Stasiun Atami × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 3Halaman 目

Thanks to you, we had a wonderful trip. Spending a full day relaxing in complete privacy, without meeting anyone and without worrying about time, was truly a luxury. And the sushi dinner was outstanding—we couldn’t have been more satisfied. We felt genuinely refreshed and made wonderful memories. Thank you so much to all the staff.

The open-air bath was wonderful, and we really enjoyed the delicious meals. It’s a small, simple inn without a lobby or shop, so we were able to relax in a very calm atmosphere. Once you enter and take off your shoes, everything is tatami, making it easy to walk around. We had in-room dining during our stay, so aside from going to the baths we didn’t need to leave the room at all—which made it even easier to spend a quiet, leisurely time.

This was our first stay. My husband has an illness and limited mobility, but our family of four was well taken care of with a wheelchair. The Hotel was very clean throughout, and all the staff were kind—truly a wonderful Hotel. We were very satisfied with both the room and the private open-air bath, and the large public bath was excellent! However, since our room was on a lower floor, we sometimes made eye contact with construction workers in the building right in front of us, which was a bit uncomfortable... Next time, we hope to stay on a higher floor. It’s a Hotel that makes you want to come back again soon! Thank you for your hospitality.

Thank you as always for your hospitality. The meals are delicious, and the staff are very friendly. I like it so much that I stay here several times a year. As a smoker, I truly appreciate this hotel at a time when more and more hotels are becoming non-smoking. I look forward to staying with you again.

Thank you very much for your hospitality. The room was spacious, and although there were some areas where the flooring and wallpaper were peeling, we were able to relax in a stylish space. There were many calm, comfortable areas throughout the building; it was a tasteful property, and the garden area was also wonderful. Was this building designed by a well-known architect? Being able to watch the fireworks from our room was amazing. The open-air bath also offered a fantastic view with the ocean right in front of us. The food was delicious as well. However, it was disappointing that there were long lines at breakfast because there were only two types of coffee machines and each had limited options. Also, the coffee from one of the machines was far too weak. Since there are rooms where pets can stay as well, we would like to bring our dog next time and stay again. Thank you for a wonderful time.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.

We stayed as three generations. We made a Reservation for three Rooms: a baby Room for our young grandchild, a Room with an open-air bath for us grandparents, and twin Rooms for our two daughters. There happened to be a fireworks festival during our stay, and we were able to enjoy an amazing display—such a wonderful memory. The buffet offered a wide variety of dishes, and everything was replenished quickly so nothing ran out. We love traveling and have stayed at many Hotels, but this Hotel is one I would definitely recommend. Free baby food was available, and there was also a kids’ buffet set up so small children could easily help themselves. I think it’s a Hotel where both adults and children can have a great time. During the Reservation process, I made a mistake that caused trouble for the Hotel, but they supported us in many ways and we truly appreciate it. Thank you very much. We would love to visit again.

The complimentary drinks and soft-serve ice cream after check-in were a nice touch. There was also bread at breakfast, but it ran out quickly and wasn’t replenished afterward. There were no skincare items like toner, so be sure to bring your own! Great value with no unnecessary frills or extravagance, so I could relax without feeling self-conscious. The meals were pretty good as well. I’d like to visit again if I have the chance.

Service, hot springs, meals, room, and tranquility—everything was excellent. I would definitely like to visit again. However, perhaps because of the season, we were heavily bothered by mosquitoes at the large public open-air bath and on the terrace of our room. There was mosquito coil incense in the private bath, but it would be appreciated if it were also available in the room and in the private bath. We borrowed an anti-itch ointment from the front desk. It was a lifesaver—thank you very much.

