Di sekitar Hilton Plaza West × Peringkat layanan dan pelayanan yang tinggi di Hotel·penginapan gaya Jepang

We stayed at this Accommodation the night before to watch my son’s Yokohama High School game at Koshien Stadium. We had made a Reservation for a twin Room that morning, but at check-in we were upgraded free of charge to a spacious four-bed Room. The large public bath also happened to be completely private when we used it. In addition, kama-tama ramen was served for dinner, making this an excellent value stay that my son and I really enjoyed. We would like to stay here again when we have business in Osaka. Unfortunately, Yokohama High School lost in the semifinals, but it was still a memorable and fun trip to Osaka for the two of us. To the front desk staff, Thank you very much for all your help during our stay.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

This was my second stay. Watching the front desk team, I feel they are always kind, courteous, and wonderful with every guest. They treat both Japanese and international visitors warmly and equally, which I truly admire. Although this Accommodation is very popular and often busy, I was able to use the lobby and elevators without any stress, making my stay very comfortable. Having the front desk on the first floor is also extremely convenient.

We used the anniversary Plan to celebrate my partner's birthday. Before our stay, we had sent a gift in advance, and it was already beautifully set up in the Room upon our arrival. Additionally, we consulted about a surprise beforehand, and despite some timing challenges (I missed the confirmation email after check-in—my apologies for that), the staff assisted us very kindly and thoughtfully, which made us truly happy. We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again if we have another opportunity. Thank you so much!

We stayed for two nights and had a truly wonderful time. All the front desk staff were very kind, and we felt comfortable throughout our stay. Both the Room and the Facility were excellent, and our whole family was very satisfied! We would definitely like to stay again. Thank you for a lovely stay.

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

From check-in onward, there were various services offered throughout the day, and it was my first time staying at a Hotel with such extensive services. My cousin, who stayed with me, was also very pleased. I was happy with the wide variety and delicious taste of the breakfast as well. However, it was inconvenient that there was no phone in the Room, so I had to use my own phone to call the front desk for questions or confirmations.

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

The breakfast here is delicious, so I stay here every time I’m in Osaka. This time, they kindly stored my suitcase and refrigerated items before check-in, which was a big help. It’s a bit of a walk from JR Osaka Station, but if you head for Izumi no Hiroba in the underground mall, you’ll be fine. Considering the price, you can overlook the surrounding area around the Hotel. It’s also within walking distance of Tenjinbashisuji Shopping Street, and there’s a nearby LIFE supermarket, which is convenient. There is no complimentary bottled water in the room, so it’s best to bring your own.

It was my first stay in a while, and the floor had a calm atmosphere. The Room was spacious, thoroughly cleaned, and clearly well maintained with an excellent sense of cleanliness. Above all, every staff member was courteous and professional, which made my stay very comfortable. Choosing this property for my time in Osaka was absolutely the right decision. I would love to stay again when I have the opportunity, and I look forward to seeing you then.

This Hotel is in an easy-to-find location right outside Osaka Station’s West Exit. Osaka Station is complicated and I often get lost, but this time I didn’t. It’s also right next to KITTE Osaka, where the Sky Theater is located. It was convenient for shopping and dining between shows. Perfect convenience—100 points!

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

The air inside the Hotel, the quiet atmosphere, the cleanliness of the Room, the fresh air, and the convenience of the Facility—everything was excellent.

This time I stayed with the No Meals Included plan. The Room was not very large, but it was clean and comfortable for me. It was very convenient for going to a convenience store, which was great. I would like to stay again.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

Regarding this Reservation, I could not find the Check Reservation details on this site, so I contacted the Hotel directly and received courteous assistance. The check-in process was also handled efficiently. It had been a while since my last stay, but the Room had been renovated—the bathroom was clean, and a small sofa had been added, which made it more comfortable than before. There is also a convenience store on-site, and I would like to stay again if I have the opportunity.

Although it was a short stay, it was very comfortable. The walls are indeed thin, so we were a bit concerned that our voices might disturb others, but we had no issues during our stay. The bathroom and toilet were clean with no mold. As for the service, both the phone support and the front desk staff were extremely polite—excellent overall.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

My spouse and I stayed for one night. The Room was compact, but it had everything we needed and was clean and well maintained. Two complimentary bottles of water were provided. Above all, the spa was excellent. The hot stone sauna was a bit on the hotter side, but we worked up a great sweat. We will stay here again when we visit Osaka.