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Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

We stayed for 2 nights and 3 days. Our Room was a corner Room on the Kappa Bridge side, and we could feel the nature of Kamikochi from the window. The meals made with ingredients from Kamikochi, Nagano, as well as the paired drinks, were satisfying in both quality and portion size for two guests in our late 40s to early 50s. Throughout our stay, thanks to the attentive service from the staff, we were able to relax comfortably and create wonderful memories of Kamikochi. Thank you very much.

I was able to relax and enjoy a very peaceful stay. It was a wonderful hotel that felt comfortable and unpretentious, yet still had a sense of elegance and refinement. The high-quality but down-to-earth atmosphere left a strong impression, and I was able to spend my time at ease. The staff’s service was also excellent—their thoughtful attention was subtle and never overbearing. The refined yet unpretentious ambiance was truly comfortable, allowing me to unwind from the heart. This is a hotel I would definitely like to visit again.

My family and I stayed here the day before our Kamikochi sightseeing trip. The young proprietress was very friendly and easy to talk to, and her unpretentious, thoughtful hospitality was truly comfortable. The open-air bath in our Room felt amazing—I could have stayed in it forever. Dinner featuring Hida beef had so many dishes that we wondered if we could finish them all, but everything was delicious and we all ate every last bite. The beef tataki we received as a gift from the Accommodation was also outstanding! They also kindly helped us plan for the next day’s Kamikochi sightseeing, making our stay completely satisfying. We would definitely like to stay here again on our next trip to Kamikochi!

My first visit to Kamikochi became a wonderful memory! The staff were very kind and attentive, and I had a comfortable stay. The Room was well cleaned, making it pleasant to spend time in. The Room was also easy to use, with a view of the Azusa River from the room.

This was my first visit to Kamikochi and my first stay overnight. The location is excellent—just 30 seconds from Kappa Bridge—and the building is very clean throughout. The dinner and breakfast buffet offered a wide variety of options, and we were very satisfied. Neither my companion nor I drink alcohol, but there was a great selection of non-alcoholic drinks as well as craft beer. We toasted with a Shine Muscat sparkling drink. There is no TV in the Room, which encouraged us to go to bed early and fully enjoy our stay surrounded by nature. If the weather is good, you can also enjoy the starry sky.

I sincerely apologize for the great inconvenience caused by my carelessness. Despite that, thank you very much for your generous and understanding response. Thanks to you, the wonderful scenery of Kamikochi and the milky-white waters of Shirahone Onsen have left a vivid and lasting memory. From the courteous explanations when we were shown to our room and served our meals, to every encounter with your staff—who would stop to bow and kindly speak to us—your hospitality was truly first-class. Once again, thank you very much.

This Accommodation never disappoints, no matter how many times we stay. The open-air baths include two types—a barrel bath and a rock bath—and can also be reserved for private family use. The meals are excellent, especially the beef tongue stew. The amenities also seem to get upgraded every time we visit. This time, because of the rain, we couldn’t have breakfast outside, but the outdoor breakfast is wonderful as well. It was also great that we were able to book a little cheaper through Yahoo Travel. We’d love to stay again.

Due to a car accident on the way to the inn, we arrived much later than expected. When I called to let you know, you kindly prepared dinner for us, which was a great help. Thank you very much. It was a wonderful place, and I would love to stay again.

I was truly impressed by the warm hospitality and the kind, attentive service. The meals used locally sourced ingredients and offered a wide variety of dishes. I also appreciated the thoughtful hospitality shown even with private in-room dining rather than eating in the dining hall. The hot springs were wonderful as well—there were free private baths, and since there happened to be fewer guests during my stay, I was able to enjoy them fully. It was an excellent property, and because it is so great, I would like to share two points that stood out so it can become even better. 1) It took quite a long time for the shower water in the bath area to reach a comfortable temperature. This might be tough in winter. 2) The “Constellation Bath” (Seiza-no-Yu) is listed on the brochure and on elevator signage, but it seems to be currently unavailable, so it may be better to remove or update those references. In any case, overall this was a very pleasant stay and a highly recommended property that fully deserves its great reputation.

The staff, including international team members, were friendly and great. They were great both in the lobby and at the dining venue. It was a wonderful Accommodation with a calm atmosphere—exactly what you’d hope for. The slightly no-frills service actually made it feel more relaxed and comfortable. If I had to mention just one thing, I think it would be better to replace the mirrors in the large public bath.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

This was my fourth stay. This place is exceptionally well-equipped for dogs, and everything is comfortable. When it comes to Facilities where you can stay with your dog, owners often have to compromise on something, but here both the meals and the baths were completely satisfying. The Hotel staff are kind, and it’s simply a very welcoming place. We stayed during the Obon holiday period, but it was wonderfully cool, and our dog—who had been worn out by the summer heat of over 35°C every day—was full of energy again. It’s truly an ideal summer retreat.

This is the best Accommodation in the Okuhida Onsen area. The value for money is outstanding. We really enjoyed the open-air bath in the Room, the private open-air bath, and the lounge area after bathing. This was our second stay.

Although the weather was fine down below, up in the mountains it was foggy and rainy, so unfortunately even after taking the ropeway it was a completely white world. The open-air bath at the mountain Hotel was great. I was especially lucky to see Mt. Yari appear above the clouds from the mixed-gender open-air bath where you wear a bathing garment. Next time, I plan to come in October to observe the starry sky.

My family requested a trip to Kamikochi and Shirahone Onsen, so I made a Reservation at the long-admired Awanoyu with its milky-blue waters—and they were thrilled. When we arrived, we were impressed by the thoughtful attention to every detail, and by the chef’s outstanding dishes featuring local ingredients and seasonal flavors. The Onsen was unlike any we had experienced before, leaving both body and mind completely refreshed. We were also deeply moved by the understated hospitality of the proprietress and all the staff. We’ve found an Accommodation we want to return to right away. Thank you for such wonderful memories!!

This was my first stay, and I was completely satisfied with the Accommodation. The meals, Onsen, and service were all excellent. Although the price is a bit high, it was well worth it. I was also able to relax and unwind in the open-air bath, which was almost like having it to myself.

This was my second visit. I felt the meals were even more satisfying than last time. When I asked, I was told that the proprietress herself stands at the pantry. Her heartfelt hospitality truly came through. I enjoyed the lovely flowers in the room, as well as the charming children’s drawings displayed throughout. As I was drawing water outside before leaving, they kindly filled my brought-in plastic bottles at the sink—so much heavy water to carry. They also showed me a back route to Norikura Eco Line—an exciting road. Thank you for everything. The milky-white, wonderfully fragrant hot spring water lingered in scent for quite a while. Hoping to return again, and wishing everyone happiness.

The Onsen was truly wonderful, just as rumored. Despite being a secluded hot spring, the meals were excellent and the hospitality was genuinely pleasant.

The meals were simply outstanding. Both dinner and breakfast were far beyond what we imagined—everything was delicious. They use plenty of seasonal ingredients, and it made us want to visit in every season. The baths can be reserved for private use, so we were able to relax and soak at our own pace. We also loved that they are available 24 hours a day. This is an inn we’ll want to return to again and again. The only alcohol available on-site was from vending machines (canned beer and Horoyoi), so we ordered wine via room service, but since outside drinks are allowed, we realized it would have been fine to bring our own as well.