It was a truly wonderful Accommodation! It’s a private, whole-house traditional home, and I arrived wondering what it would be like to have a foot bath and karaoke in the living room. It was exactly as imagined—both were boldly set up, and both adults and children enjoyed them. In particular, the donut-shaped foot bath (Onsen) was fantastic; as soon as we arrived, we all gathered around it and had a great time. With a table in the center, it was convenient for placing drinks and more. There is no front desk, so communication with the Accommodation is only by email or phone. Even so, we really felt their hospitality: before check-in on the day of arrival, the manager had already started running the Room air conditioning and preparing the Onsen in the bathroom. They also provided Nespresso and bottled water. There were also handy extras like a Bluetooth speaker, some magazines, puzzles, and other small items—there was never a dull moment. Fun for both adults and kids all day long! The only thing that concerned me was the river. Perhaps due to several days of heavy rain, at bedtime we could hear the roaring sound of the river right next to us, which made us feel slightly uneasy. However, by checking river information and making sure our child didn’t open any windows, we were able to stay without any issues. It was such a unique Room experience that we had an amazing time—we’d definitely love to stay again!

We arrived a little early, but relaxed in the lobby while enjoying shaved ice. That kind thoughtfulness made us very happy. This is an old but truly lovely Hotel, quietly nestled in the mountains of Atami. The soft, high-quality Onsen is outstanding. The building does show its age, and there is also an area where the owner lives, but that is more than made up for by the wonderful Onsen and meals. Fresh sashimi. Delicious fresh salmon roe. Steak and sukiyaki, and a great variety of desserts, fruit, and ice cream—everything was very satisfying. The amenities are plentiful as well—both in the Room and at the large public bath: DHC face & hand soap, gel lotion, cleansing oil, body & hand milk, milky gel, and hair milk, plus KOSE shampoo, conditioner, and body soap— an excellent selection. There is also a pool that can be used year-round, which is great for children. It really felt like what you would expect from Livemax. Considering how travel costs have risen in recent years, this resort offers excellent value for money. Many of the staff are from overseas, but they are well trained so we felt at ease and very comfortable throughout our stay. Whenever we want good hot springs water or delicious sashimi again, we will come back to stay here. I would highly recommend this very comfortable Hotel to many people. Thank you very much for your hospitality. We look forward to staying with you again.

The meals exceeded expectations—I was amazed by the all-you-can-eat alfonsino sashimi. Despite being a small property, they offered a live steak station, chocolate fondue, eel rice, tempura, and plenty of local ingredients. The staff were polite and attentive while keeping a comfortable distance. Breakfast was also enjoyable, with both Japanese and Western sides as well as yogurt, crepes, fresh fruit, and even gelato. The room was average. It was disappointing that the front desk service felt unreliable.

I was looking for a cost-effective place near the station as I planned to check in around 9 PM and check out before 8 AM the next morning. The Room's size, cleanliness, bed comfort, and shower pressure were all excellent. Breakfast was served quickly and was very satisfying. The staff at the front desk were kind and very pleasant. This is a Hotel I will definitely use whenever I visit Atami.

Check-in isn’t self-service—friendly staff will welcome you with a smile. They not only upgraded our room for my sister’s birthday, but also prepared a surprise—so touching! We enjoyed welcome drinks on the rooftop while feeling the sea breeze, and both dinner and breakfast were high-quality buffets we could savor without worrying about time. Everything is barrier-free from the parking lot, with an easy layout, so my mother—who can’t walk much—could stay comfortably and安心. We can’t wait to come back soon. Thank you very much!

