Di sekitar Hilton Plaza West × Akomodasi populer dengan matahari terbenamKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

We stayed to celebrate our son’s first birthday, and the Hotel kindly made thoughtful arrangements for our Room, allowing us to enjoy a wonderful time. What left the strongest impression this time was the warm hospitality of all the staff. At the club lounge, they spoke kindly to our son and even played with him, treating us warmly throughout our stay. Even with a child, we were able to relax and spend time in comfort. We were also truly moved by the attentive service—remembering small details from casual conversations and offering considerate support before we even had to ask. It was clear they paid close attention to each guest. During meals as well, they thoughtfully helped so that our son could eat more easily, and we were able to enjoy dining together as a family. We have stayed here several times, but this visit once again made us feel glad we chose to come back. The Facilities and food are excellent, of course, but above all, I believe the warmth of the staff is this Hotel’s greatest charm. Thank you so much for turning such an important anniversary into a wonderful memory. We would love to visit again.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

The Room was thoroughly cleaned and very tidy. It was a twin Room, but quite compact—so much so that we had to move the table a little to make space when sitting on the sofa. Still, the sofa by the window was very comfortable, and we were able to relax while enjoying the view. I understand it can’t be helped due to the layout, but the toilet was also quite small, and I bumped my knees a few times when opening and closing the door. The washbasin area was also a bit dim. There are plenty of mirrors, but it’s not ideal for doing makeup, so I recommend using the powder room in the large public bath in the morning. On the other hand, the large public bath was excellent. When I first got in, the water felt quite lukewarm, but it gradually became properly warm and very relaxing. The view from both our Room and from the large public bath was wonderful, and I think you can probably enjoy great views from any Room. Breakfast was delicious as well, and overall we were very satisfied. This time we enjoyed the daytime scenery, so next time I’d like to stay again during Nakanoshima’s illumination season.