Di sekitar Billboard Live Osaka × Akomodasi dengan lounge sambutan yang nyamanHotel·penginapan gaya Jepang dengan penilaian tinggi untuk mata air panas dan pemandian

Because I had informed them in advance that this stay was for a birthday celebration, they congratulated me at check-in. Even though I arrived early, they quickly prepared the room, and it was decorated with celebratory balloons—and they even provided a cake, fruit, and wine. I was truly touched by such a wonderful surprise! Breakfast lived up to its reputation: everything was delicious. The selection isn’t huge, but the quality really stands out. The staff service was also excellent and very satisfying. Many of the staff are non-Japanese, and some do not speak Japanese; however, since about 80% of the guests are international travelers, that seems perfectly fine. At times I almost forgot I was staying at a hotel in Japan. It was a wonderful stay. Thank you very much. By the way, there is a convenience store nearby. It’s just over a 10-minute walk to Osaka Station through the underground shopping area. By taxi, you can get there for under 1,000 yen.

The facilities are new and clean, the location is great, and the staff’s service was excellent. I would love to stay here again.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

We stayed to celebrate our son’s first birthday, and the Hotel kindly made thoughtful arrangements for our Room, allowing us to enjoy a wonderful time. What left the strongest impression this time was the warm hospitality of all the staff. At the club lounge, they spoke kindly to our son and even played with him, treating us warmly throughout our stay. Even with a child, we were able to relax and spend time in comfort. We were also truly moved by the attentive service—remembering small details from casual conversations and offering considerate support before we even had to ask. It was clear they paid close attention to each guest. During meals as well, they thoughtfully helped so that our son could eat more easily, and we were able to enjoy dining together as a family. We have stayed here several times, but this visit once again made us feel glad we chose to come back. The Facilities and food are excellent, of course, but above all, I believe the warmth of the staff is this Hotel’s greatest charm. Thank you so much for turning such an important anniversary into a wonderful memory. We would love to visit again.

We stayed here for our wedding anniversary. In a word: it was amazing! It’s the kind of hotel that makes you want to come back even while you’re still staying. From the moment we stepped into the lobby, we were surrounded by an extraordinary atmosphere—it felt like a special time was beginning. The room was spotless and very comfortable, and the view was stunning! We were also truly happy with the anniversary surprise. Thank you so much. The lounge service and ambiance were wonderful as well, and we could relax while enjoying the view. The pool had soothing music and slightly dim lighting, creating a calm atmosphere where we could unwind. All of the staff were kind, which made our stay very pleasant. The bedtime chocolates were delicious too. The breakfast buffet was excellent, and we were especially impressed by how good the roast beef was! We’re really glad we chose this hotel for our anniversary—it has become one of our favorites. We’d love to stay again!

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

I stayed for two nights starting on 9/18. As it was my first stay, I wasn’t used to operating the machines and caused some trouble for the staff, but they assisted me each time with great care and kindness, making my stay very comfortable. The breakfast was also delicious, and there were takoyaki (perhaps unique to Osaka?), which made for great conversation and a pleasant start to the day. Since I was staying multiple nights, I used the coin laundry; it was a very convenient system, and I truly appreciate how quickly and politely they responded to additional requests. Because it was a four-person room, it felt a bit cramped for four adults, and it was inconvenient that there was no wash basin in the bathroom. Thanks to the location, accessibility was excellent, and if I have the opportunity, I would definitely like to stay again.

I had been wanting to visit the newly redeveloped areas, including Umekita Park, for a long time, so I was very happy to stay at this Hotel. The staff were kind and I truly appreciated their help. The location was also excellent, and using this Hotel as a base, I was able to fully enjoy Umekita.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

It was my first stay in a while, and the floor had a calm atmosphere. The Room was spacious, thoroughly cleaned, and clearly well maintained with an excellent sense of cleanliness. Above all, every staff member was courteous and professional, which made my stay very comfortable. Choosing this property for my time in Osaka was absolutely the right decision. I would love to stay again when I have the opportunity, and I look forward to seeing you then.

I stayed here on a business trip. It’s close to my workplace, and there’s a convenience store on the first floor, which is very convenient. For breakfast, you can choose between a bento box and a sandwich. You can eat at the venue or take it out and enjoy it in your Room or while you’re out, which is very convenient. The bacon-and-egg sandwich was filling and delicious. The female staff are always cheerful and efficient, so I can enjoy breakfast time comfortably every time. Thank you!

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.

I stayed for a Multiple Night Stay, and the bed was incredibly comfortable! The Room was spacious, and the cleaning was perfect—I was very satisfied. If I had to mention one thing, it was very disappointing that the amenities were only at a Business Hotel level.

I liked how the staff were casual and friendly. The 1st-floor restaurant also had a great vibe with its music and furniture, making my stay enjoyable. However, it was disappointing that the Room toilet and toilet paper were too far away, and the bidet was difficult to use.