, and I was able to enjoy a comfortable trip. It was also great that the Hotel is close to convenience stores and the station. When I asked about a nearby bus stop for sightseeing, the front desk staff responded kindly and helped me find it smoo

With Halloween decorations everywhere due to the season, and beautiful fresh flowers in front of the reception, it was truly delightful. The lounge exclusively for guests also had outdoor terrace seating where we could enjoy the pleasant breeze from the harbor in both morning and

The Room has been renovated and is very clean. A DVD player was provided in advance, and there’s a 50-inch TV with a large screen where I watched my own DVD—Monteverdi's opera "The Coronation of Poppea." It was enjoyable even from bed! The bathroom features ReFa showerheads

The water provided in bottles instead of a water dispenser was also nice. As for breakfast, the staff were pleasant, and perhaps because there were many female staff members, everything was kept very clean. Although my stay was short, I really enjoyed it. Thank you very muc

This time's Junior Suite was incredibly spacious and stress-free. The interior design, dining experience, and staff hospitality were all exceptional. Even when I stay at other accommodations, I always find myself coming back to Pier 8! (laughs) Looking forward to visiting a

I also wanted to try the late-night soba.) By the poolside you can order food and drinks and even rent float rings—everything is thoughtfully provided. Even though it’s in Yokohama near central Tokyo areas, it made me feel like I was staying at a Resort Hotel. Both check-in and

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

The reception and breakfast staff were all very kind. They also kindly stored our luggage after check-out, which was very helpful. Thank you. The amenities were excellent, and it was nice to choose from various types of pillows. The welcome drink had a variety of options that co

The Hotel is close to the station, so it was easy to drop off my luggage and head out. Amenities were self-service, but there was a good selection of teas, which I appreciated. The desk was spacious enough and the bed was comfortable—overall a very satisfying Hotel. There is an I

Upon arrival, the hotel’s exterior gave a chic impression—subtle yet elegant—and at night, the neon lights at the entrance blended beautifully with Chinatown's atmosphere. The room’s layout and interior design were very calming, allowing us to relax fully during our stay.