Wanting a break from work and everyday chores, I searched for an Onsen Accommodation where I could truly relax even on my own, and that’s how I found Yugawara Fuga. I made a Reservation for the Shuttle Service from the station. The driver was very kind, and we chatted a little—it was really enjoyable. After arriving, check-in was smooth because I had completed smart check-in in advance. You can choose your favorite yukata, then enjoy tea in the café lounge with cake and sweets served in a mug you like. There were plenty of books as well, and being able to relax while looking out at the garden felt wonderfully luxurious. The Room was more than spacious enough for one person—a Japanese-style room with a nostalgic feel. There were no small children among the guests, and since there is no TV in the Room, it was quiet and easy to simply unwind. Everything was very clean; the sink area was spacious, and the lighted mirror made it convenient to use. The futon is self-service—I prefer laying it out when I want, so it didn’t bother me at all. If you’d rather not set up your own bedding, I recommend choosing a room with beds. There is a cypress bath in the Room, but I liked the open-air bath and large public bath so much that I ended up using those several times—and never used the in-room bath after all. For dinner I chose the light course; it was still plenty of food and left me full. It was also nice that dessert and tea were included. Since it was during peak busy hours, there were moments when we waited a bit between dishes, but it didn’t bother me. The dining staff stayed efficient while still taking care to explain each dish and serve attentively—their dedication came through, which made waiting easy. I also felt their teamwork was excellent. As a solo traveler, they thoughtfully considered my table placement in the restaurant as well. The appetizers were things I don’t usually get to try, and dishes like ochazuke made with mussel broth were unique and delicious. Breakfast was Japanese-style breakfast. The soy sauce I made myself at the café lounge the day before tasted great over an Onsen egg (soft-boiled egg), and it went perfectly with fifteen-grain rice—I couldn’t stop eating. The pork miso soup made with Izu miso paste plus pickled plum (umeboshi) was unusual in a good way. There was also plenty of rice served in an ohitsu pot—more than enough—so even those with bigger appetites would be satisfied. I did nothing but soak slowly in the Onsen baths, enjoy delicious meals, and spend quiet time—overall extremely satisfying. Everyone at Hotel/Accommodation (staff) was kind and courteous. If I had to mention one drawback: there are quite a lot of steps/stairs throughout the building, and despite checking maps/signage first time around felt like navigating something of a maze on my way to large public bath area (I got lost initially). Still: I'd love return again treat myself once more!

I was truly relaxed by everything—the new, modern, spacious Room, the large Onsen public bath, the meals, and the view from the Room. Thank you very much.

Stayed overnight with friends and had a very comfortable time. Everything we needed was provided, so we didn’t lack anything. The Room had a great ocean view, which was amazing. It’s about a 10-minute walk to the beach, and you can also walk from Atami Station. The Onsen and the meals were both excellent!

I recently stayed here on a solo trip. The room had large windows that made it feel very open, with a great view, and I was able to relax in the hot spring and the private stone sauna. The welcome drinks available until 17:00 were also excellent. The meals were wonderful and let me fully enjoy local ingredients, but there was just one small disappointment: since the food was so delicious, it felt a bit unfortunate to be eating with disposable chopsticks. The staff were kind and the value for money was great, so I’d love to stay again if I have the chance!

The food quality was exceptionally high, and it made for a truly satisfying stay. Compared with other hotels in Atami Onsen or buffet dining in Kinugawa Onsen, the overall number of dishes is more modest, but signature items like steak and crab are well covered, so you never get tired of it. The welcome service from 3:00 PM (alcohol, oden, onsen manju buns, etc.) was also delicious. Breakfast stood out as well—the nikujaga (meat-and-potato stew) and the fresh toppings for the DIY seafood rice bowl were excellent, and I couldn’t help going back for seconds. All of the staff were international, but they were friendly and spoke Japanese very well; if anything, it added a refreshing touch that helped me forget everyday life. The building itself feels a bit dated, but the rooms and hallways are kept very clean. In particular, I’d give five stars for the individually controlled air conditioning (each room has been upgraded with a new unit and outdoor condenser), which made my stay comfortable without having to deal with seasonal centralized switching. The only disappointment (2–3 stars) was that the main public bath was under renovation, so we had to use private baths or facilities at a sister hotel—and there was no sauna. However, this was more than made up for by the excellent ingredients and the stunning ocean-view scenery. A great hotel for fully enjoying a solo trip.

I booked this Hotel after seeing it on YouTube, and it exceeded my expectations—it was a wonderful Hotel with a nostalgic charm that still retains the atmosphere of Japan’s Showa-era bubble period. There are many stunning scenic spots both inside and outside the building, and the meals offered a wide variety of dishes and were very delicious. I will never forget the breathtaking view of Sagami Bay from the large public bath, Spa Rium Nishiki. We stayed in an Ocean Wing Room, which was also clean. However, there was only one towel in the washroom, so I would have appreciated having face towels provided for each guest. Thanks to you, our Atami trip became a wonderful memory. Thank you very much to all the staff!