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The bar counter was wonderful, and we enjoyed many cocktails. When we shared our preferences, the bartender created drinks on the spot, making it a truly enjoyable experience. The champagne brunch we had been looking forward to was a luxurious moment with breathtaking views. We were able to relax at the bar during café time and in the Onsen until the 2:00 PM check-out, making for a very satisfying stay. We would love to visit again.

I’d been wanting to stay here someday, and it was a truly wonderful Room. The lighting had motion sensors, the facilities were barrier-free, and both loungewear and sleepwear (pajamas) were provided, making it very comfortable to spend time here. It was also nice to enjoy French cuisine again after a long time—it was delicious. If I had to mention a couple of points, it was sometimes hard to catch the staff’s explanations (in Japanese), and since the large public bath was set to 40°C, it felt a bit lukewarm; I wished the temperatures of the open-air bath and indoor bath could be adjusted separately. (It may be a healthy temperature setting.)

For sightseeing around Hakone and Lake Ashi, the location is convenient. The building itself is a bit old, but it has an Onsen and the pricing is reasonable. I stayed with dinner and breakfast included, and the portions were very generous—I was completely full. On weekdays, it seems to be run by one person, but he was a friendly gentleman. Thank you for treating me to wine as well.

We stayed to celebrate our wedding and wanted a different kind of experience, especially the infinity pool. We were happy to receive congratulatory words at the front desk. The infinity pool was a wonderful, extraordinary experience—watching the sun set behind Mt. Fuji and enjoyi

This was my first trip to Hakone, and I stayed at this Hotel. The phone support and the front desk service were both very pleasant. For dinner, we chose the French cuisine; the portions were just right, and everything—from the dishes to the dessert—was delicious. For breakfast, we had a Japanese meal, and the dishes made with plenty of local ingredients made for a wonderful start to the day. On our way back, it was raining and I was traveling with my elderly mother, so I waited in the lobby until the last minute for our mountain bus—and ended up missing it. The staff noticed we were in trouble right away and suggested several alternative options, which allowed us to catch our flight home safely. Thanks to your outstanding hospitality in every respect, we had a truly enjoyable trip. The only disappointment this time was the weather, but I would love to come back and try again. I will also recommend this Hotel to my friends. Thank you very much.